If you have a fire or water emergency, please call us now at (302) 392-6000

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Fire & Water - Cleanup & Restoration


Carpet & Padding After a Sump Pump Failure

Restore or Replace

Floodwater sat in this finished basement undetected for several days after the sump pump failed. SERVPRO of Bear/New Castle, DE’s crew extracted the water and removed the carpet and padding.

Determining Factor

The number one factor determining whether your carpet and/or pad can be saved is the type of floodwater that caused the damage and how long the carpet and pad were exposed.

Types of Floodwater

There are 3 floodwater categories that determine whether the carpet and padding can be restored to their pre-disaster condition:

Category 1 (clean water):

Non-contaminated water that may come from a broken pipe, sink, etc. After the water has been extracted, carpets and pads can be dried and restored in place.

Category 2 (gray water):

Dirty water that has been released by sump pumps, washing machines, dishwashers, etc. The carpet can usually be restored if it has been wet for less than 48 hours. The pad is replaced in most cases.

Category 3 (black water):

Water containing dangerous contaminants that may originate from sewage and toilet backflows as well as from floods caused by natural disasters. To protect your family’s health, carpets and pads should be removed, discarded and replaced.

SERVPRO of Bear/New Castle

Having a sump pump go out on you can be a stress on your wallet and your peace of mind. If it does happen to you, contact SERVPRO of Bear/New Castle, DE at (302) 392-6000