If you have a fire or water emergency, please call us now at (302) 392-6000

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Fire & Water - Cleanup & Restoration

How Water Cleanup Works In Your Home

2/4/2019 (Permalink)

A quick response time is crucial to homes needing water cleanup.

Water damage is a distressing situation, and your response time is crucial. When water leaks, it can carry bacteria, sewage, and grime into your home, staining furniture, carpets, walls, and floors. The quicker we respond to the situation, the less likely that permanent damage will occur. SERVPRO of Bear/New Castle has a crew of highly trained technicians who can be onsite within four hours.

Inspection and Water Damage Assessment

When a qualified water technician arrives on site, he or she can assess any immediate danger and mitigate loss. This includes finding the water source, cordoning off areas of danger, and removing furniture and possessions.

In our 40 years of experience, our experts have found that communication is key to the job. A SERVPRO of Bear/New Castle professional can provide you with a detailed, step-by-step explanation of the process as well as the likely outcome of each step. If you know of any preexisting conditions or materials that could be a problem, like asbestos, you need to let our team know.

Water Removal and Drying/Dehumidification

Once we are both satisfied, we begin by extracting water. SERVPRO of Bear/New Castle can use powerful submersible gas pumps to extract pooling water. In less extreme cases, we can use industrial wet/dry vacuums to bring moisture out of carpeted floors. How long the initial drying process takes depends on the size of the affected area and the extent of damage, which is measured using moisture meters.

Cleaning, Sanitizing and Restoration

With the initial phase complete, we can begin the restoration process. Carpets can be removed to clean and dry both sides, reducing the possibility of mold growth after the event. Items can be treated with sanitizer, dried, deodorized, and returned to their original place. SERVPRO of Bear/New Castle always looks to mitigate loss, but in some cases, some items may be beyond repair.

A full explanation can be given during the final walk around to show you where work has been done and areas where replacements are necessary. We then clear away our tools, remove any barriers placed in affected areas, and leave you with a clean, water-free home.



If you have a water emergency in your home, your first call should be to your insurance company. The second should be to SERVPRO of Bear/New Castle. Call us at (302) 392-6000.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

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