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Customer Satisfaction

Customer Satisfaction

2nd To None

"This is the company you can trust when you have an emergency. If you need a top notch service be sure to contact this SERVPRO. John and his team are 2nd to none"

- Joe S

Customer Satisfaction

Customer Satisfaction

Very Pleasant to Work With During Such a Distressing Time

“SERVPRO came out within 24 hours and had all the water vacuumed up and all the sopping carpet removed in no time. John P had to patiently work around us while we were still unloading our belongings from the basement. John P was very professional and returned the second day to check on the drying situation. We were left with 12 fans and 2 giant dehumidifiers. They will monitor the drying process and make sure there is no mold again today. John P is doing a great job and is very pleasant to work with during such a distressing time.”


- C. Vosteen

SERVPRO’s Advanced Technology: DriForce Floor Drying System

SERVPRO’s Advanced Technology: DriForce Floor Drying System

Specialty Drying

DriForced high pressured air mover with rescue mats are used during a water restoration to dry hardwood floors. This system utilizes high pressured air to draw evaporated moisture out of water damaged areas. Air Movers create a vacuum seal on mats to force trapped water vapors from sub-floor to surface.

This is the most efficient way to extract water vapor from hard wood floors. With just a single hose connection to each mat, you can cover large areas with just a single recovery unit. 

Have Water or Flood Damage?
Call Us Today – (302) 392-6000

SERVPRO’s Advanced Technology: Fogger

SERVPRO’s Advanced Technology: Fogger

Deodorization & Disinfecting

Ultra-Low Volume (ULV) Sprayer/Mister is used in open areas and sub-surfaces deodorization and disinfecting after a water and fire damage.

Liquid is pressurized by a pump and injected into an air stream, causing the liquid to vaporize. The vapor is then dispersed out of the adjustable flow nozzle during deodorization, applying biocides/antimicrobials, and sealing surfaces.

SERVPRO’s Advanced Technology: Weighted Carpet Extractor

SERVPRO’s Advanced Technology: Weighted Carpet Extractor

Water Removal / Extraction

The Rover HVE is a high-volume extractor for commercial use in water damage or flood damage restoration. It maximizes water removal from all kinds of carpet to facilitate faster drying.

SERVPRO of Bear/New Castle uses weighted extractors to force water to the surface of the carpet for removal by the high-powered vacuum attached to the system. Once saturation gets reduced, our team can float the carpeted areas by using high-velocity air movers to force heated air beneath the carpet and above the subflooring material to maximize efficiency.

Have Water or Flood Damage?
Call Us Today – (302) 392-6000

5 Star Review

5 Star Review

We were very pleased with the service we received from your company. From the phone operator to the technician, everyone was super friendly and showed concern for our home issue. The tech that showed up was on time, polite, and professional. You helped us quickly get through a very stressful time.

DS

SERVPRO’s Free Emergency READY Profile Mobile App

SERVPRO’s Free Emergency READY Profile Mobile App

This profile (ERP) is used for your business in the event of an emergency.  The ERP contains important details about your business including employee and emergency contacts, utility contacts, shut off locations, insurance contacts, property overview and building access information. By having this information at your fingertips during an emergency and already having a plan in place, you will reduce the damages to your property and therefore significantly minimize business interruption. 

The SERVPRO Emergency READY Profile Advantage

The SERVPRO Emergency READY Profile Advantage

By developing a SERVPRO Emergency READY Profilefor your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Ready to Get Started? Call SERVPRO of Bear/New Castle at (302) 392-6000

Choose Green for Your Spring Cleaning

Choose Green for Your Spring Cleaning

SERVPRO Industries, Inc. has formulated three Green Cleaning Products that will allow you to complete almost all of your spring cleaning tasks.

Carpet & Upholstery Green Clean #251  

All Surface Green Clean #250  

Window Green Clean #249 

Learn More about our environmentally friendly professional cleaning products.

SERVPRO’s Advanced Technology: Air Scrubber

SERVPRO’s Advanced Technology: Air Scrubber

An air scrubber is a portable filtration system that removes particles, gasses, or chemicals from the air within a given area. These machines draw in air from the surrounding environment and pass it through a series of filters to remove contaminants.

Air scrubbers are especially important on restoration jobs where airborne contaminants are present or will be created/disturbed during the restoration process, such as mold, dust, asbestos, lead, chemical fumes, etc.

Thank You!

Thank You!

Thanks for all of your 5 star reviews and the positive feedback!

Quite simply - we’re on a mission to BE THE BEST!


All of your 5 star ratings are a great way of allowing our team to see the positive impacts they are having on every one of our clients and fulfilling our mission of being the best.

-Management

How Does Ozone Remove Odors?

How Does Ozone Remove Odors?

Smells from house fires, mold, decaying organic materials, trash, cigarette smoking, and other sources are present as small molecules, particulates, and bacteria that float through the air and attach themselves to carpets, walls, ceilings, furniture, and other surfaces in your home.

Ozone removes the smell and odors by reacting and destroying the offensive smelling particulates, molecules, and bacteria. The ozone chemically reacts with them, breaking them down into molecules, particulates, and bacteria that don’t smell.

If your battling strong odors , call the professionals at SERVPRO of Bear/New Castle

SERVPRO’s Professional Cleaning Products: Window GREEN Cleaner

SERVPRO’s Professional Cleaning Products: Window GREEN Cleaner

Environmentally Friendly

Window Green Clean is an environmentally friendly alternative to traditional glass cleaners. It is formulated without the use of solvents or ammonia and contains no dyes or fragrances. It is formulated with components that meet or exceed Green Seal and the EPA Design for the Environment guidelines. All components are considered safe, non-toxic, phosphate free, zero VOC’s and rapidly bio-degradable. The product is designed to clean all types of glass surfaces leaving them shiny clean and streak-free.

The product is designed to maintain a pH between 10 and 11 when diluted.

SERVPRO’s Professional Cleaning Products: All Surface GREEN Cleaner

SERVPRO’s Professional Cleaning Products: All Surface GREEN Cleaner

Environmentally Friendly

All Surface Green Clean is an environmentally friendly alternative to traditional hard surface cleaners. It is pH neutral, contains no dyes or fragrances, and is formulated with components that meet or exceed Green Seal and the EPA Design for the Environment guidelines. All components are safe, non-toxic, phosphate free, VOC compliant and rapidly bio-degradable. The product is designed as a one product cleans all for hard surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc.

The product is designed to maintain a pH between 6 and 8 when diluted.

SERVPRO’s Professional Cleaning Products: Carpet & Upholstery GREEN Clean

SERVPRO’s Professional Cleaning Products: Carpet & Upholstery GREEN Clean

Environmentally Friendly

Carpet & Upholstery Green Clean is an environmentally friendly alternative to traditional carpet & upholstery cleaning products.

It is pH neutral, contains no dyes or fragrances, and is formulated with components that meet or exceed Green Seal and the EPA Design for the Environment guidelines. All components are safe, non-toxic, phosphate free, VOC compliant and rapidly bio-degradable. 

It contains an environmentally friendly polymer that resists re-soiling and also an acid dye blocker that will assist in keeping various acid dyes from setting into nylon carpet.

PH: 6-8

SERVPRO’s Professional Cleaning Products

SERVPRO’s Professional Cleaning Products

SERVPRO is a member of EPA's Design for Environment initiative

The SERVPRO Professional Cleaning Products (SPCP) Division manufactures and distributes hero ready cleaning products to all SERVPRO franchises. Made up of only 2 blenders, 1 chemist, and an assistant manager, the SPCP team supports the field by not only making quality products, but also being available anytime to the demand in the field and the need for cleaning advice, coaching, or assistance with cleaning emergencies.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 

SERVPRO’s Advanced Technology: Hydroxyl Generator

SERVPRO’s Advanced Technology: Hydroxyl Generator

Deodorization & Air Purifier

The Hydroxyl Generator is one of the most scientifically-advanced pieces of equipment we use to combat malodors and leave a property deodorized following biohazard, fire or water damage events.

These generators have been successfully tested on fires and other restoration and bio jobs, including protein fires, floods, dead body situations, skunk odors, pet urine odors, musty odors and many types of odors.

How it Works:

UVA rays are emitted from the titanium dioxide photocatalytic lamps, where they then pass through a permanent anatase coated super reactor screen, forming electron hole pairs that react with water and oxygen in the air to form free electrons and hydroxyl radicals that then decompose and eliminate organic and inorganic gases and air pollutants.

SERVPRO’s Professional Cleaning Products: Shampoo Super Concentrate

SERVPRO’s Professional Cleaning Products: Shampoo Super Concentrate

Upholstery Fabric

Shampoo Super Concentrate is a blend of detergents, solvents and cleaning agents for maximum cleaning brightening of all fabrics. It's slightly acidic in its concentrated form but approaches neutral when mixed with water. Shampoo Super Concentrate works well on wool, cotton, nylon and other synthetics.

The product is designed to maintain a pH between 6 and 8 when diluted.

To Learn More About SERVPRO’s Professional Cleaning Products- Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

SERVPRO’s Advanced Technology: Infrared Camera

SERVPRO’s Advanced Technology: Infrared Camera

Thermal Imaging

An Infrared Camera is used to quickly identify and locate water damage or verify that a surface has been efficiently dried.

Infrared technology visually displays thermal differences which are often caused by water damage. When water evaporates, it cools the temperature of a surface; an infrared camera can allow you to quickly identify those temperature differences and locate the water.

To Learn More About SERVPRO’s Advanced Technology and Techniques - Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

SERVPRO’s Professional Cleaning Products: Lemon Fresh Deodorizer

SERVPRO’s Professional Cleaning Products: Lemon Fresh Deodorizer

Deodorizer

Lemon Fresh Deodorizer is a concentrated wet-mist odor counteractant used to neutralize smoke odors caused by fire or tobacco. It is also an excellent general purpose deodorizer.

he product is very versatile and can be used on most all water stable surfaces and fabrics such as carpets, drapes, clothing, walls, kitchens, bathrooms, etc. It has a pleasant lemon fragrance that will leave areas smelling fresh and clean.

The product is designed to maintain a pH between 5 and 7 when diluted.

To Learn More About SERVPRO’s Professional Cleaning Products- Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

SEND IN THE CLONE!

SEND IN THE CLONE!

I shall call him Mini-Me

When SERVPRO of Bear/New Castle’s team member responded to a water damage he wasn’t expecting to discover his Mini-Me.

SERVPRO of Bear/New Castle understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. 

SERVPRO’s Professional Cleaning Products: Vanquish

SERVPRO’s Professional Cleaning Products: Vanquish

EPA Registered synthetic detergent-disinfectant

Vanquish is an EPA Registered synthetic detergent-disinfectant with bactericidal, fungicidal and virucidal properties for broad spectrum kill of microorganisms both gram positive and gram negative on non-porous surfaces. Vanquish is also labeled to clean and deodorize porous surfaces such as carpets, carpet cushions, subfloors, concrete, brick, drywall, lumber and paneling. Vanquish ensures outstanding cleaning and disinfecting while acting as an effective deodorizer.

Vanquish is recommended for use in homes, hospitals, nursing homes, schools, colleges, veterinary clinics, pet shops, airports, kennels, hotels, motels, poultry farms and breeding and grooming establishments.

PH: 12 – 13  (EPA registration number is 6836-140-68562)  

SERVPRO’s Advanced Technology and Techniques: Ozone Generator

SERVPRO’s Advanced Technology and Techniques: Ozone Generator

Deodorization

The Ozone Generator is used to oxidize organic odors such as smoke, mold, pet odor, cigarette smoke, trash and more without chemicals. These odors and other sources are present as small molecules, particulates, and bacteria that float through the air and attach themselves to carpets, walls, ceilings, furniture, and other surfaces in a home.

Ozone removes the smell and odors by reacting and destroying the offensive smelling particulates, molecules, and bacteria. The ozone chemically reacts with them breaking them down into molecules and particulates and bacteria that don’t smell.

SERVPRO’s Professional Cleaning Products:  Sporicidin

SERVPRO’s Professional Cleaning Products: Sporicidin

EPA Registered Disinfectant Solution

Sporicidin is an EPA registered disinfectant for hard surfaces, and a cleaner and deodorizer for porous surfaces. Effective against a wide range of pathogens, Sporicidin Disinfectant Solution can be used for mold remediation work, bloodborne pathogen work (Tuberculocidal), and sewage jobs. In addition to its biocidal activity, Sporicidin is also an effective deodorizer, and is less hazardous than other biocide type products. PH: 7.5 – 8.5

(EPA Registration # 8383-3)

To Learn More About SERVPRO’s Professional Cleaning Products- Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

SERVPRO’s Professional Cleaning Products:  Wall and All Surface Cleaner

SERVPRO’s Professional Cleaning Products: Wall and All Surface Cleaner

Multi-Purpose Cleaner

Wall and All Surface Cleaner is a detergent cleaner for all painted and washable surfaces. It is excellent for general cleaning, as well as for smoke damage restoration.  The product is designed to maintain a pH between 12 and 13 when diluted.

To Learn More About SERVPRO’s Professional Cleaning Products- Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

SERVPRO’s Professional Cleaning Products:  Liquid Emulsifier

SERVPRO’s Professional Cleaning Products: Liquid Emulsifier

Concentrated Carpet and Upholstery Cleaning Agent

Liquid Emulsifier is a concentrated carpet and upholstery cleaning agent/soil suspender. The product is designed to maintain a pH between 6 and 8 when diluted, allowing it to be used on all types of water stable fabrics. It can be used on wool and other natural fabrics that cannot be cleaned with the other, higher pH, cleaning agents.

To Learn More About SERVPRO’s Professional Cleaning Products- Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

Excellent Work

Excellent Work

Customer service is our number one priority. We are delighted to know that our customers recognize and appreciate our efforts.

SERVPRO of Bear/New Castle

As a trusted leader in the restoration industry, you can depend on SERVPRO of Bear / New Castle, whether you need emergency flood damage restoration or your upholstery cleaned. Our Professionals have the training, experience, and equipment to make your house feel like home again.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 

Just For You !!!

Just For You !!!

At SERVPRO of Bear/New Castle, customer service is our number one priority. We are delighted to know that our customers recognize and appreciate Jyoti’s effort.

Locally Owned Company with National Resources

SERVPRO of Bear / New Castle is locally owned and operated, so we are part of this community too. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Bear, DE community and want to do our part in making it the best it can be.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

The FireBird Compact 20

The FireBird Compact 20

The FireBird Compact 20 is a portable electric heat drying system. It is a great tool to assist in drying difficult to dry materials and areas where heat can be directed to. The FireBird Compact 20 is very effective with drying under cabinets, concrete, multilayered floors and lath and plaster assemblies.

The FireBird Compact 20 features multiple power receptacles for connection to common 120VAC outlets.  The Compact 20’s thermostat, provides a means to control the temperature in the drying chamber, while its internal temperature cutout ensures safe operation.