If you have a fire or water emergency, please call us now at (302) 392-6000

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Fire & Water - Cleanup & Restoration

Powerless Sump Pump

If Your Sump Pump Isn’t Working Your Basement Could Flood

When SERVPRO of Bear/New Castle, DE arrived onsite there was approximately 4" of standing water.

The Sump pump failed due to the power being shutoff as tenant silently vacated the home without notifying the homeowner, causing this finished basement to flood. 

The Water Damage Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

Step 3 - Water Removal / Water Extraction

Step 4 - Drying and Dehumidification

Step 5 - Cleaning and Sanitizing

Step 6 - Restoration

Have an emergency at your home? – Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damagefire damage and mold remediation needs!