SERVPRO of Bear / New Castle Employee Photos

Stormy and Blaze!

SERVPRO SUPER HEROS

Meet Stormy and Blaze, just 2 of our many SERVPRO HERO's here at SERVPRO of Bear/New Castle, DE! This duo reminds us daily of why we do what we do when we're saving someones day. As essential members of our team these popular action figures have been known to make a few surprise visits on some job sites. Will they show up next at your home or business?

Michelle

Michelle



Bio Coming Soon!

female employee with a cream background

Amy

Amy is a key member of our administrative office team here at SERVPRO of Bear/New Castle. When she came into this industry in 2012 she knew little about the Fire & Water Cleanup & Restoration process. Since then she has received an IICRC Certification in Water Restoration and has vast knowledge of all aspects of our industry. Amy assists in managing and leading the office in day to day operations, which includes scheduling, billing and issue resolution.

Amy is a member and attends services at Love of Christ Church regularly. She is a small group leader at her church and has various small groups throughout the year, to engage women of all ages in growing together with The Lord. She also participate in various charitable work with her church. Amy also enjoys crafts, movies, reading, working with children and spending time with her daughter who is a licensed esthetician.

Brea

Administrative Office Team



Bio Coming Soon!

Dawn & John

Production Manager

Our Project Managers are second to none. They each hold certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and have many years of experience on the job.

female employee with an orange background

Dawn

Dawn is our Fire, Smoke & Soot Cleaning Manager. She joined SERVPRO of Bear/New Castle’s. team in 2004. She has learned from field experience, certification courses and our ECTP-SERVPRO’s Employment Certification Training Program. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration Technician and Fire & Smoke Restoration Technician.

Dawn is our residential and commercial fire restoration specialist that oversees and coordinates projects involving Fire, Smoke & Soot Cleanup as wells as Pack-Out and Content Management. She also has the knowledge and training to provide support to our Water Damage Restoration and Mold Remediation teams.

Elizabeth, Dawn and Victoria

Fire Crew

Customers rave on how great these women are, they say they are strong, knowledgeable, and courteous.  Should you ever be in a situation that needs their assistance they will provide that same level of customer service to you and your family/business.

male employee with an orange background

Martin

Martin has been a crew chief at SERVPRO of Bear/New Castle since 2012. He brought with him more than 20 years of experience in the construction and restoration industry. He proudly holds certificates from IICRC in Water Restoration and Biohazard Recovery and has completed our SERVPRO Employee Certification Training Program.

Martin’s attention to detail assures clients a job well done. He is thoroughly trained in all areas of production, but he enjoys water mitigation and specialty drying the most.

Bilingual in English and Spanish

Jyoti

Crew Chief

Jyoti has been a crew chief with SERVPRO of Bear/New Castle, DE since 2014. He proudly holds certificates from the IICRC and SERVPRO ECTP.

Jyoti is thoroughly trained in all areas of production.

Victoria

Fire Restoration Crew Chief

Victoria is a Crew Chief and performs on-site production services, including fire cleanup, water extraction and packouts. She develops productions expertise: services, cleaning products and equipment to be used. Victoria also completes appropriate documentations, and provides excellent customer service to all of our clients as well as follows and enforces all safety procedures on the job site as well as monitors all assigned jobs to ensure customer needs are met.

Victoria and her crew are ready to help our local residents and business owners recover from water, fire and mold damage in the New Castle County, DE area.

female employee with an orange background

Elizabeth

Elizabeth has been a SERVPRO Bear/New Castle team member for over 2 years. She has completed our SERVPRO Employee Certification Training Program and continues to study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

As a Crew Chief, she performs on-site production services, enforces all safety procedures on the job site as well as monitors all assigned jobs to ensure customer needs are met. Elizabeth specializes in fire, smoke & soot cleaning as well as content pack-out and inventory. Her knowledge, efficiency and willingness to go above and beyond make him an integral leader and a central piece within the company.

Elizabeth and her crew are ready to help our local residents and business owners recover from water, fire and mold damage in the New Castle County, DE area.



Bilingual in English and Spanish

male employee with an orange background

Devin

Devin is one of our Crew Chiefs and been a member of SERVPRO of Bear/New Castle’s team for 2 years. He comes to us with several years of flooring and general contracting experience.  Devin has worked to earn his IICRC Certification in Water Restoration and has completed the SERVPRO Employee Certification Training Program. He continues to study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Devin is a father of 7 and enjoys spending his days off with his family and fishing.

Crystal

Marketing Representative



Crystal has been with SERVPRO of Bear/New Castle, DE for several years and is an asset to our team. 

BJ

Bookkeeper

BJ has been with SERVPRO of Bear/New Castle, DE for several years and is an asset to our team.