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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What is a Biohazard?

4/20/2019 (Permalink)

Biological Hazards and How SERVPRO of Bear/New Castle Can Help

Biological hazards, also known as biohazards, refer to biological substances that pose a threat to the health of living organisms – primarily that of humans.  This can include samples of microorganism, virus or toxin (from a biological source) that can affect human health.  It can also include substances harmful to other animals.

Examples of biohazards include:

  • Human or animal blood.
  • Human or animal waste and body fluids.
  • Deceased animals.
  • Human remains.
  • Used intravenous needles/syringes.
  • Medical waste (used bandages, etc.).
  • Rotting food.

All of these substances can harbor bacteria (like E. coli) and viruses (like hepatitis and HIV) that can cause disease in humans and animals.  Biohazards may enter the body and cause damage if they are inhaled through breathing, ingested through swallowing or absorbed through breaks in the skin.

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences.  A failure to properly remove such substances can contribute to unhealthy and dangerous environments.  SERVPRO of Bear/New Castle, DE is trained to safely remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.  Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services? Call Us Today – (302) 392-6000

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional.  Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

Common Biohazard Scenarios

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO of Bear/New Castle Professionals clean, disinfect and deodorize the structure.

Methamphetamine Labs

SERVPRO of Bear/New Castle, DE realizes many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure.  We follow federal and state guidelines to properly clean all surfaces.

SERVPRO of Bear/New Castle provides cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Tips to Keeping Mud Out of Your House During the Rainy Weather

4/9/2019 (Permalink)

Cleaning Tips to Keeping Mud Out of Your House During the Rainy Weather SERVPRO of Bear / New Castle has the expertise to provide a deeper clean than your basic house cleaning service.

Designate just one or two entrances for muddy feet and paws.

The first step in keeping mud out of your house during wet weather is to limit the number of places where it can be tracked inside.

Use your mud room, or create one.

The whole purpose of this room is to provide a space between the oh-so-dirty outside world and the indoor living spaces in your home.  If you do not currently have one, it is time to make one. Any spot without carpet at an exterior entrance will do, but it is usually most convenient if it is located in a garage or laundry room

Use a mat-and-rug system at every entrance.

Every entrance needs a mat on the outside and a rug on the inside. The outside mat should be a bristly or rubber mat that will trap or scrape off mud. Just inside each of your doors, you should have a washable rug.

Teach your dogs and children to stay on the rugs.

Once you have your mat-and-rug system in place, teach your children and dogs to stop on the rug and stay there until you have had time to remove muddy shoes or wipe muddy paws.

Keep muddy shoes off of your floors.

A boot tray is a simple, inexpensive solution for muddy boots and shoes and can be placed on a porch or in your mud room by the door.

Keep towels by the door.

Keep a basket of clean towels in your mud room or by your designated entrance. This will ensure that a towel is always handy when you need to dry off a wet child or wipe muddy paws.

Residential Cleaning Services

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of Bear/New Castle have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today – 
(302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping.

10 Ways to Detox Your Home

4/9/2019 (Permalink)

Cleaning 10 Ways to Detox Your Home Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home.

Create a Healtheir Home for You and Your Family

The average home contains hundreds of toxins, many of which we are unable to see, smell or taste. While these toxins may be tolerated individually and in small doses, problems can arise when one is exposed to them in combination or in larger doses. Everyone’s tolerance level is different depending on genetics, nutritional status and previous or ongoing exposure to toxins.

There are many things you can do to “detox” your home, some more practical than others. Here are a few suggestions to help you get started.

Take Your Shoes Off

  • Go barefoot or wear slippers. Outdoor shoes bring in dirt, pesticides and even lead.
  • Place floor mats vertically by your entryways to wipe your shoes. A clean mat will trap more dirt and residue from your shoes.

Keep the Air Clean

  • Keep your windows and doors open as much as possible to ventilate.
  • Use green plants as natural air detoxifiers.
  • Remove odors with baking soda or contact SERVPRO of Bear/New Castle to effectively deodorize your home.
  • Use fresh flowers or bowls of herbs like rosemary and sage to add a pleasant fragrance to rooms.
  • Have your air ducts and vents cleaned by SERVPRO of Bear/New Castle, DE.
  • Get a portable air cleaner/purifier, especially for the bedrooms.

Safer Cleaning Products

  • Start replacing commercial cleaning products with safer, greener ones.
  • Don’t be afraid of DIY; there are many effective and safe cleaners that can be made out of non-toxic household staples like baking soda, plant-based dish soap, vinegar, and hydrogen peroxide.

RELATED: 11/26/2017 - 6 Cleaning Products You Should Never Mix

Use Plastic Wisely

  • Most plastics contain the toxic compound Bisphenol A, a hormone disruptor.
  • Choose products that are BPA-free especially when it comes to food containers
  • Do not use plastic containers in the microwave.
  • Choose baby bottles made from glass or BPA-free plastic.
  • Stay away from children’s toys marked with a “3” or “PVC.”

Avoid Non Stick Pans, Bakeware & Utensils

PTFE, a polymer used in nonstick cookware as well as in food packaging, can release potentially hazardous fumes.

  • PFOA, a chemical used in nonstick coatings, like Teflon, is a human carcinogen that many companies plan to phase out of their products.
  • Replace your pots and pans with healthier alternatives that won’t leach chemicals into the air. Try glass, cast iron or stainless steel.

Remove Dust

  • More dust means more toxins. Dust your furniture using a microfiber cloth.
  • Mop all surfaces at least once a week.
  • Use a vacuum cleaner with a HEPA filter, for your carpets. HEPA-filter vacuums capture the widest range of particles and get rid of allergens.

Prevent Mold

Purify Your Water

  • Filter tap water to eliminate toxins by using a carbon filter (pitcher, faucet-mount or dispenser).
  • Use a showerhead filter to remove chlorine and other potentially harmful chemicals.

Check Radon Levels

Monitor Carbon Monoxide (CO) Levels

  • Leaks are most commonly found in leaking gas stoves, gas fireplaces, furnaces and chimneys and gas water heaters.
  • Use a certified CO detector to check your home for carbon monoxide leaks in furnaces and other home appliances.

SERVPRO of Bear/New Castle: Air Ducts and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the duct work of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Bear/New Castle routinely inspect the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe. However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

Call SERVPRO of Bear/New Castle at (302) 392-6000 to schedule your air duct and HVAC cleaning.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

The Basic Spring Cleaning Tips

4/9/2019 (Permalink)

Cleaning The Basic Spring Cleaning Tips Get a head start on your spring cleaning today and call SERVPRO of Bear/New Castle - (302) 392-6000

The tips below outline basic techniques that will help you clean almost every surface (or object) in any room, leaving your home refreshed from top to bottom.

Wipe Walls and Ceilings

Use a vacuum to remove dust. Tackle stubborn surface grime with a solvent-free degreaser.

Reseal Grout Lines

The grout on wall, floor, and countertop tiles is extremely porous and stains easily. Protect it with a penetrating grout sealer; it's best to apply it with a small foam brush.

Vacuum and Shampoo Rugs

Synthetic carpets and rugs with waterproof backings can be deep-cleaned with a rotary shampoo machine and a hot-water extraction machine. Rugs without backings, including Orientals, require professional cleaning.

Dust Books and Shelves

Take everything off the shelves, and brush them (along with the books) with duster. Use the dust brush or crevice tool on a vacuum to reach into tight spots. Wipe the spines of leather-bound books with a clean, soft cloth.

Clean Upholstered Furnishings

Take cushions outside and gently beat them by hand to remove dust. If there are stains, check the pieces for care labels. Use a vacuum's upholstery and crevice tools to clean under seat cushions.

Polish Metal Door and Window Hardware

Liquid polishes and polish-impregnated cloths work well for medium-tarnished surfaces; pastes and creams are best for heavier work. If the tarnish doesn't come off, try a stronger product.

Dust Your Home Thoroughly

This includes hard-to-reach places, such as the tops of ceiling fans and window casings. Always work from the top of a room down, vacuuming the dust that settles on the floor. Avoid using dusting sprays.

Wax Wooden Furniture

Wipe surfaces with a soft cloth dampened with water and mild dishwashing liquid. Apply paste wax, such as Butcher's wax, a few feet at a time with a cotton rag folded into a square pad. Let the wax dry; buff with a clean cloth.

Ensure Fire Safety

Change batteries in smoke detectors (this should be done twice a year), and make sure units are free of dust. Teach everyone in your household how to use a fire extinguisher, and review escape plans.

Wash Window Screens

Using warm water and a mild dishwashing liquid, scrub each screen with a brush; rinse thoroughly.

Clean Window Treatments

Many draperies and curtains are machine washable; check labels. Dry clean fabric shades. Wipe wooden blinds with a damp cloth; warm water mixed with a mild dishwashing liquid is safe for metal and vinyl blinds.

Wax Non-Wood Floors

Vinyl and linoleum floors that have lost their shine should be waxed with a polish designed for these surfaces. Most stone and tile floors can be treated with either a paste or a liquid wax designed for the material.

Residential Cleaning Services

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of Bear/New Castle has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO of Bear/New Castle as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today – 
(302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Avoiding Water Damage Caused by Sump Pump Failure

4/9/2019 (Permalink)

Storm Damage Avoiding Water Damage Caused by Sump Pump Failure Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

If Your Sump Pump Fails, Your Basement Could Begin to Fill with Water

If you have a basement, your sump pump is often your last line of defense against flooding.  It works by safely diverting water away from your house and is especially important during times of heavy rain when it puts your home at risk of water damage.  If your sump pump fails, you could find your basement under water.  When this happens, it is important to act fast! Water damage can be a progressive issue and if not dealt with in a timely manner, this could lead to structural damage, mold and much more.

Tips to Avoid Water Damage

  1. It is important to make sure your sump pump is in working order.  Otherwise you risk the chance that it could fail when you need it most.
  1. After heavy rains, check the sump pump inlet screen for any blockages. Blockage is one of the leading causes of sump pump failure.
  1. Occasionally, test your sump pump to ensure it is working properly. You can do this by filling the pit with water and watch to see if it is pumped away.  If not, you may have a problem.
  1. Check the float control to make sure it is free and not restricted or hung up.
  1. Replace the battery backup every 2-3 years.  The last thing you need is to find out your batter backup is dead in the middle of a power outage during a big storm. 

Have Water or Flood Damage?
Call SERVPRO of Bear/New Castle – (302) 392-6000

Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Water Damage Repair and Restoration

When your home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Bear/New Castle uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

What is Black Mold?

4/9/2019 (Permalink)

Mold Remediation What is Black Mold? Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

You may have seen sensational news reports that warn about the dangers of "black mold" or "toxic mold". These reports can be alarming and confusing so it’s beneficial to get the facts to better understand mold.

Stachybotrys chartarum is the type of mold often called black mold, and it does produce allergens and irritants. However, many types of mold can produce allergens and irritants. Treat any mold with caution – stay out of affected areas and don’t touch or disturb the mold.

Learn more about mold and what to do until help arrives by visiting Mold Damage Tips

How Do I Tell If it’s Black Mold?

Since many types of mold can cause reactions, you should contact us regardless of the color or type of mold. In many instances, multiple types of mold may exist in the same house or structure. If you suspect you have a mold problem, contact SERVPRO of Bear/New Castle immediately. 

If You See Signs of Mold, Call Us Today –(302) 392-6000

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Why Your Home Should Not Have a Wet Basement for Long

4/1/2019 (Permalink)

Water Damage Why Your Home Should Not Have a Wet Basement for Long When failed construction leads to a wet basement, call SERVPRO of Bear/New Castle to extract the water and moisture.

Repair Water-Damaged Areas in Your Basement Without Delay

Do you have a wet basement? Even if you don’t know the root of the problem, you should take action now. This is a situation you’ll want to resolve right away to prevent even more serious, ongoing damage.

Often, a wet basement indicates a failure of your foundation. When your foundation begins to waiver in its duties of keeping moisture and water on the outside of your home, it rarely happens all at once. With the appropriate tools and experienced eyes, SERVPRO of Bear/New Castle's team of restoration specialists can identify and repair these vulnerable spots before further degradation occurs.

The scope of service depends on the products and procedures needed to rectify the problem. Simply applying a waterproofing formulation or even trenching along the exterior perimeter to control French drains and tiles may be in order. Hydrostatic concrete is also in our arsenal of products. Vapor barriers form an integral factor in the prevention of water seepage.
 
Additionally, your wet basement can allow for mold growth. With naturally occurring mold spores in the air, warm air and moisture are the only elements required for these spores to seat themselves on surfaces and form colonies. Resolving dampness through SERVPRO of Bear/New Castle's dehumidification and drying processes can eliminate the components that encourage fungal growth. 
 
From the moment our restoration specialists arrive at your home, we locate the source of the moisture, assess the full scope of the damage, and map out a restoration plan. While a wet basement might not seem like a huge problem, it could lead to much more disastrous results if it is not resolved immediately. Call SERVPRO of Bear/New Castle today at (302) 392-6000.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Getting Prepared for Spring Rain!

4/1/2019 (Permalink)

Storm Damage Getting Prepared for Spring Rain! When a storm hits your Bear home, you need the company with storm damage experience and expertise.

While many of us look forward to the changing season of Spring with the warmer weather and the trees and flowers starting to bloom, there is one part that isn’t so great. Springtime always seems to bring plenty of rain and plenty of rain always brings a higher risk of water damage to your home.

Roof Leaks

With the increased showers as well as high winds, roof damage can happen or be revealed as water seeps through your roof and damages your ceilings and walls. To reduce the risk of roof leaks, you should inspect your roof for any damages from the winter and inspect it after every major storm.

The most common cause of roof leaks is a damaged or missing shingle from storms or fallen branches. If you do experience water damage inside your home from the ceiling or wall, you will want to contact a professional from SERVPRO of Bear/New Castle to inspect the damage, remove the water, and remediate the damage. 

Window & Door Leaks

Another common source of water damage is from old or damaged windows. Water especially from a huge storm can blow into cracks and crevices around your window causing water damage that may not be discovered quickly allowing mold to develop and cause further damage.

Make sure to inspect around your windows and doors for cracks or old caulking that has peeled or cracked off. You can usually caulk any small cracks or crevices to ensure water doesn’t seep into your home causing damage.

Broken Sump Pump

If you have a basement, you understand the importance of a sump pump. Without one water can seep into your basement and cause lots of damage. One of the most common causes of a flooded basement is a sump pump that stopped working.

To prevent this from happening, you can do three things. You can get a backup battery for your sump in case the power goes out. You can get a backup sump pump that is usually set to come on if the water rises above the normal level for your working sump pump. So if your sump pump either stops working or can’t pump the water out fast enough, your backup will kick in.  The last thing you can do is install a water sensor alarm on the floor near the sump pump. While you may still have some water damage, at least you will be able to catch it fast and have SERVPRO of Bear/New Castle’s professionals come out to pump out the water and dry out your basement.

Foundation Cracks

If the foundation around the base of your home and the basement walls cracks, water can seep into the basement or crawl space. A sump pump won’t help you since the water is seeping through the walls as opposed to being channeled to the sump pump.

Usually people discover foundation cracks after a big storm or when a gutter is clogged and the water is falling right by your house. Repairing foundation cracks can be a very expensive job depending on the situation but without the repair, there is no way to prevent the water leaking into your basement or crawlspace.

It never hurts to walk around the perimeter of your home checking for any potential foundation cracks as well as checking any bare walls in your basement and/or crawlspace.


Call the Pros of SERVPRO for Water Damage This Spring

If you should suffer water damage whether from Spring weather or a cracked pipe or an overflowing bathtub or toilet, call the water damage cleanup experts at SERVPRO of Bear/New Castle at (302) 392-6000 for 24-hour emergency service. 

At SERVPRO of Bear/New Castle, we have specialized equipment, professional training, and certifications that allow us to restore your home to its pre-water damage condition.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

The Ultimate Room-By-Room Spring Cleaning Checklist

3/27/2019 (Permalink)

Cleaning The Ultimate Room-By-Room Spring Cleaning Checklist Get a head start on your spring cleaning today and call SERVPRO of Bear/New Castle - (302) 392-6000

Spring cleaning is a tradition that allows us to freshen up our homes after a long winter. It is that time of year to open the windows and let the fresh air in. 

This checklist will help you get a jump start your spring cleaning.

The Basics for Each Room

  •  Sanitize light switches
  • Clean door and sanitize door handles
  • Clean ceiling fans and light fixtures
  • Dust curtain rods and blinds
  • Clean or vacuum curtains
  • Wash windows and window sills
  • Mop or vacuum floor
  • Shampoo rugs or carpet
  • Clean air vents/registers
  • Replace air filters as needed
  • Replace light bulbs as needed
  • Test and replace smoke alarm batteries

Kitchen

  • Dust top of high surfaces including fridge, microwave/range hood, cabinets
  • Clean stove top
  • Clean oven
  • Clean microwave
  • Clean dishwasher
  • Discard old or expired food in pantry, fridge, and freezer
  • Clean refrigerator
  • Defrost freezer
  • Wipe drawers and shelves in refrigerator and freezer
  • Clear counter tops
  • Degrease cabinet doors and backsplash
  • Remove items from cabinets and thoroughly clean inside
  • Deodorize and degrease the kitchen drain

Dining Room

  • Dust china in china cabinet
  • Launder and press table linens
  • Polish silver
  • Dust and polish furniture
  • Vacuum or spot clean chair cushions

Bathroom

  • Discard expired medication, personal care products or makeup
  • Clean makeup brushes
  • Clean vanity
  • Wipe mirror – Try this streak-free trick
  • Clean tub and shower
  • Clean children’s bath toys – Try these tips
  • Clean showerhead—Try this plastic bag trick.
  • Replace shower curtain liner
  • Clean toilet
  • Scrub tile grout
  • Remove and replace caulk

Laundry Room

Bedrooms

  • Dust/polish furniture
  • Donate unused clothing
  • Organize closets
  • Wash bedding including sheets, pillows, duvets, and bed skirts
  • Flip mattress

Living Room

  • Dust/polish furniture
  • Wash slipcovers, blankets and pillows
  • Vacuum sofa and chairs
  • Clean ceiling fans
  • Dust and clean lamp shades
  • Dust electronics—Try using dryer sheets
  • Dust and clean decor
  • Sanitize remote controls

Kids’ Playroom

  • Sanitize plastic toys with soap and water – Try these tips
  • Wash stuffed animals and soft toys
  • Donate unused toys
  • Organize toys and play areas

Office

  • Recycle unneeded paperwork
  • Dust and polish furniture
  • Dust bookshelf
  • Dust electronics
  • Sanitize keyboard and mouse

Garage

  • Declutter tools, sporting equipment and toys
  • Open up garage door to air out the space
  • Clean garage door
  • Clean garage door frame
  • Replace batteries in garage door openers

Residential Cleaning Services

A clean environment is a healthy environment. Improve your living and work spaces this spring. If you need a little help, don’t worry, SERVPRO of Bear/New Castle has all the tools to provide a deeper clean than your basic house cleaning service.

Need Cleaning Services?
Call
SERVPRO of Bear/New Castle Today – (302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

SERVPRO’s Advanced Technology: Hydroxyl Generator

3/20/2019 (Permalink)

Why SERVPRO SERVPRO’s Advanced Technology: Hydroxyl Generator As experts in deodorization, SERVPRO of Bear / New Castle is trained to identify and eliminate offensive odors.

Deodorization & Air Purifier

The Hydroxyl Generator is one of the most scientifically-advanced pieces of equipment we use to combat malodors and leave a property deodorized following biohazard, fire or water damage events. 

These generators have been successfully tested on fires and other restoration and bio jobs, including protein fires, floods, dead body situations, skunk odors, pet urine odors, musty odors and many types of odors.

How it Works:

UVA rays are emitted from the titanium dioxide photocatalytic lamps, where they then pass through a permanent anatase coated super reactor screen, forming electron hole pairs that react with water and oxygen in the air to form free electrons and hydroxyl radicals that then decompose and eliminate organic and inorganic gases and air pollutants.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

SERVPRO’s Advanced Technology: Ozone Generator

3/20/2019 (Permalink)

Why SERVPRO SERVPRO’s Advanced Technology: Ozone Generator As experts in deodorization, SERVPRO of Bear / New Castle is trained to identify and eliminate offensive odors.

Deodorization

The Ozone Generator is used to oxidize organic odors such as smoke, mold, pet odor, cigarette smoke, trash and more without chemicals. These odors and other sources are present as small molecules, particulates, and bacteria that float through the air and attach themselves to carpets, walls, ceilings, furniture, and other surfaces in a home.

Ozone removes the smell and odors by reacting and destroying the offensive smelling particulates, molecules, and bacteria. The ozone chemically reacts with them breaking them down into molecules and particulates and bacteria that don’t smell.

To Learn More About SERVPRO’s Advanced Technology and Techniques - Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

SERVPRO’s Professional Cleaning Products: Lemon Fresh Deodorizer

3/20/2019 (Permalink)

Why SERVPRO SERVPRO’s Professional Cleaning Products: Lemon Fresh Deodorizer The SERVPRO Professional Cleaning Products (SPCP) Division manufactures and distributes professional cleaning products to all franchises.

Deodorizer

Lemon Fresh Deodorizer is a concentrated wet-mist odor counteractant used to neutralize smoke odors caused by fire or tobacco. It is also an excellent general purpose deodorizer. Lemon Fresh Deodorizer contains an exclusive pairing agent that neutralizes odors by forming a complex with them. The product is very versatile and can be used on most all water stable surfaces and fabrics such as carpets, drapes, clothing, walls, kitchens, bathrooms, etc. It has a pleasant lemon fragrance that will leave areas smelling fresh and clean.

The product is designed to maintain a pH between 5 and 7 when diluted.

To Learn More About SERVPRO’s Professional Cleaning Products- Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

6 Cleaning Products You Should Never Mix

3/19/2019 (Permalink)

Cleaning 6 Cleaning Products You Should Never Mix SERVPRO of Bear / New Castle has the expertise to provide a deeper clean than your basic house cleaning service.

Each Product Formula Is Unique and Mixing Them Can Result in an Uncertain and Dangerous Chemical Reaction.

There is a common misconception that you’ll get better results if you mix different household cleaning products. The truth is that mixing them together can be very dangerous because the combination you get can produce unexpected chemical reactions that can be very harmful to your health

Cleaning Products You Should NOT Mix

Ammonia & Bleach

Combining these two household cleaning products can create toxic chloramine vapors. If you inhale these vapors it can cause respiratory problems and throat burns. Make sure to read the labels on your cleaning products before you mix them to prevent any accidents.

For example, Windex typically has ammonia in it, and some brands of pipe cleaner, such as Drano, have bleach in them.

Vinegar & Bleach

When you mix an acidic product with bleach it releases toxic chlorine and chloramine vapors. This can cause a chemical burn, most likely in your lungs or eyes.

Hydrogen Peroxide & Vinegar

Combining hydrogen peroxide and vinegar creates peracetic acid or corrosive acid. It can create an irritant that, in high concentrations, can harm the skin, eyes, throat, nose, and lungs. These two products can be used on the same surface (making certain the area dries in between applications), but they can't be mixed together in the same container.

Rubbing Alcohol & Bleach

Mixing these two products creates chloroform. When exposed to low levels of chloroform you may become dizzy or nauseous. Higher levels can lead to damage to the nervous system, eyes, lungs, skin, liver, kidneys, and even death.

Bleach & Toilet Bowl Cleaner

If you mix bleach with a toilet bowl cleaner with an acidic formula it can release toxic fumes that will cause breathing problems and watery eyes. 

Different Drain Cleaners

Don't do it! Mixing two different drain cleaners can cause the release of chlorine gas and may even potentially lead to an explosion. Avoid mixing drain cleaners in the same container as well as using one right after another.

Cleaning Products You Can Mix

Laundry Detergent & Vinegar

By adding one cup of vinegar to your laundry cycle you can gain many extra benefits. Vinegar kills off bacteria, gives your clothes a fresh scent, keeps them lint-free, and brightens them. 

Laundry Detergent & Baking Soda

Baking soda in your laundry makes your whites whiter and your colors brighter. Baking soda softens the water so you can actually use less laundry detergent per load. 

Safety First

You never know if the mixture of two different cleaning products will give better results. Remember that each formula is unique and mixing them can result in an uncertain and dangerous chemical reaction. Safety first! So don’t forget the following:

  • Keep cleaning products in their original containers with their original labels.
  • Stop using or at least try to use less bleach and ammonia in your home.
  • If you use bleach or ammonia, make sure to rinse thoroughly with plenty of water.
  • Never mix bleach with other household cleaning products.
  • Maintain safety standards, and always follow the instructions as indicated by the manufacturer.
  • Keep all cleaning products out of the reach of children.

Residential Cleaning Services

SERVPRO of Bear/New Castle, DE has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning needs.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping.

The SERVPRO Emergency READY Profile Advantage

3/19/2019 (Permalink)

Why SERVPRO The SERVPRO Emergency READY Profile Advantage The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

Pre-Planning Can Serve as an Insurance Policy Aimed at Peace of Mind After a Disaster in Bear, DE

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profilefor your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO Emergency READY Profile Advantage

A No Cost Assessment of Your Facility

This means there is no need to allocate funds, giving you a great value at no cost.

A Concise Profile Document That Contains Only the Critical Information Needed in the Event Of an Emergency

It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A Guide to Help You Get Back Into Your Building Following a Disaster

This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes SERVPRO of Bear/New Castle, DE as Your Disaster Mitigation and Restoration Provider

You have a provider that is recognized as an industry leader and close by.

Identification of the Line of Command for Authorizing Work to Begin

This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides Facility Details Such as Shut-Off Valve Locations, Priority Areas and Priority Contact Information

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Ready to Get Started? Call SERVPRO of Bear/New Castle at (302) 392-6000

LEARN MORE About the SERVPRO Ready Profile Advantage

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

SERVPRO’s Free Emergency READY Profile Mobile App

3/19/2019 (Permalink)

Why SERVPRO SERVPRO’s Free Emergency READY Profile Mobile App SERVPRO of Bear/New Castle can help restore your home or business from any size disaster.

Did you know you can access the SERVPRO Emergency READY Profile from your mobile device?

This profile (ERP) is used for your business in the event of an emergency.  The ERP contains important details about your business including employee and emergency contacts, utility contacts, shut off locations, insurance contacts, property overview and building access information.  These details can be reviewed at a moment’s notice and conveniently in your mobile device using the SERVPRO Ready Plan mobile app.  By having this information at your fingertips during an emergency and already having a plan in place, you will reduce the damages to your property and therefore significantly minimize business interruption.  Planning for an emergency is the key to timely mitigation, which is why we offer the ERP to businesses for free.

To learn more about our emergency services, contact SERVPRO of Bear/New Castle at (302) 392-6000.  We can help restore your home or business from any size disaster.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping.

Choose Green for Your Spring Cleaning

3/11/2019 (Permalink)

Why SERVPRO Choose Green for Your Spring Cleaning SERVPRO of Bear/New Castle creates a safe, clean and comfortable living environment for you and your family.

SERVPRO of Bear/New Castle’s Environmentally Friendly Professional Cleaning Products

As springtime quickly approaches, it is time to think about starting your annual spring cleaning.

SERVPRO Industries, Inc. is a member of the EPA's Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies.

The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products, and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO can access this listing known as CleanGredients and uses it as a resource to formulate environmentally friendly cleaning products that incorporate "green" chemistry.

We have formulated three Green Cleaning Products that will allow you to complete almost all of your spring cleaning tasks.

Carpet & Upholstery Green Clean #251 is a product designed for cleaning both carpet and upholstery. It is truly a "one product does all" in that it can be used as a spotter, pre-spray, in-line cleaner for both truck mount and portable equipment, and in low-moisture bonnet cleaning. The product is pH neutral, biodegradable, contains no phosphates, solvents, dyes or fragrances.

All Surface Green Clean #250 is an environmentally friendly alternative to traditional surface cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, Volatile Organic Compound (VOC) compliant and rapidly bio-degradable. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning.

Window Green Clean #249 is an environmentally-friendly alternative to traditional glass cleaners. It is pH neutral, contains no dyes or fragrances. All components are safe, non-toxic, phosphate free, VOC-compliant and rapidly biodegradable. The product comes ready to use and is formulated with soft water to eliminate spotting and streaking.

While SERVPRO of Bear/New Castle helps to restore property after fire and water damages, we also specialize in the cleaning and deodorization of carpets, upholstery, draperies, hard floors, walls, ceilings, air ducts, and more. Set up an appointment today to kick off your spring cleaning. 

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping.

Mold and Insurance Coverage

2/26/2019 (Permalink)

Mold Remediation Mold and Insurance Coverage Have a Mold Problem? Call SERVPRO of Bear/New Castle Today – (302) 392-6000

What Homeowners Need to Know About Mold and Insurance Coverage

It's a nightmare for many homeowners: after dealing with water damage in your home, you discover mold. Good thing you have insurance, right? Well, maybe not. Homeowner’s insurance doesn’t always cover mold growth. To get full mold coverage, you may need individual mold insurance. Here’s what every homeowner should know about mold and insurance. 



It’s Not Covered in Standard Policies

If you purchased a standard insurance policy for your home, chances are that your insurance won’t pay for repairs needed due to mold growth. Standard plans consider the growth of mold to be a home maintenance issue, which these policies don’t cover. However, if mold is a result of an insurable peril, you may be in luck. 



Secondary Mold May Be Different

While most home insurance policies don’t reimburse for the cost to get rid of mold when fungus is the primary problem, you may be covered if mold is results from a different issue. For instance, if a pipe bursts in your home and causes fungus to pop up, your homeowner’s insurance may pay for the repairs. 



Flood Insurance May Provide Coverage

You may be surprised to learn that flooding caused by rain is not covered by standard homeowner’s insurance policies. If a storm causes mold in your home, the question of insurance covering the cost becomes more complicated. If you have flood insurance, the policy will likely pay out for mold removal. However, if you don’t, you may be stuck with the bill. 

You Can Prevent Mold

The best strategy may be to prevent mold altogether. While this is not always possible, here are things you can do to guard your home against the fungus: 

  • Clean gutters regularly
  • Use exhaust fans in your bathrooms and kitchen
  • Use bleach to clean your bathrooms
  • Leave carpets out of the basement, bathrooms, and kitchen

If you’re not sure if your insurance has mold coverage, you can talk to a local contractor. Larger, more sophisticated companies often have professionals who can speak to insurance providers on your behalf. The sooner you get rid of the fungus growth, the better. 

Have a Mold Problem? 
Call SERVPRO of Bear/New Castle – (302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Dangerous Mistakes to Avoid When Using a Space Heater

2/13/2019 (Permalink)

Fire Damage Dangerous Mistakes to Avoid When Using a Space Heater SERVPRO of Bear / New Castle is dedicated to responding immediately to your Bear fire damage emergency.

According to the National Fire Protection Association, space heaters cause 43 percent of home heating fires each year, which are the second leading cause of fire-related deaths. In addition to the risk of fire, space heaters that use kerosene, propane, and natural gas pose an additional risk of releasing carbon dioxide (CO2), carbon monoxide (CO), and nitrogen dioxide into the air if they aren't properly vented, which can lead to serious health problems and even death.

According to Consumer Reports, electric space heaters might be a safer choice for indoor use, as they don't emit carbon monoxide or other pollutants, but they can still pose a risk of fire if you operate them near flammable materials (like curtains, bedding, or furniture), overload an electrical circuit, or leave them unattended.

Dangerous Mistakes to Avoid

Leaving Them On Unattended

According to the NFPA, space heaters cause 43 percent of home heating fires and 85 percent of home heating fire-related deaths each year. One common mistake that many people make is to leave heaters on unattended, which includes while they are sleeping. This also makes them a dangerous choice for heating a nursery or child's room.

Using Gas or Kerosene Indoors

As Iowa State University notes, gas and kerosene space heaters are inexpensive and portable, which make them popular this time of year. But because they aren't vented to the outside, like your gas or propane furnace or fireplace, they can release harmful gases into the air like carbon dioxide, carbon monoxide, and nitrogen dioxide, which can cause symptoms like headaches, coughing, sleepiness, and even death. If you do use one of these heaters you should ventilate your home, as directed by the owner's manual, and using a carbon monoxide detector.

Letting Your Kids Nearby

This might seem like common sense, but Consumer Reports warns parents to keep their kids away from space heaters. This means you shouldn't let them touch them at all, play with the buttons, or move them, even if you are around to supervise. Instead, it's best to not use one if you can't keep your kids a safe distance away.

Placing Them Up High

According to Consumer Reports, you should never place a space heater on top of a dresser, table, or other piece of furniture. While it may seem like an ideal way to keep them out of your kids' reach, they could fall or be pulled off and start a fire, become unplugged, or result in burns or other injuries. The NFPA adds that you should use gates to create a "safe zone" of at least three feet around your space heater, to keep kids and pets a safe distance away.

Overloading a Circuit

According to Consumer Reports, space heaters can pose a risk of electrical fires, too. If you use one you should be careful to not overload your circuits by plugging directly into the wall, using a three-prong extension cord or a using a power strip with a surge protector.

Placing Them Near Flammable Items

According to the NFPA, operating a portable space heater near items that caught fire (like furniture, curtains, or bedding), or where flammable items like clothing or towels could fall on them, resulted in 53 percent of home-heating related fire deaths between 2010 and 2015. Consumer Reports adds that as tempting as it might be, you should never use a space heater to dry or warm up clothing or shoes, as that can also pose a fire risk.

Forgetting About Smoke & Carbon Monoxide Detectors

According to the NFPA, the best way to keep your family safe from home-heating dangers during the winter months is to install smoke and carbon monoxide detectors. They recommend installing interconnected smoke alarms — which will all go off at the same time — inside and outside each bedroom on every level of your home, and to test them monthly. They also advise avoiding gas and propane heaters that don't vent to the outside, and installing carbon monoxide detectors to alert you to this danger that you can't see or smell.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

What Delaware Families Should Know About Winter Storms

2/12/2019 (Permalink)

Storm Damage What Delaware Families Should Know About Winter Storms SERVPRO of Bear / New Castle can respond immediately to storm and flooding conditions.

What are winter storms?

A winter storm is an event in which varieties of precipitation are formed that only occur at low temperatures, such as snow or sleet, or a rainstorm where ground temperatures are low enough to allow ice to form (i.e. freezing rain).

Why talk about winter storms?

A major winter storm can last for several days and be accompanied by high winds, freezing rain or sleet, heavy snowfall, and cold temperatures. People can become trapped at home, without utilities or other services. Heavy snowfall and blizzards can trap motorists in their cars. Attempting to walk for help in a blizzard can be a deadly decision.

What can I do to prepare for a winter storm?

  • Learn the winter storm risk in New Castle County.
  • Understand the hazards of wind chill, which combines the cooling effect of wind and cold temperatures on exposed skin.
  • Sign up now to receive text messages and optional emergency alerts in our area. Stay tuned to local television or radio station or community alert system for emergency information.
  • Service vehicles and snow removal equipment prior to winter storm season.
  • Fuel up vehicles and equipment for emergency use and to keep the fuel line from freezing.
  • Make sure your emergency survival kit is stocked with essential items and kept in an easily accessible location.
  • Fully charge portable electronic devices.

What to do during a winter storm watch?

  • Listen to a portable battery-powered radio, television, or a smart phone for updated emergency information.
  • Be aware of changing weather conditions.
  • Keep portable electronic devices charged. Have a car charger available in case of a power outage.
  • Make sure pets and animals are safe.
  • Avoid unnecessary travel.

What to do during a winter storm?

  • Listen to a portable battery-powered radio, television, or a smart phone for updated emergency information.
  • Be aware of changing weather conditions.
  • Keep portable electronic devices charged. Have a car charger available in case of a power outage.
  • Stay indoors and dress warmly during the storm. Wearing layers of loose-fitting, lightweight, warm clothing will keep you warmer than one bulky sweater.
  • Eat regularly and stay hydrated. Food provides the body with energy for producing its own heat.
  • If you lose electricity, do not use a generator indoors or in an enclosed space.

What to do after a winter storm?

  • Continue listening to local radio or television stations for updated information and instructions.
  • Help neighbors who may require special assistance.
  • Avoid driving and other travel until conditions have improved.
  • Avoid overexertion.
  • Follow forecasts and be prepared when venturing outside.
  • If your property has been damaged by cold weather or winter storms, call SERVPRO of Bear/New Castle at (302) 392-6000

RELATED ARTICLES

Tips on Disaster Preparedness

Tips on Preparing for Winter Weather

Winter Storm Cleanup and Restoration

Cold weather, snow, and ice storms can cause severe damage to your New Castle County home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Bear/New Castle, DE’s professionals have the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

How Water Cleanup Works In Your Home

2/4/2019 (Permalink)

Water Damage How Water Cleanup Works In Your Home A quick response time is crucial to homes needing water cleanup.

Water damage is a distressing situation, and your response time is crucial. When water leaks, it can carry bacteria, sewage, and grime into your home, staining furniture, carpets, walls, and floors. The quicker we respond to the situation, the less likely that permanent damage will occur. SERVPRO of Bear/New Castle has a crew of highly trained technicians who can be onsite within four hours.

Inspection and Water Damage Assessment

When a qualified water technician arrives on site, he or she can assess any immediate danger and mitigate loss. This includes finding the water source, cordoning off areas of danger, and removing furniture and possessions.

In our 40 years of experience, our experts have found that communication is key to the job. A SERVPRO of Bear/New Castle professional can provide you with a detailed, step-by-step explanation of the process as well as the likely outcome of each step. If you know of any preexisting conditions or materials that could be a problem, like asbestos, you need to let our team know.

Water Removal and Drying/Dehumidification

Once we are both satisfied, we begin by extracting water. SERVPRO of Bear/New Castle can use powerful submersible gas pumps to extract pooling water. In less extreme cases, we can use industrial wet/dry vacuums to bring moisture out of carpeted floors. How long the initial drying process takes depends on the size of the affected area and the extent of damage, which is measured using moisture meters.

Cleaning, Sanitizing and Restoration

With the initial phase complete, we can begin the restoration process. Carpets can be removed to clean and dry both sides, reducing the possibility of mold growth after the event. Items can be treated with sanitizer, dried, deodorized, and returned to their original place. SERVPRO of Bear/New Castle always looks to mitigate loss, but in some cases, some items may be beyond repair.

A full explanation can be given during the final walk around to show you where work has been done and areas where replacements are necessary. We then clear away our tools, remove any barriers placed in affected areas, and leave you with a clean, water-free home.



If you have a water emergency in your home, your first call should be to your insurance company. The second should be to SERVPRO of Bear/New Castle. Call us at (302) 392-6000.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

How to Prevent Your Pipes from Freezing When You Have No Heat

1/29/2019 (Permalink)

Storm Damage How to Prevent Your Pipes from Freezing When You Have No Heat SERVPRO of Bear/New Castle can quickly and safely repair water damage caused by frozen pipes.

During Cold Weather, Take Preventative Action

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • Make sure to keep drapes and blinds open during the day to let the sun in, which can make a big difference in warming up your home. Then, close them at night to help keep the heat in.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

To Thaw Frozen Pipes

If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.

  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device. Apply heat until full water pressure is restored.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.
  • If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.

SERVPRO of Bear/New Castle can quickly and safely repair water damage caused by frozen pipes.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Bear/New Castle has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.

Damage from Cold Weather or Winter Storm? Call Today (302) 392-6000

8 Frequently Asked Questions About Water Damage

1/25/2019 (Permalink)

Water Damage 8 Frequently Asked Questions About Water Damage Have Water or Flood Damage? Call Us Today – (302) 392-6000

How much does water damage restoration cost? 

SERVPRO of Bear/New Castle provides an initial consultation/estimate. We base our quote on this consultation. This professional estimate is determined by the size of the affected area, equipment required, building materials that may need to be removed, and how much containment we may need to set up.

 

Can you communicate directly with my insurance company?

SERVPRO of Bear/New Castle is happy to help you; we’ll simply need your claim number and the name of your insurance company. We can then directly deal with your insurer, releasing you from undue worry. You are responsible for the deductible and a deposit if no coverage is available. 



What product sanitizes the affected areas after a water loss?

We use SERVPRO's proprietary decontamination products on affected areas to reduce the likelihood of mold growth. The primary decontaminant product is SERVPRO Oxide, an EPA-registered, chlorine dioxide-based disinfectant and stabilizer. This product requires no personal protective equipment during application, is safe for use on all surfaces, and is safe for humans and pets.



May I stay in my home during the drying process?

The answer is “yes” if your home is safe. Much depends on the severity of the damage. If your residence is deemed unsafe, we can ask your insurance company to provide you with a temporary relocation. You may also wish to stay away from your home—at least during sleeping hours—if you feel the drying equipment is too noisy, as it must run continuously for several days during the dry-down period.



How fast can the SERVPRO of Bear/New Castle crew get to my home?

Our average time is within 2 hours after receiving the phone call. We can arrive on site to do emergency services and start the mitigation process right away. We just need a signed Service Authorization Form.



What is the drying process for water damage?

The drying process begins with the crew and homeowner first establishing the source of the water or leak and stopping it. The crew also checks for any electrical safety concerns. Our technicians can extract any standing water from the affected area and use moisture-detection and measuring equipment as well as psychrometrics to determine the moisture in the walls and the air. Then, we establish a drying plan to determine the best means of restoration. We deploy a variety of drying systems and equipment, including air movers and commercial grade dehumidifiers, to thoroughly dry the materials and environment. The entire drying process typically takes 3-5 days to complete. 



Does all water damage cause mold?

Every water damage event presents an opportunity for mold or other microbial growth. The type of water (clean, gray, or black), severity, ambient temperature, and duration that moisture has been present all directly impact the amount and types of microbial growth species.



How soon can mold growth show up after water damage?

It varies depending upon the conditions, but in most cases, mold growth can be present within 72 hours of a water damage event. Quick response time is key to preventing the spread of mold and secondary water damage.

SERVPRO of Bear/New Castle’s goal is to ensure your family’s health and safety. Contact us today at (302) 392-6000.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Understanding Winter Weather Alerts in New Castle County

1/21/2019 (Permalink)

Storm Damage Understanding Winter Weather Alerts in New Castle County SERVPRO of Bear/New Castle's professionals respond quickly to your winter storm damage emergency.

Winter Weather Alerts and What They Mean

SERVPRO of Bear/New Castle understands bad weather and the affects it has on you and your property. When temperatures drop into a deep freeze we can get quite busy providing emergency water damage services due to frozen pipes. Add in the heavy winds Mother Nature throws into the already low temperatures and we get busier, faster!

A Winter Weather Event

Is a winter weather phenomenon (such as snow, sleet, ice and wind chill) that impacts public safety, transportation and/or commerce.  It typically occurs during the climatological winter season between October 15 and April 15.

Winter Weather Warnings, Watches and Advisories

Are issued by your local National Weather Service office.  Each office knows the local area and will issue Warnings, Watches or Advisories based on local criteria. 

Example: The amount of snow that triggers a “Winter Storm Warning” in the Northern Plains is typically much higher than the amount needed to trigger a “Winter Storm Warning” in the Southeast.

So, what does this mean?

Weather Outlook

Winter weather that may cause significant impact in the 3 to 7 day forecast and eventually lead to the issuance of a watch or warning is contained in the Hazardous Weather Outlook. More scientific discussion on the event can also be found in the Area Forecast Discussion. 

Forecasts in the 3 to 7 day time period typically have a lot of forecast uncertainty.  Uncertainty is generally in the 30 to 50% range that the event will occur and reach warning criteria.  It is intended to provide information to those who need considerable lead time to prepare for the event.

Weather Advisory

Advisories are issued when a hazardous winter weather event is occurring, is imminent, or has a very high probability of occurrence (generally greater than 80%).  An advisory is for less serious conditions that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life and/or property. 

Advisories are issued using the WSW Winter Weather Message product and will appear as a headline in some texts products such as the Zone Forecast. 

Weather Watch

A watch is generally issued in the 24 to 72 hour forecast time frame when the risk of a hazardous winter weather event has increased (50 to 80% certainty that warning thresholds will be met).  It is intended to provide enough lead time so those who need to set their plans in motion can do so. 

A watch is issued using the WSW Winter Weather Message product and will appear as a headline in some text products such as the Zone Forecast. 

Weather Warning

Warnings are issued when a hazardous winter weather event is occurring, is imminent, or has a very high probability of occurrence (generally greater than 80%).  A warning is used for conditions posing a threat to life or property. 

Warnings are issued using the WSW Winter Weather Message product and will appear as a headline in some text products such as the Zone Forecast. 

Advisories: Be Aware

Winter Weather Advisories 

Are issued when a winter storm event (sleet, ice, snow, freezing rain, snow and blowing snow, or a combination of events) is expected to meet or exceed local winter weather advisory criteria in the next 12 to 36 hours but stay below warning criteria.

Criteria for Snow: 4 inches or more in 12 hours or less covering at least 50 percent of the zone or encompassing most of the population. Use "mid-point" of snowfall range to trigger advisory (i.e. 2 to 5 inches of snow = advisory).

Criteria for Ice: Any ice accumulation less than 1/2 inch over at least 50 percent of the zone or encompassing most of the population. Winter Weather Advisory can also be issued for black ice. This is optional.  Be prepared for winter driving conditions and possible travel difficulties.  Use caution when driving. 

Freezing Rain Advisories 

Are issued when light ice accumulation (freezing rain and/or freezing drizzle) is expected in the next 12 to 36 hours, (but will remain below 1/2 inch) for at least 50 percent of the zone or encompassing most of the population and not reach warning criteria. 

Expect a glaze on roads resulting in hazardous travel.  Slow down and use caution while driving because even trace amounts of ice on the roads can be dangerous. 

Wind Chill Advisories 

Are issued when low wind chill temperatures are expected to meet or exceed local wind chill advisory criteria in the next 12 to 36 hours, but will not reach local warning criteria. Wind chill temperatures may reach or exceed -15°F.  Extremely cold air and strong winds will combine to generate low wind chill readings. 

If you must venture outdoors, take precautions against frostbite and hypothermia. See the NWS Wind Chill Chart.

Lake Effect Snow Advisories 

Are issued for a lake effect snow event that is expected to meet or exceed local lake effect snow advisory criteria in the next 12 to 36 hours. Widespread or localized lake induced snow squalls, blowing snow or heavy snow showers which produce snowfall accumulating to 4 or more inches in 12 hours or less, but remain less than 7 inches and below warning criteria. Expect lake effect snow showers and assume travel will be difficult in some areas.  Lake effect snow usually develops in localized narrow bands which will be intense enough to produce several inches in a few areas with sudden restrictions in visibility and impacts a limited area within a county or forecast zone. Use "mid-point" of snowfall range to trigger advisory (i.e. 2 to 5 inches of snow = advisory).

Watches: Be Prepared

Blizzard Watches 

Are issued when conditions are favorable for a blizzard event in the next 24 to 72 hours. There is a potential for falling and/or blowing snow with strong winds or frequent gusts greater than or equal to 35 mph and extremely poor visibilities to less than a ¼ mile for 3 or more hours. 

This can lead to whiteout conditions and make travel very dangerous. 

Winter Storm Watches 

Are issued when conditions are favorable for a significant winter storm event (heavy sleet, heavy snow, ice storm, heavy snow and blowing snow or a combination of events.)  There is a potential to meet or exceed local winter storm warning criteria in the next 24 to 72 hours.

Criteria For Snow: 7 inches or more in 12 hours or less; or 9 inches or more in 24 hours covering at least 50 percent of the zone or encompassing most of the population. Use "mid-point" of snowfall range to trigger a watch (i.e. 5 to 8 inches of snow = watch).

Criteria for Ice: 1/2 inch or more over at least 50 percent of the zone or encompassing most of the population.

Wind Chill Watches 

Are issued when Conditions are favorable for wind chill temperatures to meet or exceed local wind chill warning criteria in the next 24 to 72 hours. There is the potential for a combination of extremely cold air and strong winds to create dangerously low wind chill values. 

See the NWS Wind Chill Chart.  Wind chill temperatures may reach or exceed -25°F.

Lake Effect Snow Watches 

Are issued when conditions are favorable for a lake effect snow event to meet or exceed local lake effect snow warning criteria in the next 24 to 72 hours.  Travel and commerce may be significantly affected. Widespread or localized lake induced snow squalls or heavy snow showers which produce snowfall accumulation to 7 or more inches in 12 hours or less. Lake effect snow usually develops in narrow bands and impacts a limited area within a county or forecast zone. Use "mid-point" of snowfall range to trigger a watch (i.e 5 to 8 inches of snow = watch).

Warnings: Take Action!

Blizzard Warnings 

Are issued when a blizzard event is imminent or expected in the next 12 to 36 hours and means severe winter weather conditions are expected or occurring.  There is potential for frequent gusts greater than or equal to 35 mph accompanied by falling and/or blowing snow with strong winds, frequently reducing visibility to less than ¼ mile for three hours or more.  May lead to whiteout conditions making travel extremely difficult. 

Do not travel!  If you must travel, have a winter survival kit with you.  If you get stranded, stay with your vehicle and wait for help to arrive. 

Winter Storm Warnings 

Are issued for a winter storm event (heavy sleet, heavy snow, ice storm, heavy snow and blowing snow or a combination of events) and is expected to meet or exceed local winter storm warning criteria in the next 12 to 36 hours.

Criteria For Snow: 7 inches or more in 12 hours or less; or 9 inches or more in 24 hours covering at least 50 percent of the zone or encompassing most of the population. Use "mid-point" of snowfall range to trigger warning (i.e. 5 to 8 inches of snow = warning).

Criteria for Ice: 1/2 inch or more over at least 50 percent of the zone or encompassing most of the population. Travel will become difficult or impossible in some situations.  Delay your travel plans until conditions improve.

Ice Storm Warnings 

Are usually issued when there is an ice storm event is expected to meet or exceed local ice storm warning criteria in the next 12 to 36 hours.

Criteria for Ice: 1/2 inch or more over at least 50 percent of the zone or encompassing most of the population.

This amount of ice accumulation will make travel dangerous or impossible and likely lead to snapped power lines and falling tree branches.  Travel is strongly discouraged. 

Wind Chill Warnings 

Are issued when wind chill temperatures are expected to meet or exceed local wind chill warning criteria in the next 12 to 36 hours and for a combination of very cold air and strong winds that will create dangerously low wind chill values. Wind chill temperatures may reach or exceed -25°F. This level of wind chill will result in frostbite and lead to hypothermia if precautions are not taken. 

Avoid going outdoors and wear warm, protective clothing if you must venture outside.  See the NWS Wind Chill Chart.

Lake Effect Snow Warnings 

Are issued when a lake effect snow event is expected to meet or exceed local lake effect snow warning criteria in the next 12 to 36 hours and widespread or localized lake induced snow squalls or heavy showers are expected to produce significant snowfall accumulation of 7 or more inches in 12 hours or less. Lake effect snow usually develops in narrow bands and impacts a limited area within a county or forecast zone. Use "mid-point" of snowfall range to trigger warning (i.e. 5 to 8 inches of snow = warning).

These bands can produce very heavy snow with sudden restrictions in visibility.  Driving conditions may become hazardous at times.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Your Belongings and Fire Damage

12/3/2018 (Permalink)

Fire Damage Your Belongings and Fire Damage SERVPRO of Bear / New Castle is dedicated to responding immediately to your Bear fire damage emergency.

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO of Bear/New Castle  understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it home.

Contents Restoration

SERVPRO of Bear/New Castle specializes in restoring contents damaged by waterfire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

Dry Cleaning: Used for cleaning light residues or to pre-clean prior to wet cleaning.

Wet Cleaning: An effective cleaning method for removing moderate to heavy residues.

Spray and Wipe: Effective for items that can’t withstand wet cleaning.

Foam Cleaning: Used for upholstery fabrics that might shrink or bleed if wet cleaned.

Abrasive Cleaning: Involves agitation of the surface being cleaned.

Immersion Cleaning: Contents are dipped into a bath of the cleaning product.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Bear/New Castle can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Bear/New Castle can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of firesmoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

  • Our Contents Claim Inventory Service:
  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claim.

Peace of mind when you need it most!

If You Have Questions or Need Help, Call SERVPRO of Bear/New Castle Today – (302) 392-6000

Making Your Appliances A Priority Will Help You Avoid A Water Damage

11/23/2018 (Permalink)

Commercial Making Your Appliances A Priority Will Help You Avoid A Water Damage SERVPRO of Bear / New Castle responds quickly to your Bear business’s fire, water, and mold damage emergencies

You have enough to worry about when it comes to potential water damages affecting your business. However, there’s a hidden danger that lies within your business's walls that also needs your attention. Leaking and blocked appliances may not seem like a big deal, but a small leak can quickly cause lots of damage to your business. Paying attention to your appliances—and keeping them up to date—can save you money in the long run and ensure your business stays open and runs smoothly.

Here are helpful tips for making your appliances a priority:

Mark Your Calendar

When you purchase new appliances, write down the expiration dates and recommended replacement dates on their parts and hoses.

Make a Date Every Friday Afternoon

Block out 30 minutes every Friday afternoon to walk around and check your appliances. Make sure they’re hooked up to a water source, and check for any blockages or leaks. That way, you won’t leave them unattended for a whole weekend. A small leak over a two-day span can create a large amount of damage, possibly even forcing you to temporarily close your business. Keeping up with your appliances will help keep your weekend (and your business operations) as stress-free as possible.

Don't Put it Off

When you find the problem, fix it right away. Replace a leaky hose, or call a plumber to clear the blockage in your drains or sinks before it is too late. Finding and fixing an issue early on will save you a lot of trouble, time, and money in your business.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Why Hiring a Professional Mold Remediation Company is Your Best Bet

11/14/2018 (Permalink)

Mold Remediation Why Hiring a Professional Mold Remediation Company is Your Best Bet If You See Signs of Mold, Call SERVPRO of Bear/New Castle Today – (302) 392-6000

Do you have mold in your home? If so, it must be removed. Mold can cause a variety of respiratory and health-related issues, making it incredibly dangerous for you and your family.

Mold remediation is vital for a safe and comfortable home. However, you should never attempt to get rid of the mold on your own, because you may not know what you're dealing with or how to properly get eliminate it. That’s why you should hire a professional mold remediation company.

Make sure your mold remediation contractor has the proper license and insurance. The mold remediation contractor needs to be fully insured so that both you and the contractor are protected during the mold remediation process. Why should the contractor be protected? Because getting rid of mold can be downright dangerous.

Also, make sure the mold remediation process is certified and has experience working with mold. When you hire the right mold damage professional to remedy your mold problem, you're doing something that will benefit your entire home and your family.

Why SERVPRO of Bear / New Castle’s 24-Hour Emergency Service

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Know Your Fire Facts!

11/14/2018 (Permalink)

Fire Damage Know Your Fire Facts! Have Smoke or Fire Damage? Call SERVPRO of Bear / New Castle (302) 392-6000.

Below are important facts provided by the National Fire Protection Association to help you understand how common and dangerous home fires can be!

Home Fires

  • U.S. fire departments respond to an average of one home fire every 86 seconds.
  • Between 2011 and 2015, U.S. fire departments responded to an average of 358,500 home structure fires each year. These fires caused 12,300 civilian injuries, 2,510 civilian deaths, and $6.7 billion in direct damage.
  • On average, seven people per day die in U.S. home fires.
  • Cooking is the leading cause of home fires and home fire injuries.
  • For decades, smoking has been the leading cause of home fire deaths.
  • Heating equipment is involved in one in every five home-fire deaths

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Quick Tips on Removing Cigarette Odors from New Castle County Home

11/14/2018 (Permalink)

Cleaning Quick Tips on Removing Cigarette Odors from New Castle County Home As experts in deodorization, SERVPRO of Bear / New Castle is trained to identify and eliminate offensive odors

Cigarette smoke creates an odor that is notorious for its ability to saturate living spaces and persist long after its source is gone. Inspectors may be asked by clients who recently purchased a smoke-infused home, or by sellers before their house goes on the market, about how to remedy the situation.

Facts About Cigarette Smoke and its Residue

  • Smoke particles can be as small as .001% of the width of a human hair, which allows them to penetrate almost any part of a house. Cigarette smoke can easily circulate through a building’s ventilation system or come up through apartment floors.
  • While cigarette smoke is a known carcinogen, little is known about the health effects of the particles that are left in the air after you can no longer see the smoke.

Odor-Absorbing Materials

The following materials are believed to be capable of absorbing or neutralizing cigarette smoke odors, at least temporarily:

Vinegar

Place a bowl of vinegar in each affected room overnight.

Citrus

Leave a large amount of citrus peels in your home for several days or until they have become desiccated.

Baking Soda

Sprinkle baking soda over the smoke-affected area and let it sit for a few hours before vacuuming it up. Be sure to test the baking soda on a small part of the surface to ensure that the surface or fabric doesn't react unfavorably to the baking soda.

Coffee Grounds

Pour coffee grounds into several coffee filters and tie them closed, leaving them in affected areas.

Charcoal

As you would with vinegar, place charcoal into bowls and leave them in smoke-infused rooms overnight.

Removal Strategies for Smoke Odor

  • Open all windows and turn on fans. Ventilation is probably the best way to remove any odor.
  • Clean light bulbs. Just as some scent-diffusers rely on heat from light bulbs to disperse the aroma of the scented oil, it's possible that the oily residue from nicotine and other cigarette byproducts is dispersed throughout the living area the same way. 
  • Thoroughly clean all hard surfaces, preferably with cleaners that contain ammonia, although woodwork requires cleaners that are not as acidic.
  • Surfaces may be painted to trap odor, although it may be possible for odors to gradually seep through paint barriers.
  • Remove carpeting, as it is nearly impossible to remove smoke particles from carpet. Thoroughly scrub the flooring beneath before installing new carpet. If the carpet cannot be replaced, have it professionally cleaned.
  • Soak blinds in a bathtub full of all-purpose cleaner, scrub them thoroughly, and hang them to dry.
  • Send curtains out to be professionally cleaned or replace them.
  • Purchase a chemical sponge to remove smoke residue from lampshades, books, and other materials.
  • Use an ozone generator. Ozone, as it has three oxygen atoms, is highly unstable and will oxidize easily. When it is introduced into an area, ozone attaches itself to the odor molecules and oxidizes them into their basic elements—carbon dioxide and hydrogen, which have no odor. Beware that ozone is dangerous and ozone generators should be used only in unoccupied spaces.
  • Use a HEPA filter.
  • Burn “smoker candles.” Candles that contain enzymes to help neutralize and remove smoke odors are widely available. They may also be used to remove cooking and pet odors.
  • Replace all heating and air filters regularly, as they tend to harbor cigarette odors and other irritants.

Here at SERVPRO of Bear/New Castle we are trained to handle nicotine cleanings in homes, businesses, and cars. We are also highly trained in fire, smoke and soot restoration and cleanup, water removal and dehumidification, biohazards, vandalism, crime scenes, mold, air duct cleaning, carpet and stain cleaning, odor deodorization, and upholstery

Give SERVPRO of Bear/New Castle a Call at (302) 392-6000 and let us make it “like it never even happened.”

Stabilizing Your Warehouse After Water Removal

11/6/2018 (Permalink)

Commercial Stabilizing Your Warehouse After Water Removal SERVPRO of Bear / New Castle has the training, experience, and equipment to handle large commercial flooding or water damage emergencies.

SERVPRO of Bear/New Castle Extracts Water and Preserves Contents in Structures

Warehouse owners know all too well the risk of water damage to their premises. Water that enters a storage area might damage both the facility itself and everything stored inside. Concerns about water damage are justified no matter what kind of warehouse you run—and it is even more worrying if you happen to store food, flowers, or anything else requiring climate control.  

The first thing to do after a leak or flood in your warehouse is to call SERVPRO of Bear/New Castle for water removal services. Our expert team will arrive ready to remove all the water using a combination of freestanding, truck-mounted, and submersible pumps. However, water removal is only the first step in remediating the situation. Our overall aim is to restore your warehouse “Like it never even happened.”  

We understand the importance of optimum conditions within your premises, such as temperature and humidity. That is why our IICRC-certified technicians pay close attention to measuring moisture and humidity and devising an appropriate drying plan.  

We equip our teams with a range of perfectly calibrated instruments, including thermo-hygrometers, moisture meters and probes, and thermal imaging software. Thermo-hygrometers measure the humidity in the air, i.e. the amount of moisture the air is holding. We also use moisture meters and probes to measure the moisture content of particular parts of the warehouse, such as the walls, storage units, or under the floor. Finally, thermal imaging techniques allow us to see hidden patches of moisture that are invisible to the naked eye.

Once we clearly understand the situation, we devise a drying plan to restore your warehouse to the best temperature and humidity levels. Our experienced team is well versed in calculating the correct number and placement of dehumidifiers and air movers for maximum effect.  

Stabilizing the conditions in your warehouse is a vital part of recovery after water removal, and you can count on SERVPRO of Bear/New Castle to get the job done right. Protecting your property is our highest priority. 

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

What Is Causing Mold in Your Commercial Building?

11/6/2018 (Permalink)

Commercial What Is Causing Mold in Your Commercial Building? SERVPRO of Bear / New Castle can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building.

If you found black mold or any type of mold growing in your commercial building, you’re likely wondering how it got there. Was it a moisture problem? Has it been there for a long time? Knowing what caused the mold growth may help you avoid the need for more mold cleanup in the future.


Stagnant Air

Airflow can help discourage mold buildup because it may dry out the area mold has chosen to make its home. If you have to turn off the HVAC unit for your building, you may be encouraging mold growth. Try to keep some airflow going even when you don’t plan to run your heating or air conditioning unit.


Moisture

Mold needs moisture to survive. This dampness can come from many sources, including:

• Burst pipes
• Leaky faucets
• Broken supply lines
• Flooding

Even something as simple as high humidity in a building can cause mold to grow. If your facility has 70% humidity, you may want to find a way to reduce the moisture in the air.


High Temperatures

Warmth is another element loved by black mold and many other types of fungus. Sometimes the temperatures in empty warehouses or busy factories can get high. Whenever possible, try to keep your buildings below the mid-70s on the Fahrenheit scale to discourage the growth of mold


Darkness

Another environmental element that could lead to more appearances of mold is darkness. Darkness alone might not be enough to cause mold growth, but it is often associated with damp, stagnant places. The environment of your commercial building can play a big role in the development of fungi.

As you initiate mold cleanup with the help of a commercial remediation team, it can be helpful to know what caused the appearance of black mold. Fixing a moisture problem, for example, could stop the recurrence of this fungus.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Mold Remediation FAQ

11/6/2018 (Permalink)

Mold Remediation Mold Remediation FAQ SERVPRO of Bear / New Castle understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

What is Mold?

Mold is a naturally occurring fungus. It’s present in all kinds of environments, both indoors and outdoors. Mold spores are microscopic and spread through the air, which makes it easy for mold to grow. The best environment for mold growth is a dark, warm, and humid room. We often see the need for mold remediation in rooms where a source of water is introduced, like kitchens, bathrooms, attics, and laundry rooms.

Does Mold Removal Take Care of All Mold?

100% mold removal is not possible. Since mold is a natural part of our environment, removing it completely is an impossible task. Although most people think “mold removal” is what happens when they have a cleanup, the better term is “mold remediation.” Mold remediation companies eliminate a large amount of mold to make the environment safe and healthy again for habitation.

What Happens in a Mold Inspection?


Every mold remediation company works differently. At SERVPRO of Bear/New Castle, we provide mold assessments and estimate. Here is our process: 

  • When you call us, we schedule a time to inspect your property.
  • One of our mold remediation specialists will inspect your property. He or she will look for the usual hot spots and ask you about your property’s history with water damages, roof damage, and anything that will help pinpoint where mold may be growing.
  • If we find mold, we will take photos along with measurements. Shortly afterwards, we’ll present you with an estimate to remediate your mold.
  • Sometimes, the problem isn’t mold but something else. No matter the cause, we will do our best to help you solve the problem.

Do I Need Mold Testing?


Few people really need to know the exact type of mold found on their property. All mold remediation is treated with the same level of caution and care, and knowing the type of mold present will not change our procedure. Unless you have a specific medical or personal need to know the type of mold, we don’t require mold testing. If you do request mold testing, we can recommend a licensed Industrial Hygienist.

How Much Does Mold Remediation Cost? 

It’s important for us to perform a mold inspection at your property to give you an accurate estimate. The cost of remediation will depend on the size and scope of the mold. Call SERVPRO of Bear/New Castle to schedule a mold assessment and estimate

Do You Remove Black Mold?

Yes, we have successfully removed black mold in many homes and businesses.  

Does Bleach Kill Mold?

Bleach damages the mold’s structure. However, mold remediation is not as easy as grabbing a bottle of bleach and doing your own cleanup.  In fact, DIY mold removal projects involving bleach often cause the accidental spread of mold spores.

What Do I Do If There’s Mold in Apartment?

If you find mold in your apartment, ask your landlord if you or the apartment complex is responsible for the cost of mold remediation. We’re asked this question often, but only your landlord can provide the answer. Ask to see your rental agreement and how damages like these are covered.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Restoration Process for Water Damaged Carpets

11/6/2018 (Permalink)

Water Damage Restoration Process for Water Damaged Carpets When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property.

Water Damaged Carpets

Many types of flood and water damage can cause immense damage to carpeting, including color bleed, warping, mold growth, fraying of materials, corrosion, and other harmful processes. Resolving water damage in carpets is no easy task, and it’s one of the most involved processes for SERVPRO of Bear/New Castle’s technicians. To effectively clean up and remove signs of water damage, we may need to bring out a full arsenal of machines and treatment plans. Here are some ways we mitigate and repair the effects of water in carpets.


Extraction And Drying

The first and arguably most important part of our work to remove the effects of water damage from carpeting. While water remains in the carpet, it can continue to cause damage and wreak havoc on the home. We use heavy water extraction pumps and directed air movers to eliminate all traces of moisture in the area before moving on to other restoration tasks.


Replacement

Sometimes, the carpet may be so thoroughly damaged that restoration is not a viable option. In this case, we can consult both you and the insurance adjuster to find and install suitable replacement carpeting. While some scenarios may necessitate removal of an entire room's carpet, we more commonly replace only a section of the carpet, seamlessly blending new and restored materials. Note that this may require some extra work such as fresh tack strips.


Restoration

Our primary course of action, however, is not replacement but restoration. We make every effort to save your carpet as we can, and in most cases, we can apply treatments and processes to prevent replacement. Our policy of "restoration before replacement" saves our customers, on average, hundreds or thousands of dollars over the course of our work on their properties.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

What is FEMA?

10/30/2018 (Permalink)

Storm Damage What is FEMA? SERVPRO of Bear / New Castle provides emergency cleaning and restoration services 24 hours a day, 7 days a week

Located within the Department of Homeland Security, the Federal Emergency Management Agency (FEMA) is responsible for coordinating the federal government's response to natural and manmade disasters

Many homeowners are unaware of this support system for victims of domestic disasters. Every year the most common, and expensive,national disaster is flooding. Even without flood insurance, people impacted by flood waters can get some monetary relief. 



What Options Does FEMA Offer?


Renters, homeowners, and business owners have the choice to purchase a policy directly through The National Flood Insurance Program. This is a good decision if your home is located in a flood plain. However, even if you are not covered, there are two additional options to help fund flood damage repair of your home and property:

  • Apply for a grant, which does not need to be paid back. This money is for disaster-related expenditures such as emergency repairs to your home or short-term housing while your house is unlivable. Grants are not intended to fund complete restoration, but rather to help you return your home to a safe condition. 
  • Apply for a disaster loan, which does need to be paid back. However, you can borrow enough money to completely restore your home to pre-flood condition. 

How Do Homeowners Access Support?

  • You are eligible for FEMA’s programs when a declared disaster causes damage to your home or property. A member of your household must be a US citizen or qualified alien. You may be eligible for other types of assistance if the members of your home are undocumented. 
  • An inspector will contact you to inspect the damage. The next step includes working with a qualified flood and water restoration specialist, who restores your home and personal property. 

Storm Damage Cleanup and Restoration

SERVPRO of Bear/New Castle responds immediately to your flood and storm damage emergencies. We have the storm damage restoration experience and specialized equipment to restore your home or business back to pre-storm condition.

Should a storm or major event strike, call (302) 392-6000.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

What Commercial Property Owners Should Know About Flooding and Black Water

10/30/2018 (Permalink)

Commercial What Commercial Property Owners Should Know About Flooding and Black Water The level of contamination of the water will affect the specific restoration processes SERVPRO of Bear/New Castle will use.

Dealing with water damage isn’t something that your neighbors will envy you for. It can be absolutely devastating for your New Castle County commercial property, not to mention the possibility of being temporarily displaced, and business put on hold. To prepare for a possible flood in your area, take these precautionary steps.


Know Your Flood Risk


It’s important to keep track of your region’s flood risk. There are a number of factors that can determine your flood risk, but keep in mind that nowhere in the United States is risk-free. If you live in a coastal city during hurricane season, your flood risk will dramatically increase. Other areas with typically high flood risk include low-lying areas near bodies of water or downstream from a dam or levee.


Know Your Insurance Options

When it comes to natural disaster-type flash floods, typical commercial insurance policies often don’t cover the damage. Flood insurance is a separate policy purchased through FEMA, so keep that in mind if you’re in an area with high flood risk. Also, familiarize yourself with local disaster restoration companies and choose one you prefer beforehand since the time to act must be immediately after the flood. 


Know the Signs of Water Damage


Some floods are more severe than others, and in some cases ,it will be obvious when your business has been affected. In other cases, however, water damage can be more insidious. It’s important to recognize the signs and know the difference types of water that can damage your home. Black water, for example, is highly contaminated and will cause severe odor and mold damage to your property if not treated immediately. Floodwater is, in every case, considered black water. Grey water can also cause damage, but it is derived from appliances and pipes in your building.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

What To Do When Your Home Has A Wet Basement

10/30/2018 (Permalink)

Water Damage What To Do When Your Home Has A Wet Basement We are water damage specialists who get started promptly to get your property dry and back to pre-water-damage condition.

Your home might not be decades old, but it may have structural concerns that could cause future problems. Any home is only as good as the contractors who built it, and this goes down to each block that was laid to construct your basement walls and foundation. Small imperfections—or the lack of having full mortar joints—can cause water to eventually penetrate from the exterior into your basement. 
 
The trouble is, you may not even notice this happening when it first begins. The symptoms of failing waterproofing efforts and structural concerns of your foundation might only present themselves as some excess moisture in the air. This might not seem like a huge deal at first, but the problem can worsen over time, with several impending threats to you and your home. 
 
Wetness and warmer temperatures can combine with mold spores that naturally occur in the air to form fungal growths throughout your basement level. With the health effects that mold can cause to you and your family, this possible threat requires professional mold remediation services from certified and trusted professionals, such as our technicians at SERVPRO of Bear/New Castle
 
In addition, cutting off the unwelcome water source should be a priority. Contact a professional basement waterproofing company that is equipped to handle the task. They may patch holes and cracks in your foundation with durable hydraulic cement or completely encapsulate crawl spaces that were allowing excess moisture and water to reach the walls of your foundation. They can also advise you of any negative grading or improper landscaping that’s causing the infiltration of water and moisture. A sump pump or dehumidifier may also help rectify current and potential water damaging conditions.
 
If your basement is unexplainably wet, call our SERVPRO of Bear/New Castle team of restoration specialists. We can help dry up your basement, prevent further damage, and ensure the safety of your family.

Have Water or Flood Damage?
Call Us Today – (302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Safety Gear Used During Mold Remediation

10/29/2018 (Permalink)

Mold Remediation Safety Gear Used During Mold Remediation SERVPRO of Bear / New Castle understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

If you’ve found mold in your Bear, Delaware home, you may wonder what to do next. You may be tempted to take care of the problem yourself, but unless you’re a professional, you might not know the proper procedures or have the right equipment. In addition, you might not have the right gear to protect yourself. Mold remediation professionals have safety top-of-mind.

Below is the protective equipment that most experts use.


Face Masks

Safety masks play a major role in mold cleanup. These devices help keep mold spores from entering the lungs. Depending on the job at hand, remediation teams may use full-face or half-face respirators.


Gloves

Mold can cling to hands. Workers must wear gloves to ensure spores aren’t spread to other areas of your home or other customers’ homes.


Eye Protection

This protective equipment is needed only if the crew uses face masks that don't cover the eyes. Goggles can protect the eyes from debris related to mold removal.


Coveralls

Fungus can also cling to clothing, which is how it travels from location to location. Many professionals wear special coveralls that are washed after each job to limit the spread of mold.


Shoe Coverings

Some coveralls may come with attached boots, but when this is not the case, shoe coverings are needed. The coverings act as a barrier between the workers and the rest of your home, because workers remove the gear before leaving the infested area.


Protective equipment, like face masks and body coverings, are used to not only protect the person handling the mold but also to protect the rest of your home. If you want to properly remove mold, hire a team that uses proper safety gear—and knows how to do the job right.

Have Mold Related Questions? Call SERVPRO of Bear/New Castle – (302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Staying Ahead of Mold Damage After a Flood in New Castle

10/23/2018 (Permalink)

Mold Remediation Staying Ahead of Mold Damage After a Flood in New Castle If You See Signs of Mold After Flooding in New Castle Call SERVPRO of Bear/New Castle – (302) 392-6000

Did you know that within 24 to 48 hours, mold can begin to grow in flood-affected areas? Mold grows quickly when there is standing water, and even without mold, you have to worry about the proliferation of bacteria in standing water and gray water. To get ahead of mold damage, you need a reactive, responsive plan for restoring your property.

 
Move Fast

Don’t delay cleaning up after a flood. In particular, don’t delay cleaning up water. Mold growth depends on water, and without moisture, it will have nothing to feed on. Make water removal your first step in your cleanup plan, and initiate removal as soon as your property is safe to enter.


Be Aggressive

You may be tempted to try milder methods, wait, and then try something more aggressive. By that time, mold will have already had a chance to set in and will be even harder to get rid of. Use the most effective methods first. As long as you aren’t damaging the interior of your property, you’re better off going in with stronger cleansers and cleaning equipment.


Be Thorough

Don’t leave a single corner untouched. Mold thrives in nooks and crevices, where it’s undetected and out of the sunlight. Check every last crack.


Be Safe

No matter how worried you are about mold growth, be safe when handling your flood restoration and cleaning. If you don’t trust yourself to handle the equipment and chemicals needed to appropriately siphon away water and eliminate mold, contact professionals or enlist help from others. Always work in a well-ventilated place, wear protective gear, and avoid contact with hazardous substances, black water, sharp edges, or exposed electrical wires. Follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Storm and Hail Damage to Your Delaware Home

10/23/2018 (Permalink)

Storm Damage Storm and Hail Damage to Your Delaware Home SERVPRO of Bear / New Castle responds immediately to your flood and storm damage emergencies.

Hail and other storms can cause major damage to your roof—often to the point where roof repair or replacement is needed.

On an asphalt roof, you'll notice hail damage by the appearance of bruises, or dark spots, where roofing granules have been blown away. In some cases, there may be cracks, holes, or missing shingles. After a tornado or other severe windstorm, you may even see split seams and missing or torn shingles. On other roof materials—including slate, tile, metal and wood—damage may include: cracked, broken, or missing shingles; torn or split seams; and missing sections of the roof. Your home may even have structural damage if a tree limb or other object falls onto your roof. A roof repair professional will use extreme caution in dealing with such a situation.

No matter the type of roof damage, it can result in leaks and severe water damage, which can lead to other serious problems. It takes great expertise to determine the right steps to fix these issues.

Reputable water restoration companies have highly trained restoration technicians who provide quality storm damage cleanup and restoration. The storm restoration professionals at SERVPRO of Bear/New Castle can advise you on how to resolve situations such as water damage, flood damage, ice damage and ice damming. Also, it is important to contact a skilled roofing professional in Delaware, to handle the roof damage and roof leaks and provide the necessary roof repair during storm remediation

Have Storm or Flood Damage?
Call SERVPRO of Bear/New Castle (302) 392-6000

Why Choose SERVPRO of Bear/New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

The Importance of a Business Continuity Plan

10/23/2018 (Permalink)

Commercial The Importance of a Business Continuity Plan SERVPRO of Bear / New Castle has the training, experience, and equipment to handle large commercial storm or water damage emergencies.

Storm damage can wreak havoc on your business. Not only can it result in extensive and expensive property damage, but it can also disrupt your operations, especially if all or part of your building is rendered unsafe post-flood, Your customers may turn to competitors to fulfill the needs you used to satisfy. Your profits may plummet.  

While you can’t control Mother Nature—or the damage your building may sustain—you can reduce the financial impact a flood or storm has on your business. Of course, you may have insurance to cover property damage and lost equipment, but insurance does not cover lost profits or replace lost customers. Keeping customers and ensuring ongoing profit is up to you.

Be proactive by following three simple steps (before disaster strikes):

  • Perform a business impact analysis. Identify critical business functions and processes, and make note of the resources necessary to support them.
  • Put together a business continuity team. People are your most valuable resources. For your continuity plan to be successful, you must have the right people to carry it out. Select members of your team who are most likely to successfully manage a business disruption.
  • Train your team. You never know how people will react in the face of disaster. The best way to prepare everyone for a hiccup is to train them for one.

Talk to your storm damage remediation team at SERVPRO of Bear/New Castle about any other considerations you might need when creating your plan.

Commercial Storm Damage Restoration

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call. We’ll be there fast with the help you need.

Store or flood damage? Call SERVPRO of Bear/New Castle at (302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Advanced Technology: Air Scrubbers

10/23/2018 (Permalink)

Why SERVPRO Advanced Technology: Air Scrubbers SERVPRO of Bear / New Castle utilizes powerful Air Scrubbers to prevent the spread of these mold spores while the mold remediation is in process.

What are air scrubbers?

An air scrubberis a portable filtration system that removes particles, gasses, or chemicals from the air within a given area. These machines draw in air from the surrounding environment and pass it through a series of filters to remove contaminants. The size and complexity of an air scrubber system will depend on the size of the space being serviced, as well as the range, type, and size of contaminants that must be removed from the area.


Why should I use an air scrubber?

Air scrubbers are especially important on restoration jobs where airborne contaminants are present or will be created/disturbed during the restoration process, such as mold, dust, asbestos, lead, chemical fumes, etc. These hazardous particles can settle on carpet, upholstery, and furnishings, or be drawn into the HVAC system and contaminate other parts of a building.

If these contaminants are not removed, they will have a negative effect on the indoor air quality (IAQ) of the worksite. While naturally occurring particles—such as human skin cells, animal hair, and dirt—are nearly always present, toxic gases released by sewage-borne bacteria and mold spores can cause adverse human health effects when inhaled. In short, these contaminants can compromise the quality of the entire restoration job.

Air scrubbers help protect the health of workers and building occupants by providing a clean and healthy environment. They also help protect contractors from costly liability claims resulting from damage caused by hazardous airborne materials.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

How to Clean Up Attic Mold

10/23/2018 (Permalink)

Mold Remediation How to Clean Up Attic Mold SERVPRO of Bear / New Castle specializes in mold damage restoration, with advanced training in restoration techniques.

You might not think much of mold in your attic since it’s outside your living area. However, it can still wreak havoc. For example, if you’re storing anything in the attic, mold growth could destroy it. Mold also rots wood and can damage your roof, undermining your home’s structural integrity. Additionally, if you’re looking to sell your home, any visible mold could instantly derail the sale.

Why Does Mold Grow in the Attic?

The underside of roof sheathing and attic insulation are some of the most susceptible areas for mold growth. This is due to:  

  • Water incursion from a roof or siding leak that has yet to be repaired
  • Improperly installed or insufficient insulation that allows heat and moisture to rise from your home into the attic
  • Inadequate attic ventilation that allows the attic to heat up and fails to dry up any accumulated moisture
  • Incorrect venting from bathrooms, clothes dryers, and kitchen range hoods that send warm, moist air into the attic instead of outside

Tips to Clean Up Attic Mold

If you see mold growing in your attic, your first step is to assess the moisture problem that caused the mold growth and correct it. Without this initial step, you’ll need additional mold remediation in the future. In many cases, you’ll need the help of a professional to determine the cause of the leak and the best way to fix it.

Next, try one or more of these recommended mold removal methods:

  • Sand or wire-brush the mold away, vacuum up the debris, wipe down all surfaces with a detergent, and finish with a sealant. This is most effective if there’s little staining or mold penetration.
  • Blast the mold away by spraying it with dry ice particles, sand, soda, corn cobs, walnut shells, or glass beads in a pressurized stream. Use this method in tight spaces without fear of damaging the wood’s structural integrity.
  • Treat the affected areas with anti-microbial chemicals to kill the mold. This method isn’t always recommended, and it may require a pesticide applicator’s license.
  • Remove and replace all affected materials if structural integrity has been compromised.

Many of these attic mold removal methods are difficult or impossible without the help of a professional. At SERVPRO of Bear/New Castle, we’re available 24 hours a day, seven days a week, to help you restore your home or commercial property.

Professional Mold Remediation

Here’s why you should leave mold remediation to the professionals at SERVPRO of Bear/New Castle:

Attic mold removal is difficult 

Mold growing on rafters, trusses, or sheathing in the attic is extremely difficult for a layperson to remove. This is because of poor access, tight quarters, uncomfortable temperatures, and unsafe working conditions caused by exposed insulation and roofing nails. Professionals have the tools and experience to perform the job to your expectations.

Post-remediation testing puts your mind at ease 

If any mold remains, it can spread. How will you know if the mold was removed completely? Professional testing can tell you whether adequate cleanup was achieved.

Personal protective equipment is important 

Do you have the gear to protect yourself against harmful mold exposure? At minimum, professionals use an N95 respirator and eye, hand, and clothing protection. 

To make use of today’s best mold removal technology and begin the cleanup process without delay, please contact SERVPRO of Bear/New Castle. With our help, it’ll be “Like it never even happened.”

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

What Should You Do When Your Building Is Contaminated With Black Water?

10/19/2018 (Permalink)

Commercial What Should You Do When Your Building Is Contaminated With Black Water? If your business suffers a major loss, call SERVPRO of Bear / New Castle at (302) 392-6000

Not all water damage is created equal, and the remediation steps you take depend on the original source of the water that flooded your building. Clean water is precisely what it sounds like: water that doesn’t pose immediate health threats and that comes from broken water lines, toilet holding tanks, rainfall, and snowmelt. If not treated in time, clean water can become gray water, which is water that does contain some contaminants. Gray water can include discharge from showers, sinks, aquariums, waterbeds and dishwashers. Then there is black water or floodwater. 


What Is Floodwater?

The water that enters a building during a flood usually contains dozens of harmful contaminants, which is why it is so important to work with a professional water restoration company after an incident. Floodwater usually contains soil, which can contain feces, pesticides, and other contaminants, natural or not. It can also contain sewage runoff, which may be contaminated by bacteria, molds, fungi, protozoans, and viruses. 


Why Work With a Professional Water Remediation Team?

Contamination can occur at any time, both during the flooding incident and afterward. That’s why—for the sake of your employees’ and customers’ health—you should work with a professional water restoration company after a flood


Though a water restoration company will do everything possible to restore your building to its pre-flood condition, its primary goal will likely be to free your building of any remaining contaminants. Don’t attempt to clean up post-flood damage on your own; instead, turn to a professional restoration team for help.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Rx for Hardwood Floors

10/17/2018 (Permalink)

Cleaning Rx for Hardwood Floors SERVPRO of Bear / New Castle's technicians have extensive cleaning and restoration training and can make your property look its best

A Quick Guide to First Aid for Your Hardwood Floors

Special problems need special solutions—and that’s particularly true of wood flooring. When accidents happen, first aid is essential. Here are some tips from the American Hardwood Information Center that will help you maintain hardwood floors.

Food Spills

If caked or dried, use a sharpened knife blade and, working from the outer edge toward the center, scrape up the spill (while taking care not to scratch the wood surface). Rub the damaged spot first with a slightly dampened cloth, then with a dry one. If your floor has a waxed surface, re-wax and buff the area you’ve repaired.

Other Flaws

Crayon marks usually come off when rubbed with a soft cloth dipped in a mild dishwashing detergent. Removing chewing gum and candle wax, on the other hand, is more challenging. Apply a wood-floor cleaning product and let it permeate the spill to loosen, then scrape off the blemish with a plastic spatula or sharpened knife edge. You can also apply ice until the spill gets brittle, then remove in the manner described above.

Oil and Grease

On a surface-finished (urethane) floor, apply mineral spirits or TSP (tri-sodium phosphate) and wipe with a clean cloth. If your floor has a penetrating finish, applying TSP or a high-lye-content soap should do the trick.

Serious Stains

If your floor is marred by an ink spill or the remnants of a pet accident, clean the spot with No. 2 steel wool and mineral spirits or a cleaning product created for wood. Then cleanse with household vinegar and let it stand a few minutes. Depending on your floor’s finish, either re-wax and buff or apply two coats of urethane.

Stubborn Stains

Mix an ounce of oxalic acid with a quart of water, apply the solution to the stain and let stand for one hour. (Be sure to wear rubber gloves; oxalic acid is toxic.) Finally, wipe the damaged area with a dampened sponge. When dry, the next step is to refinish

Water Damaged Hardwood Floors

Cupping occurs when water is absorbed from the sides and bottom of the wood. This normally happens when water pools underneath the wood during a water loss. The edges will slightly raise or “cup.” Cupping can often be sanded out. SERVPRO of Bear/New Castle utilizes advanced drying equipment and techniques to extract water and moisture from water damaged hardwood floors and restores them to their original state. 

If your hardwood floors have been affected by water damage, call SERVPRO of Bear/New Castle - (302) 392-6000

When Pipes Cause Water Damage In New Castle County

10/17/2018 (Permalink)

Water Damage When Pipes Cause Water Damage In New Castle County Have Water or Flood Damage? Call SERVPRO of Bear/New Castle Today – (302) 392-6000

If you’ve ever experienced water damage from a burst pipe in your home, you probably understand how stressful it can be, not to mention how expensive. Damaged items must be replaced, insurance claims must be submitted, and your life is on hold until everything is resolved. In addition, mold and mildew may compound the problem if not treated immediately. Fortunately, the professional water damage experts at SERVPRO of Bear/New Castle are available 24/7 to help you. 


Leaky Pipes

Pay close attention to leaky pipes and other plumbing problems that may create a constant source of moisture in your home. If you find a leaky pipe, get it repaired immediately. But don’t try to evaluate or diagnose the moisture problem yourself. Leave that to the professionals.


Preventing Structural Damage

When it comes to water damage, never procrastinate. It can easily lead to structural damage, and structural damage will only get worse if ignored. That’s why you should have a qualified contractor accurately assess the situation.


Mold Hazards

Mold is often considered the worst type of property damage.  The presence of mildew or mold damage can result in serious health problems for anyone residing in the home. The cellulose used to manufacture drywall is a favorite location for mold spores to proliferate. You should look for mold and mildew on a regular basis in areas that are typically damp, such as laundry rooms and basements. If you detect a water moisture problem, a mold inspection should be completed immediately.


Additional Considerations

Attempting to deal with water damage from a burst pipe without professional assistance is unwise. Few homeowners have the skills to repair such damage on their own. If you attempt to do so, you may inadvertently make the problem worse, leading to expensive repairs. It is best to hire a water remediation company experienced in a broad range of moisture problems, as they can provide services such as mold remediationcarpet cleaning and upholstery cleaning, and water removal. An experienced company will provide a complete evaluation of the water damage, including a monetary estimate for the necessary repairs. Before hiring a water damage restoration company, ask if the company’s technicians are certified in water damage restoration. Your home is your major investment; addressing water and moisture problems in a timely manner should be your top priority. 

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

How Water Damage Affects Your Home

10/16/2018 (Permalink)

Water Damage How Water Damage Affects Your Home Have A Water Damage Emergency? Call SERVPRO of Bear/New Castle (302) 392-6000

Flooding, plumbing leaks, and water damage can happen at any time. Internal and external forces can harm valuable items, carpets, furnishings and structural components. Even in a well-maintained building, pipes can break, toilets can overflow, and water can seep behind walls and under floors. Waterlines for refrigerators often create concealed leaks that go unnoticed until mold and mildew have accumulated behind the appliance. The same is true for washing machine hoses that have cracked or become clogged. Water damage can also occur after a violent storm, a flood, or several days of steady rain. Basements and lower levels are especially prone to this type of damage.



Water Damage Statistics

Any type of leak can cause property damage and create safety and health concerns. It's easy to think that water damage or storm damage won't happen to you, but statistics say otherwise. Water damage is among the most common causes of property insurance claims. One in every 55 homes will have a water-related property damage claim this year. While you cannot stop a storm, you can follow these steps to prevent water damage.


Kitchens and Bathrooms

Kitchens and bathrooms are susceptible to water damage due to the amount of plumbing in these areas. Fix leaking or dripping pipes promptly, and be aware of elevated humidity levels that could indicate an underlying plumbing problem. Maintain caulk around showers and bathtubs. Water that passes through gaps can penetrate walls and subfloors. If this sealant has cracked or separated, have it repaired. You can probably complete that task yourself.


Appliances

Inspect waterlines for appliances at least once per year. If hoses are brittle, cracked or crimped, replace them before they fail. Turn off the water supply for all appliances before traveling out of town. Pay special attention to hoses for washing machines, refrigerators, and ice makers. Since washing machines have inlet hoses and drains, they are especially prone to leaks.


Protecting Pipes

Protect plumbing from freezing by insulating pipes that travel along exterior walls or through unheated crawlspaces. On cold nights, open cupboard doors, and let faucets drip. Before winter, drain all watering hoses, and turn off valves for exterior faucets. If a pipe does freeze, don't thaw it too quickly. That's how pipes burst. To protect your plumbing, never set the thermostat below 55 degrees. If an emergency does occur, follow these steps.

•Turn off the water supply immediately. Call your utility company if necessary.

• Use mops and towels to remove as much water as possible.

• Turn on fans, dehumidifiers, or air conditioners to remove excess moisture.

• Use wood blocks or tinfoil to elevate furniture from wet surfaces.

• Remove area rugs, table lamps, and colored items to prevent staining and to help dry the underlying surface.

• Place wet sofa cushions and upholstered items on end for faster drying.

• Never use ceiling lights, TVs, or appliances in waterlogged areas.

• Remove books, magazines, and items that may bleed or stain.

• Stay out of areas where ceilings are sagging.


By taking preventive measures, you can minimize the likelihood of water damage affecting your home. If you do experience water damage at your home or business, respond quickly, and call a professional to handle the situation.

Why Choose SERVPRO of Bear/New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Maintaining Your Water Heater Could Prevent A Water Damage

10/16/2018 (Permalink)

Water Damage Maintaining Your Water Heater Could Prevent A Water Damage If a leaking water heater causes water damage in your home, Call SERVPRO of Bear/New Castle (302) 392-6000

Maintaining your home’s water heater can extend its life and help it work efficiently. One way to ensure it runs at peak performance is to flush it out. This process cleans away sediment that collects inside the water tank and can be performed in a few simple steps. 


Cut the Power

It is vital to your safety that you turn off the power to your water tank before performing the flush. Turn off the circuits to the room where you have your heater, or snuff out the pilot light. While the tank cools, you can collect a few tools you will need to complete the flush, including rubber gloves, a garden hose, and a screwdriver. 


Connect the Hose 

Locate the drain valve on your water heater and connect one end of the hose there. Remember to wear the gloves. Set the other end of the hose into a large bucket or drainage ditch outside to collect the excess water and sediment. Once the hose is secure, turn the valve back on and allow the water to drain. 


Perform the Flush Several Times

Once the water drains for a minute, go to the kitchen and run the hot water faucet for a few moments to help the tank empty. Then you can close the water supply valve again until the draining stops. You can perform the water heater flush several times. Remember to close valves on the heater before you turn the water supply back on, then run the faucet until it stops spitting air and runs smoothly before you restore the main power to the heater. 

Maintaining your home’s water heater can boost its efficiency. Flushing your unit is one of the best ways to keep it operating for years of worry-free performance.

If something should go wrong and you still hear crackling or popping when you run your heater, call a water cleanup and restoration company to flush your tank professionally. If the sediment buildup is considerable, you may not be able to clear it on your own. 

Why SERVPRO of Bear/New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

- 24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Can I Just Wait for Mold to Die?

10/16/2018 (Permalink)

Mold Remediation Can I Just Wait for Mold to Die? If You See Signs of Mold, Call SERVPRO of Bear/New Castle Today – (302) 392-6000

Because mold is a living organism like any other, you may hope that mold will eventually die off on its own and leave you with a clean, mold-free home. But mold, particularly black mold, is far more dangerous than you think. If you want to rid your home of mold, you need to understand why the waiting game is one you’ll always lose.


Mold Is Everywhere

Just because you can’t see mold doesn’t mean it’s not there. Even if you don’t have mold growing on a single surface in your home, the air is still riddled with spores just looking for the right conditions to take root. It’s also likely that if you had a mold problem once, you’ll have it again. Even if your home is dry, you’ll still find mold popping up in places like:

  • Dark, damp corners in bathrooms, storage rooms, and basements
  • Drywall and the interiors of walls
  • Underneath linoleum and vinyl flooring
  • In wooden flooring, door frames, and window frames
  • In your furniture and curtains
  • In and behind wallpaper



Even if it’s not prominent, you may still have mold hidden somewhere within your home. Watch for signs of black mold, including creeping, fuzzy growths.


You Won’t Fix Your Problem if You Don’t Address the Source

Mold cleanup isn’t enough if you don’t address that you likely have a moisture problem. Moisture is the root of all issues with black mold, whether it’s from flooding, an overly humid environment, or leaky roofs, windows, and appliances. Hiring a mold remediation specialist can help you pinpoint the source of your moisture issue, take steps to eliminate it, and fully dry out your house. A specialist can also help remove the threat of another mold outbreak in your home.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

How to Deal with a Toilet Overflow

10/15/2018 (Permalink)

Water Damage How to Deal with a Toilet Overflow Sewage Backup or Toilet Overflow? Call Us Today – (302) 392-6000

How to Deal with a Toilet Overflow

At one time or another, you’ve probably had to deal with a toilet overflow. Sometimes it’s due to a simple clog that’s easy to fix. Other times it can be much more overwhelming. If sewer damage is involved, the impact can be devastating. 


What Happens

When there is sewer damage, whether it’s a broken pipe or a clog, the wastewater has to go somewhere. If it can’t be drained, it can back up into your residence. This is why you usually end up with a flooded toilet when your sewer has been compromised.


Extra Measures

When the overflow begins, here’s how you can help prevent further backflow and the buildup of contaminated water:

  • Don’t flush toilets
  • Keep running water off
  • Turn off water to the building


What To Do

The wastewater that overflows into your home due to sewage damage is full of dangerous contaminants and toxins. Unless you have the proper gear and equipment, you don’t want to be inside the flood or clean it up on your own. Call your sewage company immediately, and then call SERVPRO of Bear/New Castle.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Water Damage Caused by a Storm in Delaware

10/10/2018 (Permalink)

Storm Damage Water Damage Caused by a Storm in Delaware We have the storm damage restoration experience and specialized equipment to restore your Delaware home or business back to pre-storm condition.

Flooding in your home can occur for a few reasons. Heavy rains, such as from a hurricane or another severe or torrential storm, typically cause flooding. Flooding may also occur due to a major plumbing issue. No matter the cause, water needs to be removed quickly so that the significant task of flood damage repair can begin. It’s important to find the right company to do the job. Here’s what to consider.  

The Type of Services Available

When water enters your home, it can impact almost every surface. Drywall and wood features can become warped and may even rot or decompose. Fabrics and upholstery may become stained and moldy. Electrical work may go on the fritz. These are just a few of the many issues, and all will need to be remedied before the repair work is completed. Some items may be salvaged, but others will need to be fixed or replaced. The best results will be from a company that focuses on restoring your property to its former condition in a timely manner. The company may need to offer water remediation services if water is still in the home, and advanced equipment should be used to ensure thorough results. It’s also important that the company takes a full approach to repair work, including working with your insurance company to file a claim.

A Certified Company

While there may be several companies in your local area that offer flood damage cleanup services, you don’t want to trust just any company with this important project. Instead, you want to work with a certified company that has a great reputation. Look for a company that is affiliated with or certified by the Institute of Inspection Cleaning and Restoration Certification, or IICRC. The certification to look for is the Cleantrust certification. In addition, while you should act quickly to schedule service with a flood damage cleanup company, you should also spend a few minutes reading consumer reviews to determine if the company is known for providing fast, quality work.

An Immediate Response with Focused Effort

When you contact a professional flood cleanup company for assistance, you should inquire about availability. The company ideally will offer around-the-clock service if you are dealing with a flooding issue in your home. You typically only have a number of hours to dry out the home before the potential risk for mold growth increases, so a timely response is imperative. In addition, ask about the steps the company will take to follow through on the work, the finished results you should expect, and the anticipated time frame. Flood damage cleanup can be significant, and the process may be lengthy. However, the company should be focused on working on your home until the work is completed.

At the first sign of a flood in your home, begin searching for a reputable company. When you focus on these factors, you can expect superior results.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Water Damage Emergency Tips

10/3/2018 (Permalink)

Water Damage Water Damage Emergency Tips Have Water or Flood Damage? Call SERVPRO of Bear/New Castle – (302) 392-6000

After any water damage situation, your primary focus should be safety first. Electrical and "slip and fall" hazards are prevalent concerns. You may also get hurt lifting objects, as wet materials can be very heavy. Do only activities that are safe to perform, and evacuate if necessary.

What to Do After Water Damage

  • Call SERVPRO of Bear/New Castle at (302) 392-6000.
  • Turn off circuit breakers for wet areas when access to the panel is safe from electrical shock.
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in the summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT to Do After Water Damage

  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't turn on your television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Water Damage Repair and Restoration

When your home has water damage from flooding or leaks, you need a company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Bear/New Castle uses advanced water damage inspection and extraction equipment to help find the moisture and remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow the tips to protect yourself and your property.

ALSO SEE -   Fire Tips   |  Biohazard Tips   |  Mold Tips

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

What to Keep and What to Discard After a Sewage Backup: Personal Belongings

10/3/2018 (Permalink)

Biohazard What to Keep and What to Discard After a Sewage Backup: Personal Belongings Sewage backup should be considered an emergency and dealt with as quickly as possible. Call SERVPRO of Bear/New Castle (302) 392-6000

Making a Decision on Your Personal Belongings

In addition to salvaging building materials, you probably want to salvage as many of your personal belongings as possible. We understand that it’s tough to decide what to keep and what to discard following a sewage backup, especially if some of your items are irreplaceable or have great sentimental value.

Indoor Furnishings & Other Belongings

Upholstered furniture may be impossible to salvage if it has been badly soaked in gray or black water, as fabrics will absorb a dangerous amount of sewage water and bacteria.

Hardwood furniture can be salvaged if dried and decontaminated thoroughly within 24 to 48 hours and no mold growth is found.

Laminate furniture should be discarded if the laminate has become delaminated, as this will allow contaminated water to penetrate into the pressed wood layer.

Furniture made of particle board or pressed wafer board should be discarded as they are very likely to absorb sewage water and bacteria.

Appliances and electrical devices must be carefully examined, preferably by an electrician. Discard all circuit breakers and fuses that have been submerged. If dark water has penetrated into your appliances, do not use them until they are determined to be clean and safe.

Window drapes can mostly be dried and restored using different techniques depending on the type of fabric. We recommend sending them to a professional dry cleaning facility. These facilities will have the techniques to remove odors as well.

Toys and play equipment must be discarded. Discard all stuffed toys. Even if you think you can completely clean and disinfect these items, keep in mind that they may badly affect your child's safety. Discard any item a toddler or baby might put in his mouth.

Fabrics, clothes, and linens are very hard to clean and salvage. You may want to consider sending damaged fabrics and textiles to a professional dry cleaning facility.

Food and Kitchenware

Discard all foods and medicines, including garden produce, that have come in contact with contaminated waters. Only foods sealed in airtight metal cans that are not bulging or damaged and have been properly sanitized can be saved.

Clean and sanitize dishes, cooking utensils, and food preparation areas before using them.

Discard items that are nearly impossible to safely clean, such as wooden cutting boards, plastic utensils, baby bottle nipples, and pacifiers, since it's nearly impossible to clean them safely.

Related Article: What to Keep and What to Discard after a Sewage Backup: Building Materials 

Hire SERVPRO Professionals

Hiring a professional cleanup and decontamination company like SERVPRO of Bear/New Castle will increase the chances of salvage. The knowledge, experience, and special equipment of a professional company will allow a thorough dry out, which will prevent additional bacterial growth and allow an efficient decontamination and disinfection of affected areas.

CallSERVPRO of Bear/New Castle, DEat(302) 392-6000for all your sewage cleanup,water damage,fire damageandmold remediationneeds!

What to Keep and What to Discard after a Sewage Backup: Building Materials

10/3/2018 (Permalink)

Biohazard What to Keep and What to Discard after a Sewage Backup: Building Materials Sewage Backup or Toilet Overflow? Call SERVPRO of Bear/New Castle – (302) 392-6000

Making a Decision on Your Building Materials

In the aftermath of a sewage backup, you probably want to salvage as much as possible. However, unlike in cases of damage caused by clear water—where the main concern is moldsewage backup damage has a much higher level of risk. With sewage backup, you have to contend with bacterial contamination. Learn more about the risks and hazards.

Building Materials

The first step towards a successful and safe recovery is to make educated decisions as you try to determine what to keep and what to discard. The general rule is: Anything you cannot thoroughly wash and disinfect should be thrown away. We recommend consulting a restoration professional like SERVPRO of Bear/New Castle to help determine which materials can be kept and which must be discarded.

Insulation will absorb and hold the contaminated water and will present health threats. It must be removed to prevent mold and decay.

Wooden wall studs and sills will be covered by new wallboard and painted, and they will be removed from direct human contact. Therefore, they probably won't need to be replaced. Make sure studs and sills are thoroughly cleaned, disinfected, and allowed to dry properly.

Rugs, carpet, upholstery, and padding cannot be salvaged. These porous materials must be discarded as they will hold contamination and bacteria. In rare cases, rugs and carpets can be salvaged if you can remove and wash them in hot water.

Flooring such as linoleum, ceramic tile, and vinyl can be salvaged if dried, cleaned, and disinfected quickly. These types of flooring must be removed if you have wood subflooring, because you must allow the wood to dry thoroughly (this may take several weeks). Discard this type of flooring if you detect signs of mold.

Nonporous, hard surfaces such as plastic or metal surfaces can be kept, but they must be cleaned and decontaminated properly.

Related Article: What to Keep and What to Discard after a Sewage Backup: Personal Belongings

Hire SERVPRO Professionals

Hiring a professional cleanup and decontamination company like SERVPRO of Bear/New Castle will increase the chances of salvage. The knowledge, experience, and special equipment of a professional company will allow a thorough dry-out, which will prevent additional bacterial growth and allow an efficient decontamination and disinfection of affected areas.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

- 24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

How Does Mold Containment Prevent Cross Contamination in a Commercial Property?

10/2/2018 (Permalink)

Commercial How Does Mold Containment Prevent Cross Contamination in a Commercial Property? If you suspect your property has a mold problem, call SERVPRO of Bear / New at (302) 392-6000

If you are dealing with mold contamination in a commercial property, a mold cleanup service may recommend containment. Containment can help prevent cross-contamination, such as the spread of mold to a new environment or the reintroduction of mold spores back into a structure that has been treated for mold. 

Containment Procedures During Mold Remediation Services



Turn off HVAC Systems and Fans

Adequate ventilation plays an important part in promoting drying after water damage and can prevent mold from developing. Once mold is present, however, you should turn off systems that circulate air from the contaminated portions of a structure to unaffected areas. If spores spread and find other moist surfaces conducive to growth, the mold problem in your commercial property may get worse. 



Seal Off Affected Areas

If a mold cleanup service discovers anywhere from 10 to 100 square feet of contamination in your property, they may recommend limited containment. This involves using a single layer of polyethylene sheeting to enclose the affected area as well as a slit entry and exterior flap. It is also important to seal off air supplies as well as vents, doors, and pipe chases.

Build Negative Air Chambers to Create Negative Air Pressure

If more than 100 square feet of your property is contaminated or mold growth is extensive, cleanup specialists may create an airtight containment area. This involves plastic barriers and double layers of polyethylene. It may also require a decontamination chamber.

Conduct a General Cleanup
Throwing out porous objects, such as baseboards, drywall, and insulation, can be an effective isolation procedure during mold cleanup. While this process is not always categorized as control, it does help stop the spread of fungus.

Sometimes specialized air filters can be used to help isolate the mold problem. HEPA filters, for example, are fine filters that can catch spores and other particles. Regular filters might not be able to stop the spread of fungus, which is why it is so important to use expert-recommended products when trying to stop the spread of mold.

Commercial Mold Remediation

Understanding the containment procedures used to stop mold spores during mold cleanup may make you more comfortable with the commercial remediation process. You can learn more about the steps used to stop mold contamination before hiring a cleanup team.

The experts at SERVPRO of Bear/New Castle can provide more insight into mold remediation for your home or business. Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaningwater damagefire damage, and mold remediation needs! 

Hurricane Florence Cleanup and Restoration

9/12/2018 (Permalink)

Storm Damage Hurricane Florence Cleanup and Restoration Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bear / New Castle provides emergency service.

Here to Help and Ready to Respond

Hurricane Florence is likely to cause flooding and wind destruction, and SERVPRO of Bear/New Castle is already in place and ready to respond. In addition to the local Franchises that are located in the areas likely to be affected, SERVPRO has a national network of over 1,700 Franchises across the country and designated Disaster Recovery Teams ready to mobilize if more resources are needed.

Overview

Hurricane Florence is expected to make landfall as a major category 4 hurricane with catastrophic impact to the Carolinas and Virginia. There is also a high risk of inland flooding in NC, SC and VA due to Hurricane Florence slowly moving through the weekend. Over 3 feet of rain is possible in some locations.  

Residential and Commercial Restoration and Cleaning Services

As a trusted leader in the restoration industry, SERVPRO of Bear/New Castle has highly trained technicians that are dedicated to responding faster to any size disaster. We provide 24-hour emergency service and have the training and expertise to handle your restoration and cleaning needs.

Have Storm or Flood Damage?
Call Us Today – (302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

- 24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Lower Your Fire Cleanup Costs After A Fire

9/5/2018 (Permalink)

Fire Damage Lower Your Fire Cleanup Costs After A Fire Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Fire damage is terrible as it is. Don’t make things worse by spending more money than necessary to restore your fire-damaged home. Many times you can save money and keep property damage to a minimum through emergency mitigation services.

Saving Fire Damaged Possessions

Fire damaged property that may look like it needs to be replaced may actually be recoverable. A fire restoration company can save many an heirloom. But act quickly. Prompt fire cleanup and restoration is important because the items found in your home—furniture, carpets, walls, drapes, and even ceilings—can absorb smoke. If too much time elapses between the fire damage and fire cleanup, the effects of smoke damage can last for months.

Time Can Cost You Many Possessions

The more time between the fire and restoration, the more costs you incur and the fewer items you can restore. Depending on the extent of the fire damage, you may be able to save clothing, leather, books, photographs, kitchen items, furniture, and more.

Restored To Pre-Loss Condition

SERVPRO of Bear/New Castle cleans and deodorizes restorable items, sometimes to preloss condition. So don’t throw anything out until you’re certain it must be replaced. Save your property and save money. That’s a win/win!

Call SERVPRO of Bear/New Castle to learn more. We’re the fire restoration and cleanup company that has saved property and saved money for thousands of owners of fire-damaged homes.

Why Choose SERVPRO of Bear/New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

- 24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

6 Fire Damage Restoration Tips

8/30/2018 (Permalink)

Fire Damage 6 Fire Damage Restoration Tips SERVPRO of Bear / New Castle specializes in fire and water damage restoration.

To DIY or Not to DIY, That is the Question

Fire damage restoration is tough work. People call SERVPRO of Bear/New Castle frequently to ask for advice on how to clean up after a fire. In this article, we’re sharing seven of the best tips we give people who ask about fire damage restoration.

Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring a certified cleaning and restoration specialist.

Remove Smoke Damage

With any fire you’ll have a degree of smoke damage to your walls, wallpaper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

Limit Activity and Other Simple Fire Damage Restoration Steps

Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean, know the best cleaning method for that particular cleaning job (for example, you can clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

Get Rid of Mold and Mildew

Firefighters are great. They save many lives and many homes. But they do introduce mold and mildew into houses when they must use water to extinguish a fire. SERVPRO of Bear/New Castle highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he has thoroughly cleaned up all the areas affected by mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

Replace Carpets. Clean and Dry Your Floors.

Your floors and carpets end up absorbing the worst of the damage from the water used to put out a fire. In almost every case, SERVPRO of Bear/New Castle recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

Avoid Smearing Soot Into Clothing

Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into your clothing or just throw the smoky clothes into the wash. Oftentimes dry cleaning is the best bet; look for a dry cleaner that has experience with post-fire laundry. Removing smoke odor is another issue, which we’ve covered it in another blog post.

Scrub, Soak, and Clean Dishes

You should thoroughly clean your dishes after a fire, because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes, and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out—especially rubber or wooden dishes that absorb smoke.

Why Choose SERVPRO of Bear / New Castle?

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service24/7 Sewage Damage & Sewage Removal Service24/7 Mold Remediation Service24/7 Bio-hazard Cleanup24/7 Suicide & Crime Cleanup24/7 Board-up and Roof Tarping

What to Expect During the Fire Cleanup Process

8/30/2018 (Permalink)

Fire Damage What to Expect During the Fire Cleanup Process The restoration process begins when you call SERVPRO of Bear/New Castle

Every fire damage event is a little different and requires a unique solution, but the general process stays the same.

If your home has recently sustained smoke damage or soot damage, it’s important to call fire restoration experts. Unless you have professional tools and expertise at your disposal, it can be nearly impossible to effectively get rid of the damage and odor on your own. Wondering what happens during the typical smoke cleaning process? Here’s what you can expect.

Thorough Inspection

Before cleanup and restoration begins, professional fire restoration experts will first thoroughly inspect the damage and make an assessment. Then they create a plan of action. 

Board-Up Services

 
Fire damage frequently breaks or damages windows, doors, walls, and roofs. When these crucial exterior elements are damaged, they expose the interior of the home to the elements. During the professional smoke restoration process, board-up services are provided as needed to maintain security and prevent further damage. 


Water Removal 

If the fire in your home was put out with water, your home probably still has residual moisture. Fire restoration services remove excess water and dry the area with professional-grade air movers and dehumidifiers to minimize water damage. 


Smoke Removal

Smoke damage can be stubborn and pervasive. Fortunately, fire restoration professionals have specialized equipment that can remove soot and smoke from various surfaces in the home. 


Cleaning

Once water and smoke have been removed, professional cleaning services can be performed. During this process, indoor structures and belongings are cleaned with various techniques and products. Even odors are removed with the help of industrial fogging equipment and air scrubbers. 


Restoration

The final step to restoring smoke and fire damage is restoring all areas that need it. As part of the restoration process, new carpet may be installed and drywall may be replaced. 

As you can see, it would be practically impossible for a homeowner to do all these steps alone. If you’re feeling overwhelmed by smoke damage in your home, take some of the burden off your shoulders by letting the professional fire restoration experts at SERVPRO of Bear/New Castle repair the damage. Learn more about our fire restoration process.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaningwater damagefire damage, and mold remediation needs! 

What to Expect After a Fire in Your Bear Home

8/30/2018 (Permalink)

Fire Damage What to Expect After a Fire in Your Bear Home SERVPRO of Bear / New Castle specializes in fire and water damage restoration

Apart from the threat of physical harm, fire accidents also damage your property. Smoke and soot are the major culprits when it comes to property damage. So, what happens when you experience fire damage—do you buy a new home, or do you move out? These alternatives are costly and unnecessary. A professional fire damage restoration company can make your home as good as new.

What Happens After a Fire Accident?

A lot of smoke and soot is produced from the items in your house that burn up. As smoke and soot linger in the air, they are deposited on various surfaces in your home. Walls, carpets, appliances, and ceilings begin to yellow and absorb odor. With prolonged exposure to these elements, it becomes harder to remove them.

Handling the aftermath of fire damage might seem a simple task to you, but it is a lot more involved than you think. Hiring a professional will help ensure quick and efficient restoration.

What Does Fire Damage Restoration Involve?

The focus of a fire damage restoration company is to take your home back to its original state. They take a series of steps guaranteed to leave your home free from any smoke damage or soot. Here are the steps:

Post-damage Inspection

The specialist inspects the structure to determine the extent of damage. Your premises are checked for smoke damage and any structural damage. The aim of inspection is to understand the extent of the damage and determine the proper cleaning method.

Protection of Unaffected Areas

There may be items in your home that were not touched by the fire. The specialist separates the items that can be salvaged and covers them to prevent further losses.

The Restoration Process

It’s up to the specialist to determine the type of restoration to use in your home. The specialist then removes any damaged materials and debris that resulted from the fire. After removal, extensively damaged structural elements are replaced.

During the fire incident, firefighters use a lot of water to put out the fire. The specialist performs water extraction to remove any excess moisture. Afterwards, the specialist removes soot and ash and performs any remaining, necessary steps for successful restoration. The process culminates in a new paint job.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

- 24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

SERVPRO of Bear/New Castle: Fire Damage Cleanup

8/30/2018 (Permalink)

Fire Damage SERVPRO of Bear/New Castle: Fire Damage Cleanup You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis

The Details of Fire Damage and Smoke Damage Cleanup 

Unlike the flames of a house fire, the smoke that is produced is almost impossible to contain. It can pollute areas of your home that were never burned, and its odor can linger for years if not properly remediated. Smoke can contain pollutants, toxic chemicals that can cause serious illness and even death. While the cleanup after fire damage may appear to be a simple process, the average homeowner will simply not be prepared for what this task entails. 

About Smoke and Fire Damage


The nature of smoke will differ depending on the material that produces it. For example, when wood is combusted, the type of smoke it produces is different from plastics that have been combusted. Each type of smoke leaves its own kind of residue, and the different types of residue may react differently to cleaning chemicals. Anyone cleaning up smoke and fire damage should know which chemicals to use, or they risk worsening the property damage. The wrong chemicals can seal the smell into carpets, walls, and ceilings instead of deodorizing the home. This kind of damage often occurs when homeowners attempt to clean up their fire-damaged home on their own. The damaged items will not be restorable; they will need to be discarded and replaced. 

Benefits of Professional Smoke and Fire Damage Cleanup

Correct Equipment

Equipment like ozone generators can be used to get rid of the smoke odor in your fire-damaged home, and restoration professionals will have access to these machines along with the expertise to use them safely. Note that ozone gas can be dangerous if it is used incorrectly.

Effective Soot Removal Methods

Soot is one of the byproducts of smoke. It is oil based and can be a magnet for dirt when it gets into carpets, curtains, and upholstered furniture. One of the most important first steps when cleaning up smoke damage is to remove the soot, which can be difficult. Special methods and tools are needed to avoid grinding it even further into the fabric. Use of a standard household vacuum cleaner may make the problem worse. A professional restoration company will have the equipment and training to perform effective soot removal and to restore your belongings to their preloss condition. 

Safety Gear

Restoration professionals are aware of the risks associated with smoke. They have protective clothing and equipment to protect them from toxic residue that may include carcinogens like benzene and formaldehyde. 

Cleaning up smoke and fire damage is not something you should try to handle yourself. While you may be able rent some of the tools needed, they will be very different from those used by professionals. In addition, you might not follow all the necessary steps for smoke damage restoration to be performed successfully. To learn more about restoration after a fire or get recommendations on a restoration company to use, your insurance agent can help. 

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

- 24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

What's the Best Way to Get a Quote for Commercial Fire Restoration?

8/17/2018 (Permalink)

Fire Damage What's the Best Way to Get a Quote for Commercial Fire Restoration? SERVPRO of Bear/New Castle has the knowledge and the specialized equipment to get your property back to pre-fire condition.

When a fire damages your commercial building, you want to know how much the repairs will cost. This type of estimate relies on a variety of factors, including:

  • Who does the repairs
  • How long the fire burned
  • What fueled the fire
  • How long the restoration takes

Although so many elements affect the price, you may be able to get a quote if you work with the right people.



Work with Your Insurance Provider

Chances are that some of the fire damage restoration will be covered by your insurance policy. While you probably have some idea of what your coverage is, you may not know exactly how much the policy pays for. You can call your insurance provider to find out what parts of the fire cleanup are fully or partially covered. For example, your insurance may help pay for the cleanup, structure repairs, belonging restoration and/or replacement, or building restoration.

Working with your insurance provider will also help you find professionals in your network. Some providers may only want you to work with licensed contractors to do the repairs. Learning about these requirements will make filing your claim easier.



Get Professional Help



If you want to know how much you’ll have to pay after a commercial fire, you need to work with a team of certified fire restoration specialist. SERVPRO of Bear/New Castle’s professionals have the training, experience, and equipment to handle large commercial fire damage emergencies.  After carefully inspecting and testing adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage, SERVPRO of Bear/New Castle will provide you with a detailed scope of work as well as the estimate cost of these recommended services. If you work with a novice or try to make the repairs yourself, you may not follow fire codes, which can cost you more in the long run. In addition, professionals often get better prices on building materials and get the job done faster.

Many repairs need to be made after a fire, and you may want to get an estimate before committing to a specific fire restoration team. Learn more about the professional team at SERVPRO of Bear/New Castle.

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialist are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

How to Get Rid of Nicotine Stains on Walls

8/8/2018 (Permalink)

Cleaning How to Get Rid of Nicotine Stains on Walls We strive to restore your ceilings and walls without the need to repaint or refinish and to help the entire property smell fresh.

The Nicotine in Tobacco That Stains Skin and Teeth Will Also Stain Your Walls

Homes inhabited by smokers may have brown or yellow stains or streaks on the walls from years of cigarette smoke. While heavy nicotine staining may require priming and repainting the walls or applying new wallpaper, less-porous materials such as wood paneling often come clean with a good scrub. Cleansers that cut grease help cut through nicotine stains as well.

What You’ll Need

  • 2 microfiber or chamois cloths
  • Vacuum cleaner with upholstery brush
  • 1-gallon bucket
  • Dishwashing liquid
  • Baking soda
  • Sponge
  • White vinegar
  • Lemon juice
  • Ammonia

How to Clean Your Walls

  1. Dust the walls by wiping with a microfiber            cloth or damp chamois cloth. Alternatively,          you can vacuum them with a hose and                upholstery brush attachment to get into                corners and crevices.

  2. Mix 1 gallon of hot water, 3 tablespoons of            dish soap, and 1/2 cup baking soda.

  3. Use a sponge to clean the walls with the              homemade cleaning solution.

  4. Dry each section with a microfiber or                    chamois cloth immediately after washing to         prevent the wall from absorbing too much           water.

  5. Mix 1 cup of undiluted white vinegar,                    ammonia, or lemon juice into a bowl. If                using vinegar or ammonia, open the                    windows or turn on a fan.

  6. Using a sponge with the homemade solution,        gently scrub the walls in a circular motion.

  7. Rinse the sponge in clean water, wring it out,        and wipe the walls down. Dry them with a            microfiber or chamois cloth.

  8. Once you finish cleaning overly stained walls,        use a primer that covers stains and paint              over the primer once it is dry.

Ceilings and Walls

Cleaning your ceilings and walls should be part of the regular cleaning maintenance for your home or business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, SERVPRO of Bear/New Castle can help.

Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property. Learn more about air duct and HVAC cleaning.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your nicotine cleaning, odor removalwater damagefire damage, and mold remediation needs! 

Common Causes of Oven Fires

8/8/2018 (Permalink)

Fire Damage Common Causes of Oven Fires SERVPRO of Bear / New Castle is dedicated to responding immediately to your Bear fire damage emergency.

Most Fires Start in the Kitchen

Household fires can be absolutely devastating, particularly if they aren’t contained or dealt with swiftly. The most common place for a blaze to begin is in the kitchen. Your stove and oven are two big potential fire sources, because they generate heat with gas or electricity.

Here are contributing factors that can trigger a kitchen fire.

Technical Malfunctions

Ovens can malfunction and start a fire, especially if they are old, poorly maintained, or damaged in some way.

Electric ovens have heating elements that can spark a blaze. Turn off your electric oven if you see sparks or if it is not working properly.

Gas ovens may develop leaks that can lead to explosions. Immediately call the utility company if you smell gas; the odor indicate a leak around your oven or stove.

Cleanliness

Oven fires often happen because of a buildup of grease and other cooking byproducts if you do not clean your oven regularly or thoroughly. Even dust can trigger an oven blaze if it gets thick enough.  Clean your oven regularly, especially if you spill something or food boils over inside of it, and use only appropriate cleaning products.

Forgetfulness

Never leave something to bake in the oven without monitoring it regularly. Many fires happen when someone turns on the appliance, leaves something to cook and leaves the room, or even the house, for an extended period. Turn off the oven if you cannot keep an eye on the item while it is baking, and finish cooking it later.

Improper Use

Ovens are meant to cook food, and using them for other purposes can lead to fires. Never use an oven as a way to heat your home if your furnace is not working, and never dry combustible materials inside it. Do not use it to store flammable items when you are not cooking, and remove other stored items, such as pots, pans, and bakeware, when using the oven. Bake only with pans and other cookware approved for use in an oven.

What You Should Do if You Notice Flames

  • Never open the oven door if you see a fire inside. Otherwise, the flames could burn you, ignite your clothing, or spread outside of the appliance.
  • Turn off the heat and see if the fire dies out on its own.
  • Use a fire extinguisher if the flames spread outside of the oven through the top, sides, or bottom.
  • Get out of the house and call the fire department if you do not have an extinguisher or cannot put out the spreading fire yourself.
  • Always have a repair person evaluate your oven after a fire, as the oven will likely need repairs or replacement.

SERVPRO of Bear/New Castle specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment needed to quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

CallSERVPRO of Bear/New Castle, DEat(302) 392-6000for all yourwater damage,fire damage, sewage cleanup andmold remediationneeds!

The Surprising Danger In a Flood or Sewage Backup

8/7/2018 (Permalink)

Biohazard The Surprising Danger In a Flood or Sewage Backup Water from flooding or sewer system backups should be considered very dangerous.

Know What You Are Messing With!

When your property experiences a flood or sewage backup, the greatest danger is not the risk of disease. Instead, it’s the risk of electrocution or explosion. Do not enter a flooded basement or light matches until the utility companies have shut off your gas and electric service.

If floodwater or sewage enters your basement, you must clean it properly to prevent you and your family from becoming sick or injured. Don’t allow children into the flooded area during cleanup.

If you experience a sewage backup, we recommend you call in a professionally trained restoration firm like SERVPRO of Bear/New Castle. If it is a small event and you prefer to do the work yourself, follow these tips:

Cleaning and Sanitizing

  1. Drain all floodwater or sewage by natural draining or pumping.
  1. Remove dirt, soil, and debris from surfaces that have come in contact with floodwater.
  1. Wash down all walls, floors, and surfaces that the floodwater or sewage touched with clean, warm or hot water and a low suds detergent.
  1. Rinse again with warm or hot water.
  • Sanitize by rinsing walls, floors, and surfaces using one of the following mixtures:
    2½ tablespoons (tbs) of Lysol/Pine-Sol per gallon of water used, or
  • 8 tablespoons (tbs) of laundry bleach (i.e., Clorox, Roman Cleanser) per gallon of water used.
  1. Air the area by opening windows or using fans.
  1. Avoid tracking flood debris and sewage into clean areas.

Utilities

These guidelines should be followed when entering a flooded area with gas or electricity present:

  • Have the utility companies shut off the gas and electricity.
  • Do notouch the fuse box or any plugged-in cords or appliances until the electricity is shut off.
  • If an electrical appliance motor or its controls are submerged under water, do notstart it until consulting with the dealer or service company.

  • Do not relight appliances until checked by the gas company. Make sure all pilot lights are on before relighting burners.

  • Do not light matches until the gas is turned off. If there is a gas leak, it could cause an explosion.

Personal Belongings

Clothing, carpets, furniture, toys, and bedding should be discarded unless they are cleaned and disinfected. Movable objects may be placed outdoors to be cleaned and dried in the sunlight. Discarded clothing should be placed in a tightly closed container until pickup or disposal.

After the cleanup, wash all clothing and parts of your body that came in contact with the floodwater or sewage. Be sure to wash your hands immediately afterwards.

Anyone engaged in cleaning operations should be particularly mindful of their personal hygiene. Contaminated fingers should be kept away from the eyes, nose, and mouth. People are advised against smoking at this time because soiled fingers can carry disease germs to the cigarette and then to the mouth. After cleanup, hands should be thoroughly cleaned using a nail brush and lots of soap.

Foods

Foods that are contaminated can make you and your family sick. Follow these guidelines:

  • Destroy and discardall contaminated bottled and boxed foods.
  • Canned goods (including home canned jars) may be kept if cleaned thoroughly. To clean containers:
    • Scrub with soap and water. Use a brush around the rim of home canned jars.
    • Submerge in chlorinated water for 15 minutes (1 ounce of bleach per gallon of water).
    • Air dry to prevent rusting.
  • Food stored in a freezer will keep for two days after losing power if the freezer is full and not opened. Food stored in a half-full freezer will keep for one day.  
  • If your freezer cannot be started in a day or two, store food in someone else's freezer.
  • Meat that has ice crystals may safely be refrozen. If it is only "cool-feeling" it is best to cook it and then refreeze it.
  • Food stored in a refrigerator will keep for 4 to 6 hours after losing power, depending on how warm the room is.Do not open the refrigerator unless absolutely necessary. You may add ice to the refrigerator if you know it will be turned on soon.
  • Throw out anything with an unusual color or odor, or if a perishable food is above 45° F internally.
  • Place discarded food in a tightly closed container until pickup or disposal.

More Sewage and Flood Information   

Every month on the SERVPRO of Bear/New Castle blog, we publish educational articles on how you can protect your homes and businesses from disasters and how to deal with mold, fire, water, sewage, and other damage. Here are a few blog posts that you might find helpful:

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your water damage, flood damage, sewage damage,  fire damage and mold remediation needs! 

What Happens If Lightning Strikes Your Home?

8/7/2018 (Permalink)

Storm Damage What Happens If Lightning Strikes Your Home? SERVPRO of Bear / New Castle responds immediately to your flood and storm damage emergencies.

A cloud-to-ground lightning bolt's main objective is to find the path of least resistance from the cloud to deep into the ground. Your house is filled with many potential routes for lightning to follow. This includes gutters, downspouts, metal window frames, water and gas pipes, electric lines, phone lines, cable TV/internet lines—anything conductive in your house. Lightning doesn't need conductive objects to reach ground, but conductive objects make lightning’s journey even more convenient.  

Lightning passing through your home will often “branch” and use more than one path to ground at a time. It can also jump through the air from one conductive path to another in what is called a side flash. For example, lightning may first connect to electric lines in the attic of a house, then jump to better-grounded water pipes on a lower floor. Bolts have been seen jumping from wall outlets to sink faucets and even across rooms!

Three Major Hazards to Homes Hit Directly

Fire Danger

The biggest danger lightning poses to a house is fire. Wood and other flammable building materials can easily be ignited anywhere an exposed lightning channel comes in contact with (or passes through) them. It is most common for lightning to start a fire in the attic or roof of a house, as the channel usually has to pass through some of the roof’s structural material before it can reach a more conductive path such as wiring or pipes. When lightning current travels through wires, it will commonly burn them up—presenting a fire ignition hazard anywhere along the affected circuits.


 

Power Surge Damage

If lightning chooses any of the home's electrical wiring as its primary or secondary path, the explosive surge can damage even non-electronic appliances that are connected. Even if most of the lightning current takes other paths to ground, the home's electrical system will experience enough of a surge to cause potentially significant damage to anything connected to it, electronics in particular.


 

Shock Wave Damage

Another major source of damage from lightning is produced from the explosive shock wave. The shock waves that lightning creates is what produces the thunder that we hear, and at close range, these waves can be destructive. Lightning can easily fracture concrete, brick, cinderblock, and stone. Brick and stone chimneys can be damaged severely by lightning. Lightning's shock waves can blow out plaster walls, shatter glass, create trenches in soil, and crack foundations. Shrapnel is a common secondary damage effect, with objects sometimes found embedded in walls!

What to Do If Lightning Strikes Your House

If you know your house has been struck, call the fire department immediately. Ignited materials in the roof or walls may start with a slow burn before turning into a full house fire. A lightning fire is particularly dangerous for this reason, and you should always take steps to ensure the safety of your home and family.

  • Call your local fire department or 911 if you smell smoke. If a fire starts in the attic, you may not notice right away. The fire department can perform an inspection and search for issues.
  • Find an electrician to assess your wiring and make sure there are no damaged wires that may cause a fire hazard later.
  • Inspect your roofing and siding for damage from the strike itself.

How to Stay Safe in Your Home

While rare, it is possible to receive a lightning injury inside a house. Burns and electric shock injuries can occur when someone is in direct contact with one of lightning's chosen paths to the ground. The most common indoor lightning injuries involve a person talking on a corded phone or resting on/looking out of a metal-framed window. "Side flashes" (discussed above) that jump across rooms can also cause injuries. Again, they are rare.

Things to Avoid

  • Taking a shower or bath
  • Doing dishes
  • Using electronics (computers, video games, or wired phone, tools or appliances)
  • Metal-framed windows
  • Direct skin contact with earth ground. This is because lightning current can travel through soil and across wet/damp concrete. Wear shoes if walking in a basement, garage, or patio.

Highly Trained Restoration Specialists

When a lightning strike causes a fire, it can be frightening. At SERVPRO of Bear/New Castle, we recognize that these events are daunting, and you may not know where to turn next. Our highly trained technicians are prepared to handle fire damage of any kind, so you can feel at peace when you put your trust in us. 

There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and specialized equipment to get your property back to pre-fire condition.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaningwater damagefire damage, and mold remediation needs! 

Household Items That Can Survive a House Fire

8/2/2018 (Permalink)

Fire Damage Household Items That Can Survive a House Fire SERVPRO of Bear / New Castle specializes in restoring contents damaged by fire, smoke, water or mold.

Items That Are Often Found Intact Underneath Rubble After a House Fire

Suffering a house fire is a devastating experience. When the damage is severe, countless precious belongings are lost. However, in many cases, there are a few items that withstand the inferno. The average house fire burns at about 1,100 degrees Fahrenheit, which isn’t hot enough to destroy most metals and earthly-made substances. And if an item is well placed and small in size, its chances of survival increase drastically. Below is a list of items that are often found intact underneath rubble after a house fire.

Jewelry

Although they may endure superficial damage when they’re engulfed by flames, most jewelry maintains its composition amid high heat.

  • Diamonds, which are formed below the earth’s surface under intense heat and pressure, melt at about 6,000 degrees Fahrenheit.
  • Gold melts at a much cooler temperature, about 2,000 degrees Fahrenheit. But that’s enough to survive most house fires.
  • Platinum jewelry is the priciest, so it’s a good thing that the metal’s melting point is just higher than 3,200 degrees Fahrenheit.
  • Sapphire and ruby stones also possess extremely high melting points.

Silver Coins

Coin collectors who own many silver coins might find them to be their most durable possessions.

  • Silver’s melting point is just below 1,800 degrees Fahrenheit.

Filing Cabinets

Steel filing cabinets are built to last so that important documents won’t be destroyed during a fire. Their steel composition and safe placement within a home, often away from the kitchen or fireplace, give them a high survival rate.

Tools

You might not have to repurchase your tools after a fire. Steel tools are extremely durable.

  • Carbon steel’s melting point is between 2,600 and 2,800 degrees Fahrenheit.
  • Stainless steel’s melting point is roughly 2,700 degrees Fahrenheit.

Silverware

Most forks, knives, and spoons are composed of stainless steel, are small in size, and are placed in a confined space. These factors often enable them to take the heat.

Cookware

Cookware is built to endure extremely high temperatures. Most pots and pans are made of steel and iron, the latter of which melts at just below 2,800 degrees Fahrenheit. Like silverware, their placement within confined spaces helps them survive the not-so-severe fires.

Barbecue Grill

An item made for fireside cooking can outlast a fire. Most grills are composed of steel or iron, which allows them to last for decades. Most are kept in the backyard away from the worst of the inferno. But they still may have to endure falling debris.

Stone Table

The oldest rocks on this plant have survived billions of years of wear and tear, so it’s no surprise that a stone table could outlast a simple house fire. It took thousands of degrees of heat to make the rocks, and it’ll take thousands of degrees of heat to melt them.

Fire Safe

The steel composition of a fire safe allows it endure 1,700-degree infernos.

Your Belongings and Fire Damage

Fire damage, including smoke and soot, affects not only the structure of your house but also your belongings. SERVPRO of Bear/New Castle understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it your home.

Contents Restoration

SERVPRO of Bear/New Castle specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition.

CallSERVPRO of Bear/New Castle, DEat(302) 392-6000for all your contents restoration, water damage, fire damage, sewage cleanup and mold remediation needs!

How Does an Ozone Generator Remove Odors?

8/2/2018 (Permalink)

Why SERVPRO How Does an Ozone Generator Remove Odors? As experts in deodorization, SERVPRO of Bear / New Castle is trained to identify and eliminate offensive odors.

What is an Ozone Generator?

An ozone generator is an industrial machine that produces ozone.

What is Ozone?

Ozone is a colorless, highly reactive, toxic gas with powerful oxidizing properties. It is comprised of three atoms of oxygen rather than the two atoms of oxygen we breathe. Ozone is naturally occurring as well as man-made. An ozone generator is a man-made way of creating ozone.

So why would we want to create ozone it’s toxic? Because ozone is very good at removing particles in the air that cause odors. It is the ultimate air purifier, which is why it is used by industrial cleanup companies like SERVPRO of Bear/New Castle.

How Does Ozone Remove Odors?

Smells from house fires, mold, decaying organic materials, trash, cigarette smoking, and other sources are present as small molecules, particulates, and bacteria that float through the air and attach themselves to carpets, walls, ceilings, furniture, and other surfaces in your home.

Ozone removes the smell and odors by reacting and destroying the offensive smelling particulates, molecules, and bacteria. The ozone chemically reacts with them, breaking them down into molecules, particulates, and bacteria that don’t smell.

When Should Ozone Be Used?

An ozone generator is recommended for professional use only, due to the dangers of high concentrations of ozone. Ozone generators and ozone are used to remove odors that seem impossible to remove. They can be used to remove the smell of cigarette smoke from a home that has been heavily smoked in.

They can also be used to remove the smoke odors from homes and businesses that have experienced a fire as well as smoke damage. Ozone is highly effective at removing odors because it can penetrate anything that oxygen and smoke can penetrate. This can include fabric sofas and carpets.

Due to the toxicity of ozone gas, ozone generators are used only in spaces that are unoccupied and sealed. This means that if they are used in a home or business, the space usually needs to be evacuated while the ozone generator is in use. That is why it is highly recommended that you rely on professionals who are trained on how to safely operate an ozone generator.

Struggling to Get Rid of Strong Odors in Your Home or Business?

If you have strong odors that you’ve been battling for months or years to get rid of, call the professionals at SERVPRO of Bear/New Castle. They can determine the best actions to take, including whether an ozone generator is needed.

The experts at SERVPRO of Bear/New Castle have helped remediate the odors from fires, flooding, mold damage, and other sources for years. They have all the tools and experience to handle any disaster and any smell. Contact SERVPRO of Bear/New Castle at (302) 392-6000

How Water Damage Affects Your Floors

8/2/2018 (Permalink)

Water Damage How Water Damage Affects Your Floors SERVPRO of Bear / New Castle Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Some Flooring Fares Well During Floods While Some Does Not

Flood damage is rarely a light load on a home; in most cases, flooding causes a severe, negative impact. The most damaged element is often your floors. Floors are completely submerged during floods, causing water to seep in and wreak havoc. But how exactly does water damage affect different types of flooring?


 
Wood Flooring 

 
Water damage is often most pronounced on wood flooring. Wood is vulnerable to flooding and other water damage as its materials have been intentionally dried; when wet, it can rapidly change shape, warp, stain, and lose color. Thankfully we have techniques to deal with all these problems and can replace the floors if all else fails. 


 
Carpets 
 
Carpeting is often typically hard-hit by a flood. Carpets have space in between their fibers and underneath them and are usually composed of cotton, fabric, or plastic fiber, all of which are highly susceptible to permanent water damage. These spaces can be widened, tearing the material apart. Carpets are also prone to staining and discoloration. Where a rug of a different color is on top of a carpet, its color may bleed through and cause thick discoloration. Carpets are often ripped up and replaced after a flood to prevent serious mold growth in the home. 


 
Tile and Concrete 
 
Tile, concrete, and other stone floors often fare the best in a flood. Tiles are typically immune to water, requiring only cleaning and sanitization following a flood. Be mindful, however, that some types of tile grout may be susceptible to water damage and can easily grow mold. A fresh grout layer may be required after a flood. Concrete, meanwhile, may stain and become discolored, although this is typically cleanable or easily painted over.
 

Advanced Technology and Techniques

Our highly trained technicians are ready to respond immediately to any flood or water damage you experience. We have the expertise to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

CallSERVPRO of Bear/New Castle, DEat(302) 392-6000for all your cleaning,water damage,fire damageandmold remediationneeds!

Protect Your Bear Home from Sewer Backups

12/18/2017 (Permalink)

Biohazard Protect Your Bear Home from Sewer Backups If you experience a sewer backup call SERVPRO of Bear/New Castle, DE at (302) 392-6000

Don't Let Clogged Sewers Wreak Havoc on Your Home

Backed up sewers can cause thousands of dollars in damage to your home and belongings. Learn about causes of sewer backups, what you as a homeowner are responsible for maintaining and steps you can take to protect your home against sewer problems.

Sewer Maintenance: Your Responsibility as a Homeowner

Homeowners may not realize that they are responsible for the maintenance and repair of their house or sewer lateral-that is, a privately-owned pipeline connecting a property to the publicly-owned main sewer pipeline (which is usually located in the street).

  • The sewer lateral is owned and maintained by the property owner
  • The property owner’s responsibility includes any part of the lateral that extends into the street or public right of way.

Causes of Sewer Backups

Aging Sewer Systems

The American Society of Civil Engineers indicates that the nation's 500,000-plus miles of sewer pipelines are on average over thirty years old. The increase in the number of homes connected to already aging sewage systems has also contributed to rapid increases in sanitary sewer backups, flooded basements and overflows.

Combined Pipelines

Problems arise in systems that combine storm water and raw sewage into the same pipeline. During many rain storms, the systems are exposed to more volume than they can handle, and the result is a sewage backup situation that allows sewage to spew out into basements and other low lying drains.

Tree Roots

Small roots of trees and shrubs make their way into sewer pipeline cracks and service pipe joints, and can cause extensive damage or blockages as they grow larger. The cost of the sewage cleanup may be the responsibility of the problem tree's owner. When the issue is a result of a combination of city and private trees, the costs are sometimes split between the city and the property owner.

Sanitary Main Blockages

 A blockage can occur in a city sanitary main. If the blockage is not detected in time, sewage from the main can back up into your home or business through floor drains. Typically, this happens slowly and there are early indications of a problem.

Prevent a Sewer Backups

Properly Dispose of Grease

Cooking oil should be poured into a heat-resistant container and disposed of properly after it cools off, not in the drain. Washing grease down the drain with hot water is not recommended. As the grease cools off, it will solidify in the drain or the sewer pipelines, causing the line to constrict and eventually clog.

Properly Dispose of Paper Products

Paper towels, hygienic wipes and feminine products do not deteriorate quickly and can cause a great deal of trouble in the sewer pipelines.

Maintain Tree Roots

If you have continuing problems with tree roots in your sewer lateral, you may want to consider having the tree removed or have a professional maintain the roots on a regular basis.

Replace Your Sewer Pipeline with New Plastic Pipes

Plastic pipe will prevent tree roots from entering your sewer pipeline is to replace your pipeline and tap with new plastic pipes.

Correct Illegal Plumbing Connections. 

It is illegal to connect French drains, sump pumps and other flood control systems to your sanitary sewer. Debris and silt will clog your sewer pipeline. Contact a plumber to correct any pre-existing illegal connections.

Install a Backwater Prevention Valve

This is a fixture installed into the sewer pipeline (and sometimes into a drain line) in the basement of your home or business to prevent sewer backflows. A properly installed and maintained backwater valve allows sewage to go out, but prevents it from coming back in.

What to Do If You Experience a Sewer Backup

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

If you experience a sewer backup call SERVPRO of Bear/New Castle, DE at (302) 392-6000

A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Bear/New Castle, DE is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Christmas Tree Mold is Real!

12/14/2017 (Permalink)

Mold Remediation Christmas Tree Mold is Real! Safe holidays are happy holidays!

4 Ways To Reduce Christmas Tree Mold Levels

Live Christmas trees may bring more than the fresh pine scent of the holiday season into homes.  With most trees cut in advance of the holidays and stored in a moist environment for fresh keeping, this makes them a likely mold source. 

Here are a few tips to help you cut the Christmas mold level in your home, without giving up the fresh tree:

  1. Limit The Time You Leave Your Tree Up

The longer the tree is inside of your home, the higher the mold level may be.  If those in your household are prone to mold allergies, but don’t want to give up the fresh Christmas tree, consider putting the tree up Christmas Eve and taking it down on New Year’s Day.  Try to keep a live tree in your home between 4-7 days at maximum.

  1. Wash Your Tree

Before bringing the freshly cut tree inside of your home, wash it first using the garden hose.  Set the nozzle to a hard-spray level to get into all of those little nooks and crannies of the trunk.  Then, wipe the trunk thoroughly with a solution of warm water and bleach (1 part bleach to 20 parts water).  Let it dry in the sun before bringing it inside of your home.

  1. Use an Air Purifier

Run an air purifier in the same room as the fresh tree.  Cleaner air is key during the holidays, and helps to reduce your mold exposure and lessen the effects of your tree allergies.

  1. Go Fake

The best way to avoid the mold infestation is to buy an artificial tree.  Unless you store your artificial tree inside of a sealed plastic bag, it will still need a good shaking outside when it’s brought out of storage each year to relieve it of dust.  Also, store all of your Christmas ornaments and decorations in plastic containers (instead of cardboard ones) to keep the dust off of them.

If you see signs of mold, call SERVPRO of Bear/New Castle, DE today – (302) 392-6000.

Your Belongings and Mold Damage

Water and mold damage affect not only the structure of your home, but also your belongings.  SERVPRO of Bear/New Castle, DE understands that your home is more than a structure.  Your family’s furniture, clothing, keepsakes and other belongings help to transform a house into a home.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaningwater damagefire damage and mold remediation needs! 

Take Action to Improve Indoor Air Quality in New Castle County Schools

12/14/2017 (Permalink)

Commercial Take Action to Improve Indoor Air Quality in New Castle County Schools For more information on HVAC and air duct cleaning, call SERVPRO of Bear/New Castle today, (302) 392-6000

What Actions Can You Take to Improve Your School's Indoor Air Quality?

Nearly one-fourth of the nation’s schools have one or more buildings in need of extensive repair or replacement and nearly half have been reported to have problems related to indoor air quality (IAQ).

The health and comfort of students and teachers are among the many factors that contribute to learning and productivity in the classroom, which in turn affect performance and achievement. Providing a healthy, comfortable environment is an investment in your students and staff.

What is Good Indoor Air Quality (IAQ) Management?

  • Control of airborne pollutants.
  • Introduction and distribution of adequate outdoor air.
  • Maintenance of acceptable temperature and relative humidity.

Temperature and humidity cannot be overlooked because thermal comfort concerns underlie many complaints about "poor air quality." Furthermore, temperature and humidity are among the many factors that affect indoor contaminant levels.

Outdoor sources should also be considered since outdoor air enters school buildings through windows, doors and ventilation systems. Thus, transportation and grounds maintenance activities become factors that affect indoor pollutant levels as well as outdoor air quality on school grounds.

Facility Managers

Create a Healthy Indoor Environment

Facility managers in K-12 schools work hard every day to ensure a healthy, high-quality learning and teaching environment for students and staff. The goal is to provide energy-efficient facilities that have quality lighting, comfortable temperatures, and good indoor air quality (IAQ) — all within a tight budget.

According to the U.S. Department of Education, the average school building is 42 years old.  After 40 years a school building begins to rapidly deteriorate if it is not properly maintained. 

Taking a proactive approach to preventing IAQ problems will save your school significant costs in the long run.  With everyone working together, you may also be able to reduce the amount of time you currently spend on IAQ issues.

Negative Impact of Poor Indoor Air Quality 

  • Accelerate deterioration and reduce efficiency of the school's physical plant and equipment
  • Affect student comfort, the learning environment and attendance
  • Increase the likelihood that schools will have to be closed temporarily (for repairs) or permanently
  • Lead to costly repairs if maintenance and proactive measures are deferred.  Preventative measures will save money over time.
  • Reduce the productivity of teachers and staff due to discomfort, sickness or absenteeism
  • Increase the potential for long-term health problems among students and staff
  • Strain the relationship between administrators and facilities staff

Improving IAQ can reduce the number of student visits to the nurse's office, reduce absenteeism due to illness, and enhance the general health and well-being of all students and staff.

INFORMATION PROVIDED BY - https://www.epa.gov/iaq-schools/take-action-improve-indoor-air-quality-schools

Air Ducts and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Bear/New Castle offers both residential and commercial duct cleaning services.  Keeping the duct system clean can extend the life of the equipment, which in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

  • The benefits of servicing your HVAC unit include:
  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Bear/New Castle, DE  today, (302) 392 6000.

How to Remove Water Stains from Wood

12/14/2017 (Permalink)

Cleaning How to Remove Water Stains from Wood SERVPRO of Bear/New Castle (302) 392-6000

Methods for Removing Water and Heat Stains from Your Wood

Stains and marks made by liquid or steam are usually white or light-colored.  This means that they have not penetrated much more deeply into the furniture piece than through the waxed or polished surface.  When the stain is dark, however, it indicates that the liquid has penetrated through the finish on the wood, and possibly through to the wood itself.  If the latter is the case, you have more of a tough fix on your hands.

Those white, cloudy rings on your wood furniture do not have to stay there forever.  As with most stains, it helps to act quickly.  Try one of these methods for removing, or at least minimizing, stains on your wood:

Mayo and Ash Method

What You Will Need:

  • Mayonnaise (Not Miracle Whip)
  • Ashes (If not available, baking soda will work.)
  • Hair Dryer
  • Soft Cloths

Steps to Remove Watermarks Using Mayo and Ashes:

  1. Put a small amount of mayonnaise and ashes onto the whitened area of the wood and rub using a soft cloth, following the grain of the wood.
  1. As you are rubbing the area, use a hairdryer to add heat.
  1. When the mark is removed, wipe away any remaining mayo and ashes with a clean cloth.

Wax Paper Method

What You Will Need:

  • Wax Paper
  • Iron
  • Soft Cloth or Towel

Steps to Remove Watermarks Using Wax Paper:

  1. Preheat the iron to a low heat/warming setting with NO
  1. Place wax paper over the area with the white mark.
  1. Cover the wax paper with a towel.
  2. Place the iron over the area for a few seconds a time. Keep the iron moving to avoid creating a new heat mark.
  3. Repeat with a fresh piece of waxed paper until the mark is removed.

Iron Method

What You Will Need:

  • Cotton Cloth (A white t-shirt works well.)
  • Iron

Steps to Remove Watermarks Using an Iron:

  1. Preheat the iron to a warm setting (start at a lower setting and work your way up, as starting with too much heat can lead to additional damage).
  1. Place the cotton cloth over the marked area.
  1. Move the iron over the cotton cloth with NO Keep the iron moving at all times to avoid applying too much heat in one spot.
  1. Repeat until the mark is removed.

Toothpaste Method

What You Will Need:

  • Toothpaste (White, non-gel)
  • Soft Cloth or Towel

Steps to Remove Watermarks Using an Iron:

  1. Apply toothpaste onto a rag.
  1. Rub the toothpaste onto the white area with a soft cloth.
  1. You shouldn’t need to scrub very hard, or for very long to see results. To avoid causing any further damage to the furniture, it is best to concentrate your efforts only on the affected portions, because the toothpaste can wear away the finish.

Commercial Removers

There are also commercial removers available to remove marks safely from most finishes.  These products can be found at hardware and home improvement stores.

If All Else Fails

After attempting any or all of these methods, if the water stain is not gone completely, then it may have at least lightened enough to be less noticeable.  If all else fails, you can always sand the furniture down to the bare wood and refinish it.  (If you’re dealing with a prized piece, you may want to consult a pro.)  To prevent similar damage in the future, heed your parents’ advice – use a coaster!

Your Belongings and Water Damage

Water damage affects not only the structure of your house, but also your belongings.  SERVPRO of Bear/New Castle, DE understands that your home is more than a structure.  Your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

If You Have Questions or Need Help, Call Us Today – (302) 392-6000

Contents Restoration

SERVPRO of Bear/New Castle, DE specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money, while preserving precious keepsakes that cannot be replaced.  We pretest your contents to determine what items can be restored back to their condition before the water damage.

The Main Differences Between Mold and Mildew

12/14/2017 (Permalink)

Mold Remediation The Main Differences Between Mold and Mildew If You See Signs of Mold, Call SERVPRO of Bear/New Castle Today – (302) 392-6000

Mold and Mildew Are Both Types of Fungi That Are Commonly Found in the Home.

They thrive in moist environments, spread easily, and live on various surfaces which makes them very difficult to get rid of. If left unattended, however, the harmful microorganisms can quickly affect large areas of your property and may even result in health problems and structural damage. While the two types of fungi share many common features, they pose different risks and respond to different treatment.

So, in order to come up with an efficient cleaning strategy and ensure the safety of your living environment, you need to understand the difference between mold and mildew.

What Is The Difference Between Mold And Mildew?

Mildew can be described as a specific type of mold. Mold is a fungus that contains multiple identical nuclei and grows in the form of black or green patches which penetrate beneath the surface of the affected material. Mildew, on the other hand, has flat growth that remains on the surface where it can be easily removed. While mold usually grows on food or inside permanent structures, such as walls and crawl spaces, mildew is to be found on damp surfaces, paper, fabrics, and various organic materials in your home.

Common Mildew Types

Primarily, mildew is a plant disease that causes great damage to crops and plants. It is classified as powdery and downy:

Powdery Mildew 

Mainly affects flowering plants and first appears as white or gray patterned splotches that gradually become yellowish brown or black as the fungus grows

Downy Mildew 

Commonly found in agricultural products, such as grapes and potatoes. Its appearance varies depending on the type of surface it grows on, but usually downy mildew starts as yellow spots that eventually turn brown.

Common Mold Types

Although the number of mold species that can live indoors exceeds 10,000, most household molds belong to one of the following five types:

Alternaria 

Grows on walls, in showers, around windows, under sinks and in various other damp places. It is often found in buildings that have suffered some kind of water damage. Alternaria mold can appear black, grey, or dark brown and has a wooly or down-like texture.

Aspergillus

The most common type of mold found indoors. It can look grey, brown, yellow, green, white, or black. Aspergillus mold usually grows on walls, insulation, paper products, and clothing.

Cladosporium

Unlike many other molds,Cladosporium can grow in cool areas. It usually appears on fabrics, such as carpets or curtains, and on wood surfaces, like cabinets and floorboards. It has a characteristic black or olive-green color and can cause a variety of respiratory problems.

Penicillium 

Can be found on various materials that have been in contact with water, including carpeting, wallpaper, insulation, and mattresses. It looks blue or green and produces strong musty odors. Penicillium spores spread very easily.

Stachybotrys Chartarum

Is often referred to as “black mold” because of its color, is the most dangerous kind of household mold – it produces toxic compounds called mycotoxins that can cause severe health problems. The toxic black mold has a characteristic musty odor and usually grows in areas that are constantly damp – around leaky pipes, inside air conditioning ducts where there is a lot of condensation, etc.

How To Tell The Difference Between Mold And Mildew?

There are several crucial differences in the appearance and properties of mold and mildew that will help you recognize the type of indoor fungi you have discovered in your home:

Differences in Appearance

Typically, mold appears black or green while mildew looks gray or white. Yet, there are some more detailed specifics in the appearance of the fungi:

Mildew

Usually grows in a flat pattern and appears either powdery or fluffy. It can be easily identified as a patch of white, gray, or yellowish fungus that is lying on the surface of a moist area. Mildew usually turns black or brown over time.

Mold 

Usually fuzzy or slimy in appearance. It appears as irregularly shaped spots that can have different colors – blue, green, yellow, brown, gray, black, or white. Oftentimes, surfaces that are covered in mold begin to rot.

If You See Signs of Mold, Call SERVPRO of Bear/New Castle, DE Today – (302) 392-6000

Differences in the Effects

Both mold and mildew need to be taken care of in a quick and efficient manner as they can cause a lot of trouble over time:

Mildew 

Usually affects plants and crops. If it develops indoors, however, it can also pose health risks.

Mold 

Can result in considerable structural damage when left unattended for a long time. Prolonged exposure can cause a variety of health problems, depending on the strain of mold.

How to Prevent Mold and Mildew

The most efficient way to prevent mold and mildew in your home is to keep all the areas dry and moisture-free. Maintain a humidity level of about 40-50% inside the house (a dehumidifier provides the most advantageous solution for ensuring appropriate indoor humidity), have your heating and cooling systems regularly inspected, keep air ducts clean and in good condition, ensure good air circulation inside the premises, fix any leaks in the bathroom, kitchen or other areas.. Remove any mildew-affected plants and weeds as soon as you notice them in order to prevent mildew infestation.

How to Clean Mold and Mildew

The safest and most efficient way to get rid of a mold and mildew problem is to call a SERVPRO of Bear/New Castle, DEOur highly trained professionals will come to your home to assess the situation and determine the extent of the damage and appropriate actions.

Mildew 

A surface fungus that can be efficiently treated with a commercially available cleaner and a scrubbing brush. Work in a well-ventilated area and wear a facial mask to prevent inhaling mildew spores, as well as to avoid breathing in fumes given off by the cleaning product you use. Clean all the surrounding areas carefully as well, to ensure that all the fungi have been successfully removed.

Mold

Mold, on the other hand, attaches to the affected materials with microscopic filaments that penetrate beneath the surface. The mold spores spread very easily and can quickly affect large areas of your property and result in permanent damage. Despite its characteristic musty smell, mold is only visible to the eye when the colonies start growing, so early detection and prevention is very difficult. Mold can have a very negative impact on your health, so DIY removal attempts are not recommendable.

Mold Remediation and Restoration

If you suspect that your Bear home or business has a mold problem, SERVPRO of Bear/New Castle, DE can inspect, assess and remediate your property.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaningwater damagefire damage and mold remediation needs! 

Facts About Bed Bugs (Cimex lectularius L.)

12/14/2017 (Permalink)

General Facts About Bed Bugs (Cimex lectularius L.) SERVPRO of Bear/New Castle, DE (302) 392-6000

Knowing What to Look for Is the First Step in Identifying and Controlling Bed Bugs

Bed bugs can be hard to find and identify, given their small size and their habit of staying hidden. It helps to know what they look like, since the various life stages have different forms.

There are many bugs that look like bed bugs so an accurate identification is a critical first step to avoid costly treatment for the wrong bug.

There are ways to control bed bugs. Getting good, solid information is the first step in both prevention and control. While there is no chemical quick fix, there are effective strategies to control bed bugs involving both non-chemical and chemical methods.

Appearance of Bed Bugs

Adult Bed Bugs

  • About the size of an apple seed (5-7 mm or 3/16 - 1/4 inch long)
  • Long and brown, with a flat, oval-shaped body (if not fed recently)
  • Balloon-like, reddish-brown, and more elongated (if fed recently)
  • A “true bug” (characteristics of true bugs include a beak with three segments; antenna that have four parts; wings that are not used for flying; and short, golden-colored hairs)
  • Smelly, with a “musty-sweetish” odor produced through glands on the lower side of the body

Young Bed Bugs (Nymphs)

  • Smaller, translucent or whitish-yellow in color
  • If not recently fed, can be nearly invisible to the naked eye because of coloring and size

Bed Bug Eggs

  • Tiny, the size of a pinhead
  • Pearl-white in color
  • Marked by an eye spot if more than five days old

Looking for Signs of Bed Bugs

A more accurate way to identify a possible infestation is to look for physical signs of bed bugs. When cleaning, changing bedding, or staying away from home, look for:

  • Rusty or reddish stains on bed sheets or mattresses caused by bed bugs being crushed.
  • Dark spots (about this size: •), which are bed bug excrement and may bleed on the fabric like a marker would.
  • Eggs and eggshells, which are tiny (about 1mm) and pale yellow skins that nymphs shed as they grow larger.
  • Live bed bugs.

Where Bed Bugs Hide

When not feeding, bed bugs hide in a variety of places. Around the bed, they can be found near the piping, seams and tags of the mattress and box spring, and in cracks on the bed frame and headboard.

If the room is heavily infested, you may find bed bugs:

  • In the seams of chairs and couches, between cushions, in the folds of curtains
  • In drawer joints
  • In electrical receptacles and appliances
  • Under loose wall paper and wall hangings
  • At the junction where the wall and the ceiling meet
  • Even in the head of a screw
  • Since bed bugs are only about the width of a credit card, they can squeeze into really small hiding spots. If a crack will hold a credit card, it could hide a bed bug

Bed Bug Behavior and Habit

Understanding the behavior of bed bugs (how they eat, live, and reproduce) will help you to find an infestation before it becomes established and to monitor for the presence of bed bugs after your home has been treated.

Bed Bug Feeding Habits

  • Prefer to feed on humans, but will feed on other mammals and birds as well
  • Will readily travel 5-20 feet from established hiding places (called harborage) to feed on a host
  • Primarily active at night, but if hungry they will seek hosts in full daylight.
  • Feeding can take 3-12 minutes.
  • The rusty or tarry spots found on bed sheets or in bug hiding places are because 20% of the time adults and large nymphs will void remains of earlier blood meals while still feeding.

Bed Bug Life Stages/Mating

  • Bed bugs need at least one blood meal before the individual bug can develop to the next of the six life stages
  • To continue to mate and produce eggs, both males and females must feed at least once every 14 days
  • Each female may lay 1 to 3 eggs per day and 200-500 eggs per her lifetime (6-12 months but could be longer)
  • Egg-to-egg life cycle may take four to five weeks under favorable conditions

Bed Bug Living Conditions

  • Bed bugs can survive and remain active at temperatures as low as 7°C (46°F), but they die when their body temperatures reaches 45°C (113°F).
    • To kill bed bugs with heat, the room must be even hotter to ensure sustained heat reaches the bugs no matter where they are hiding.
  • Common bed bugs are found almost anywhere their host can live.

Protecting Your Home from Bed Bugs

Bed bugs are great hitchhikers. They can move from an infested site to a new home by traveling on furniture, bedding, luggage, boxes, and clothing.

Although they typically feed on blood every five to ten days, bed bugs can be quite resilient; they are capable of surviving several months to a year without feeding.

SERVPRO of Bear/New Castle Can Help Keep it Clean

Keeping a clean, tidy and uncluttered house can save you a lot of time and money by drastically decreasing your chance of bed bugs in the first place.

You know SERVPRO of Bear/New Castle, DE as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also help with preventing a bed bug infestation.

Need Cleaning Services? Call SERVPRO of Bear/New Castle, DE  – (302) 392-6000

Bed Bugs: Get Them Out and Keep Them Out

12/14/2017 (Permalink)

General Bed Bugs: Get Them Out and Keep Them Out SERVPRO of Bear/New Castle, DE (302) 392-6000

Protecting Your Home from Bed Bugs

Bed bugs are great hitchhikers. They can move from an infested site to a new home by traveling on furniture, bedding, luggage, boxes, and clothing.

Although they typically feed on blood every five to ten days, bed bugs can be quite resilient; they are capable of surviving several months to a year without feeding.

A Few Simple Precautions Can Help Prevent Bed Bug Infestation in Your Home:

  • Check secondhand furniture, beds, and couches for any signs of bed bug infestation before bringing them home.
  • Use a protective cover that encases mattresses and box springs to eliminate many hiding spots. The light color of the encasement makes bed bugs easier to see. Be sure to purchase a high quality encasement that will resist tearing and check the encasement regularly for holes.
  • Reduce clutter in your home to reduce hiding places for bed bugs.
  • Vacuum frequently to remove any successful hitchhikers.
  • Be vigilant when using shared laundry facilities. Transport items to be washed in plastic bags (if you have an active infestation, use a new bag for the journey home). Remove from dryer directly into bag and fold at home. (A dryer on high heat can kill bed bugs.)
  • If you live in a multi-family home, try to isolate your unit by:
    • Installing door sweeps on the bottom of doors to discourage movement into hallways.
    • Sealing cracks and crevices around baseboards, light sockets, etc., to discourage movement through wall voids.
  • Consider purchasing a portable heating chamber to treat any items that you believe may have bed bugs.
    • Be sure to read and carefully follow the directions if you use one of these units and be aware that they are not regulated by EPA or other federal agencies. 

Do-it-yourself Bed Bug Control

Bed bugs are challenging pests to get rid of, since they hide so well and reproduce so quickly. In addition, the egg stage is resistant to many forms of treatment, so a single attempt may not be sufficient to complete the job.

Treating bed bugs is complex. Your likelihood of success depends on many factors, including: 

  • Extent of the infestation.
  • Site-specific challenges.
    • Clutter.
    • Neighbors with infestations.
    • Ability of all of the residents to participate. 

Achieving complete control can take weeks to months, depending on the nature and extent of the infestation, and everyone will need to cooperate and do their part.

Identify the Problem

  • Inspect infested areas, plus surrounding living spaces, to determine extent of infestation
  • Correctly identify the pest
  • If you have bed bugs and live in an apartment, notify your landlord, because the units surrounding yours should be inspected.

Develop a Strategy

  • Using a calendar, map out each stage based on the recommendations in the following sections
  • Plan to keep records through the whole process – including dates and locations when pests are found
  • Leave time for long-term monitoring to make sure all of the bed bugs are gone

Keep the Infestation from Spreading

  • Anything removed from the room should be placed in a sealed plastic bag and treated.
    • Items that cannot be treated should be placed in a sealed plastic bag and left for an extended period of time to ensure any active bugs are dead (research shows variation in the length of time needed, but it can be as long as a year).
  • Empty the vacuum after each use.
    • Seal the bag and throw it out in an outdoor trash container.
  • Don't discard furniture if you can eliminate the bed bugs from it.
  • If furniture cannot be salvaged, discard it responsibly. Destroy it so someone else won't be tempted to bring it into their home. For example:
    • Rip covers and remove stuffing from furniture items.
    • Use spray paint to mark furniture with "Bed Bugs." 
  • Take steps to have infested items picked up as soon as possible by the trash collection agency.

Prepare for Bed Bug Treatment

Jumping straight into control is tempting, but won't work. Preparing for treatment is essential to getting successful control. It will also help by making it easier for you to monitor for bed bugs that haven't been completely eliminated. This preparation should be conducted whether you are doing the treatment yourself or hiring a professional.

Kill the Bed Bugs

  • Make sure the methods you select are safe, effective and legal. See What's Legal, What's Not for more information.
  • Consider non-chemical methods of killing bed bugs. Some will be more useful than others.
    • Heat treatment using a clothes dryer on high heat, black plastic bags in the sun or a hot, closed car (pest management professionals have other methods that are not suitable for non-trained individuals to use).
    • Cold treatment can be successful in the home environment if the freezer is set to 0o F. You must leave the items in the freezer at that temperature for four days. (Always use a thermometer to check the temperature, since home freezers are not always set to 0o.)
    • Reducing the numbers of bugs with these and other non-chemical methods is helpful, but is unlikely to entirely eliminate the infestation.
  • If needed, use pesticides carefully according to the label directions or hire a pest management professional.
  • Every few days after you complete your initial cleanup and control processes, carefully look for any evidence of bed bugs.
    • If you see bed bugs, that means that either the initial cleanup missed some individuals or that eggs have hatched (finding and removing or killing all eggs can be very difficult) and retreatment may be needed.
  • If repeated treatments are needed, consider using pesticides with different modes of action.

Evaluate and Prevent

  • Continue to inspect for presence of bed bugs, at least every 7 days, in case any eggs remained.
    • Interceptors (placed under the legs of furniture to catch bed bugs and keep them from climbing the legs; commercial and do-it-yourself versions available), traps or other methods of monitoring can be used.
  • Continue to implement preventative measures. 

Bed Bug Treatments That DO NOT Work

  • Switch sleeping location
  • Ultrasonic pest repellers
  • Dryer sheets and plant oil-based repellents
  • Moth balls
  • Rubbing alcohol
  • House cleaning materials
  • Most natural pest control products
  • Foggers
  • Most consumer pesticide sprays

SERVPRO of Bear/New Castle Can Help Keep it Clean

Keeping a clean, tidy and uncluttered house can save you a lot of time and money by drastically decreasing your chance of bed bugs in the first place.

You know SERVPRO of Bear/New Castle, DE as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also help with preventing a bed bug infestation.

Need Cleaning Services? Call SERVPRO of Bear/New Castle, DE  – (302) 392-6000

Crime Scenes and the Importance of Trained Professional Cleaning

11/27/2017 (Permalink)

Biohazard Crime Scenes and the Importance of Trained Professional Cleaning SERVPRO of Bear/New Castle, DE provides cleanup and recovery services for many biohazard situations

What’s Left Behind

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that could pose a serious health risk.

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Common Trauma and Crime Scene Scenarios

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals can clean, disinfect and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces.

Crime Scenes Can Be Emotional

Whether or not someone you know was involved in the crime scene doesn’t necessarily indicate whether or not it will have an emotional impact. These circumstances tend to be difficult for all people involved. So, when it comes time to clean the area, you may be better off allowing a third party to come in and take away some of your burdens.

SERVPRO of Bear/New Castle Trauma & Crime Scene Cleanup

Our technicians follow OSHA and EPA protocols to help transform an unsafe environment back into a clean, safe home or business. Our first focus is always safety, since crime or accident scenes may involve bloodborne pathogens, harmful chemicals, and other dangers. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Call SERVPRO of Bear/New Castle, DE if you ever do need crime scene or biohazard cleaning. We offer a full range of cleaning services for jobs of all shapes and sizes. We follow OSHA and EPA codes so that we can take your mess and make miracles happen. For more information on SERVPRO of Bear/New Castle, DE services, call (302) 392-6000.

How to Eliminate Pet Odors in Your Home

11/27/2017 (Permalink)

Cleaning How to Eliminate Pet Odors in Your Home As experts in deodorization, SERVPRO of Bear/New Castle, DE is trained to identify and eliminate offensive odors.

Pet Odor Is Something That Can Be Tackled with a Few Simple Actions

You may love your animals, but that doesn’t mean you have to love the way they make your house smell.  A house that smells like pets can create all sorts of problems.  You may be embarrassed to have people over,or spend less time inside.  Don’t worry, though, as pet odor is something that can be tackled with a few simple actions and changes.  The key is focusing on the source of the odor before addressing any lingering odors.

Eliminating Odor Sources

Vacuum

Your pet can leave a smelly trail as they wander throughout your home.  This trail may include fur, dander, mud and traces of urine or feces.  To help remove these odor sources, vacuum your entire house, including but not limited to:

  • Floors
  • Baseboards
  • Carpets, Rugs & Mats
  • Furniture
  • Under Furniture
  • Cushions

Enzyme Cleaner

Hidden or improperly cleaned messes can often be the culprit behind pet odor.  Using an enzyme cleaner where a recent pet mess has been found, can often help eliminate the pesky odor by breaking down the proteins in urine, feces, vomit and other biological elements that cause stains.

Carpet Cleaning

Spot cleaning stains will help to remove odors from specific areas, but you may have many different odors over various areas of the carpet.  Tackle odors throughout the house with a thorough carpet cleaning.  This might take time, so be patient.  An odor-free home is worth the effort.  

You can either use a powder or wet shampoo to clean your carpets:

  • For a dry cleaning, sprinkle powdered cleaner over the entire carpet and allow the cleaner sit for at least 30 minutes.  Vacuum to remove cleaner, dirt – and odors – from the carpet.
  • Try using a carpet shampooer.  Fill the shampooer reservoir with water and add a liquid cleaner to the appropriate compartment.  Press or pull indicated lever, and vacuum the entire carpet.  Allow the carpet to dry for at least 24 hours, then vacuum.

Upholstery Cleaning

Pet odors love to hide in furniture.  Your cat’s special chair may be a host to all sorts of unpleasant smells.  The furniture’s material will dictate the best cleaning method to be used, and you should always check the care labels before cleaning, to ensure the piece doesn’t require dry clean only.  Care labels marked with an “S” means do not clean with water, and those marked with an “X” means to dry clean only.

  • Take a brush to upholstered furniture (like couches). Fill a bucket with warm water and several drops of liquid dish soap.  Swirl the water to create suds.  Dip a soft-bristled brush into the suds and brush the entire surface of the furniture.  Wipe with a barely damp cloth, and then air dry.
  • Leather and leather-like fabrics are a little more delicate, but can still be cleaned. Make a solution of equal parts vinegar and water.  Soak a cloth in the solution and wring out as much liquid as you can, so the cloth is barely damp.  Then, wipe the surface of the fabric to remove any troublesome odors that are lurking.

Bath Time

Regular bathing is a good idea for dogs and other pets that have an unpleasant odor.  Get your pet into a bathtub, wash basin, or bucket.  Use a hose or bucket to wet your pet’s fur.  Apply pet shampoo to the fur and create a lather with your hands until it’s nice and soapy.  Rinse thoroughly to remove all traces of shampoo, and towel dry the fur.  They should smell great, and look great as a bonus.

  • When washing, pay special attention to the paws, the behind area, and any areas where your pet may have rolled in something.
  • Remember to be gentle with your pet.  Do not wash your pet’s face, eyes, or ears with shampoo.  Shampoo in the eyes can sting, and water in the ears can cause a yeast infection.

Wash Your Pet’s Bed

This site of comfort can also be a site of stubborn pet odors. Luckily, most beds can be machine-washed using a regular cycle and warm or hot water.  Tumble dry the bed in the dryer.

Larger beds will likely have a removable cover on them.  Wash the cover in the washing machine.  To target odors in the stuffing, sprinkle the stuffing with a bit of baking soda.  Vacuum off the baking soda, then replace the clean cover.

Wash Your Bedding

If you allow your pets in your bed, it’s important to wash your bedding often and well, since it will likely be harboring pet odors, too.  Strip pillowcases, sheets, fitted sheets, duvet covers, and blankets from the bed.  Machine wash all the linens and blankets.  Add ¼ cup (59 ml) of vinegar to the wash for extra odor-fighting power.  Air or tumble dry all the bedding.

  • While the linens are being washed, grab your handy baking soda again and sprinkle it over the mattress.  Before making the bed, vacuum up the baking soda.

Clean Pet Toys & Accessories

When unwashed and strewn about the house, pet toys and accessories can create unpleasant odors.  Wash fabric toys, ropes, towels, collars, and leashes in the washing machine.  Tumble dry them in the dryer.  Wash hard toys, bowls, and rubber toys in the sink with hot soapy water.

Clean Litter Box

To clean your box, empty its contents into a plastic garbage bag, then scrub the litter box with soap and water.  To remove stains and odors that put up a fight, pour some vinegar into the box and let it soak for about 30 minutes.  Then, scrub the box with a brush, rinse it out, and let it air dry.

When the box is completely dry, fill it with fresh litter.  Pull out your baking soda again and sprinkle some in for extra odor protection.  Change your litter monthly.

Clean Cage

If you have rats, mice, gerbils, ferrets, rabbits, and other pets that live in cages with bedding, the cage could be making your whole house stink.  Gently remove your pet and place the pet somewhere safe, such as a second cage.  Then, get to cleaning:

  • Empty the contents of the cage and throw out the bedding.
  • Clean all toys and bowls.
  • Clean the bottom of the cage with soap and water.
  • Let the cage air dry.
  • Fill the bottom with fresh bedding.
  • Replace all toys and dishes.
  • Return your pet to the cleaned cage.

Eliminating Odors Around the House

Open Windows 

In spring, summer and fall, open windows throughout the house to create a breeze that will blow fresh air in through one window, and bad odors out the other.  During cold weather, open one window at a time, and only leave it open for a couple of minutes to help to air out the house.

Air Purifier

Trap stinky dander, fur and other odor sources with an air purifier equipped with a HEPA filter.  If you have allergies, this solution is doubly awesome because these filters reduce dust and other allergens in the air.  Replace the filter in the air purifier every few months, or according to the manufacturer’s instructions.

Deodorizer

There are lots of deodorizers that can target pesky pet odors.  You can purchase one from the store, or make your own if you’re feeling crafty and thrifty.  Two of the most popular ingredients to odor-fighting are baking soda and vinegar, which you can use around the house, on carpets, on beds, and elsewhere to help remove odors.  

To make your own deodorizers:

  • Fill a spray bottle with plain vinegar.  Add five to 10 drops of essential oils if you like, such as lemon, lavender or vanilla.  Spray the vinegar throughout the house.
  • Add ¼ cup (55 g) of baking soda to a spray bottle and fill it with water.  Shake well and spray liberally.

Air Freshener

Pick a commercial freshener, or make your own.  Either way, you'll have a ton of options, from warm vanilla to fresh citrus.  When you opt for commercial sprays, gels or plug-ins, be sure they are specially formulated to be safe for use around pets.  Spray it around the house to freshen the air.

You can also make your own air freshener by filling a saucepan with water, citrus peels and your favorite herbs.  Bring the water to a boil and let it simmer on the stove to infuse your home with delicious smells.

Preventing Pet Odors

Regular Cleaning Routine

The best way to stop your home from smelling like your pets is to clean regularly and stay on top of messes.  A good cleaning routine will include regular vacuuming, floor washing, laundry, and dusting.

For best results:

  • Vacuum three times a week.
  • Clean hard floors weekly with a vinegar and water solution.
  • Dust weekly.
  • Do laundry, as necessary, when you have a full load.
  • Clean carpets every couple of months.

Clean Immediately

Try to act as soon as possible to avoid lingering odors.  Pick up solid waste and throw it in the garbage.  Blot the mess to absorb excess moisture.  Spray the mess with an enzyme cleaner and let it sit for 30 minutes.  Then, blot the area with a cloth and let it air dry.

Urine, feces and vomit can leave especially troublesome smells, so prioritize these cleanings for a better smelling home.

Wash Toys, Bedding, and Accessories Regularly

Pet odors build up over time, so it’s important to stay on top of cleaning and washing.  Wash your pet’s bed, fabric toys, leashes, and collars in the washing machine every month.  Wash hard toys every month in the sink with soap and water.  Water bowls need more frequent attention, so wash these with soap and water every week.

Keep Pets Well-Groomed

A well-groomed pet not only smells good, but looks good, too.  Regularly bathe your pet, clip their nails and brush their teeth.  Keeping up with regular grooming can drastically improve the smell of your house, because fur, dirty nails, and even bad breath, can make your house stink.

  • Brush your pet every day to remove excess fur and dirt.
  • Brush your pet’s teeth at least three times a week for good oral hygiene and fresh breath.
  • Bathe your dog at least once a month, and more for dogs with particularly smelly fur.

Wipe Paws Before Entering 

Pets love to explore. This brings them a lot of joy, but also means that they can track all kinds of foul substances into the house.  To prevent this, leave a towel by the door, and always wipe your pet’s paws when it comes inside.  This is especially important on rainy and muddy days, or if your pet has rolled in something outside.

Cover Furniture

Your pet may have proudly claimed an armchair or a spot on the couch as their own.  This special space, or any other furniture where your pet lounges, will need frequent washing to keep the odors at bay.  If your pets spend a lot of time on your furniture, it’s a good idea to invest in washable covers, like slip covers.  That way, you don’t have to worry about the hassle of vacuuming and scrubbing your furniture.  Instead, just throw the cover in the wash.

  • You can also invest in easy-to-clean furniture, such as microfiber, that won’t absorb odors and stains like furniture with a thick weave will do.

SERVPRO of Bear/New Castle Can Help You

You know SERVPRO of Bear/New Castle, DE as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened".

Need Cleaning Services?  Call Us Today – (302) 392-6000.

Residential Cleaning Services include:

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list.  Properly maintaining your home’s air ducts should not be one of them.  Regular duct cleaning can increase your home’s heating and cooling efficiency, as well as improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home.  Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the clean up of sewage and other biohazard materials, and provide deep cleaning services for your home.  Find out more about our franchise professionals.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaningwater damagefire damage and mold remediation needs! 

15 Random Facts About Winter Weather

11/27/2017 (Permalink)

Storm Damage 15 Random Facts About Winter Weather SERVPRO of Bear/New Castle is dedicated to responding immediately to water and storm damage emergencies.

What’s Happening Outdoors This Time of Year

1.   IT SNOWS WHERE YOU LEAST EXPECT IT.

Snow has been known to touch down anywhere from the Sahara Desert to Hawaii – even the driest place on Earth isn’t immune.  In 2011, the Atacama Desert in Chile received nearly 32 inches of snow, thanks to a rare cold front from Antarctica.

2.   SNOWFLAKES COME IN ALL SIZES.

The average snowflake ranges from a size slightly smaller than a penny to the width of a human hair, but according to some unverified sources, they can grow much larger.  Witnesses of a snowstorm in Fort Keogh, Montana, in 1887, claimed to see saucepan-sized crystals fall from the sky.  If true, that would make them the largest snowflakes ever spotted, at around 15 inches wide!

3.   A LITTLE WATER CAN MAKE A LOT OF SNOW.

The air doesn’t need to be super moist to produce impressive amounts of snow.  Unlike plain rainfall, a bank of fluffy snow contains lots of air that adds to its bulk.  That’s why what would have been an inch of rain in the summer, equals about 10 inches of snow in the colder months.

4.   YOU CAN HEAR THUNDERSNOW WHEN THE CONDITIONS ARE RIGHT.

If you’ve ever heard the unmistakable rumble of thunder in the middle of a snowstorm, that’s not your ears playing tricks on you.  It’s likely thundersnow, a rare winter weather phenomenon that’s most common near lakes.  When relatively warm columns of air rise from the ground and form turbulent storm clouds in the sky during the winter, there is potential for thundersnow.  A few more factors are still necessary for it to occur – namely air that is warmer than the cloud cover above it, and wind that pushes the warm air upwards.

5.   SNOW FALLS AT 1 TO 6 FEET PER SECOND.

This is at least true in the case of snowflakes with broad structures, which tend to act as parachutes.  Snow that falls in the form of pellet-like graupel travels to Earth at a much faster rate.

6.    IT DOESN’T TAKE LONG FOR THE TEMPERATURE TO DROP.

Rapid City, South Dakota weather records from January 10, 1911, show just how fast temperatures can plummet.  The day started out at a pleasant 55°F.  Then, over the course of 15 minutes, a wicked cold front brought the temperature down to 8°F.  This day still holds the record for the quickest cold snap in history!

7.   THE EARTH IS CLOSEST TO THE SUN DURING THE WINTER.

Every January (the start of the winter season in the northern hemisphere), the Earth reaches the point in its orbit that it is nearest to the Sun.  Despite some common misconceptions, the seasonal drop in temperature has nothing to do with the distance of our planet from the Sun.  It instead has everything to do with which direction the Earth’s axis is tilting, which is why the two hemispheres experience winter at different times of the year.

8.   MORE THAN 22 MILLION TONS OF SALT ARE USED ON U.S. ROADS EACH WINTER.

This comes out to total approximately 137 pounds of salt per person!

9.   THE SNOWIEST CITY ON EARTH IS IN JAPAN.

Aomori City, in northern Japan, receives more snowfall than any major city on the planet.  Each year, citizens are pummeled with 312 inches (or about 26 feet) of snow on average!

10.   SOMETIMES SNOWBALLS FORM THEMSELVES.

Something strange happened in northwest Siberia – mysterious, giant snowballs began washing up on a beach along the Gulf of Ob.  It turns out that these ice orbs were formed naturally by the rolling motions of wind and water.  With some spheres reaching nearly 3 feet in width, you wouldn’t want to use this frozen ammunition in a snowball fight!

11.   WIND CHILL IS CALCULATED USING A PRECISE FORMULA.

When the weatherman reports a “real feel” temperature of -10 degrees outside, it may sound like he’s coming up with that number on the spot; however, wind chill is actually calculated using a complicated equation devised by meteorologists.  For math enthusiasts who would like to test this theory at home, the formula reads:  Wind Chill = 35.74 + 0.6215T – 35.75(V^0.16) + 0.4275T (V^0.16).

12.   CITIES ARE FORCED TO DISPOSE OF SNOW IN CREATIVE WAYS.

When snow piles up too high for a city to manage, it’s usually hauled away to parking lots, or other wide open spaces, where it can sit until the weather warms up.  During particularly snowy months, cities are sometimes forced to dump snow into the ocean, only to be met with criticism from environmental activists.  Some cities employ snow melting machines that use hot water to melt 30 to 50 tons of snow per hour.  This method is quick, but costly — a single snow melting machine can cost $200,000, and burn 60 gallons of fuel in one single hour of use.

13.   WET SNOW IS BEST FOR SNOWMAN BUILDING, ACCORDING TO SCIENCE.

Physics confirms what you’ve likely known since childhood - snow on the wet or moist side, is best for building your own backyard Frosty the Snowman.  One scientist pegs the perfect snow-to-water ratio at 5:1.

14.   SNOWFLAKES AREN’T ALWAYS UNIQUE.

Snow crystals usually form unique patterns, but there’s at least one instance of identical snowflakes in the record books. In 1988, two snowflakes collected from a Wisconsin storm, were confirmed to be twins at an atmospheric research center in Colorado.

15.   THERE IS A DIFFERENCE BETWEEN FREEZING RAIN AND SLEET.

Freezing rain and sleet can both have scary effects on driving conditions, but their formations differ in some key ways.  Both types of precipitation occur when rain formed in warm air passes through a layer of cold air near the ground.  Thicker layers of cold air create sleet – a slushy form of water that’s semi-frozen by the time it reaches the Earth.  Thinner layers don’t give rain enough time to freeze until it hits the surface of the ground, which then forms a thin coat of ice wherever it lands.

SERVPRO of Bear/New Castle, DE

When you are dealing with winter storms, flooding and water damage, immediate action is crucial.  You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job.  SERVPRO of Bear/New Castle, DE can immediately respond to storm and flooding conditions.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaningwater damagefire damage and mold remediation needs! 

Drafty Windows? Solutions for Every Budget

11/27/2017 (Permalink)

Storm Damage Drafty Windows? Solutions for Every Budget    The SERVPRO of Bear/New Castle can provide help whether you're dealing with a blizzard, hurricane, or flood

8 Easy DIY Projects to Help Dispel Those Drafts

As outside temperatures plummet, leaky windows can make the inside of your home feel downright chilly. Obviously, the permanent solution to drafts is to replace old and leaky windows with new, energy-efficient versions. Not everyone, however, can afford the substantial cost of replacement windows, and for those who are renting a home, expensive projects simply don't make sense. But there are some quick and easy fixes for drafty windows that can make a big difference in both your comfort level and your heating bills. Indeed, according to the U.S. Department of Energy, reducing drafts in a home can result in energy savings that range between 5 and 30 percent per year, while keeping your family snug and cozy. Here are a few easy projects to help dispel those drafts.

  1. Locate the Source

Find the source of drafts in your home using a matchstick or candle. Slowly move the flame around the window frame. If the flame bends or flickers at any point, use a small sticky note to mark the spot so you can come back and seal it.

  1. Draft Snake

Make or purchase a draft snake to prevent warm air from escaping—or cold air from entering—around the sills of drafty windows and under doors. Draft snakes can be made of virtually any fabric, including old towels or socks.

  1. Storm Stoppers

Install interior storm windows, which fit into the inside of an existing window frame. As an alternative to storm windows, plexiglass or clear acrylic panels can be secured with screws in the corners of the window frame.

  1. Plastic Shrink Wrap

Apply plastic shrink film to the indoor window frame with double-sided tape, then heat the plastic with a blow dryer to shrink the film and remove wrinkles. Most home improvement stores sell plastic shrink insulation kits that can be easily installed in minutes.

  1. Caulk

Window caulking is one of the first lines of defense against cold air —but it can develop cracks or gaps over the years. Seal small cracks by adding a new layer of caulk or by adding rope caulk, which can be molded into the cracks. If there are large gaps or cracks, remove the old caulk and replace it.

  1. Bubble Wrap

If you don’t need to open a window all winter, use bubble wrap to seal it. You can buy bubble wrap by the roll and cut it to fit your drafty windows. Use double-sided tape to keep the plastic in place.

  1. Window Treatment

Seasonally swap out your lightweight curtains for insulating window treatments. Opt for heavy draperies or layered curtains; honeycomb shades, which trap air between layers of fabric to provide insulation; or roman shades.

  1. Weather Stripping

Repair, replace, or add weather stripping around drafty windows and doors. Choose from self-stick rubber weather stripping, sold in rolls; felt weather stripping, sold in sheets; V-seal weather stripping, sold in both plastic and spring-metal versions; or expandable spray foam weather stripping, sold in aerosol cans. 

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SERVPRO of Bear/New Castle, DE

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damagefire damage and mold remediation needs! 

Storm Damage Cleanup and Restoration

When you are dealing with winter storm and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Bear/New Castle, DE can respond immediately to any size disaster in New Castle County.

10 Property Management Tips to Help Avoid Holiday Fires

11/27/2017 (Permalink)

Commercial 10 Property Management Tips to Help Avoid Holiday Fires    The holidays can quickly turn from joyful to tragic when a fire occurs.

Decorations and Other Holiday Festivities Should Be Approached with Care

For most people, the holiday season represents a time for festivities, good cheer and decking the halls. Christmas trees, wreaths, and menorahs are displayed and strings of blinking lights drape balconies and clubhouses at apartment complexes. But what few consider is that these decorations can contribute significantly to holiday fires. Dry holiday trees and lighted candles comprise some of the greatest dangers.

According to the National Fire Protection Association (NFPA), U.S. fire departments responded to an average of 240 home fires per year that started with Christmas trees. Nearly half of these fires were caused by electrical problems, and one in four resulted from a heat source that was placed too close to the tree.

Is Your Apartment Property Ready for the Holidays?

By following a few fire prevention tips and measures suggested by the American Red Cross and NFPA, the risk of fire resulting from holiday fun can be greatly reduced. Here are 10 tips that property owners and managers can use to educate apartment residents and staff when decking the halls:

  • When using an artificial tree, wreath or garland, be sure that the product is labeled, certified or identified by the manufacturer as fire-retardant.
  • When choosing a fresh tree, make sure the green needles don’t fall off when touched. Before placing it in the stand, cut 1-2” from the base of the trunk. Add water to the tree stand and make sure someone is responsible for watering the tree daily.
  • Make sure the tree and other holiday decorations are not blocking an exit and that they are at least three feet away from any heat source, like fireplaces, space heaters, radiators, candles and heat vents or lights.
  • Use lights that have the label of an independent testing laboratory and make sure you know whether they are designed for indoor or outdoor use. Replace any string of lights with worn or broken cords, or loose bulb connections. Connect no more than three strands of mini-light sets or a maximum of 50 bulbs for screw-in bulbs.
  • Never use candles to decorate the tree. Artificial candles are an available and safer alternative.
  • Never leave children or pets alone in a room with a lit candle.
  • Always turn off all holiday lights before leaving the home, office or clubhouse, and before going to bed.
  • After the holidays, get rid of live decorations. Dried-out trees, wreaths, and garlands are a fire hazard and should not be left in the home, garage, storage building, or placed outside on the property.
  • Do not hang decorations from fire sprinklers. Also, make sure smoke alarms are in working order.
  • When hanging decorations, use the correct ladder for the job and have help on hand, especially for tough jobs.

The holidays can quickly turn from joyful to tragic when a fire occurs. By taking simple precautions, property owners and apartment residents can avoid potential fire hazards and make this time of year a healthy and happy one.

Have an emergency at your property? – Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damagefire damage and mold remediation needs! 

We Will Protect Your Business and Your Clients When Restoring Your Property

At SERVPRO of Bear/New Castle, we know that damage to the properties you manage could leave your tenants displaced or your client's business out of commission indefinitely. Our professionals work efficiently to minimize the disruption and restore your facility to preloss conditions as soon as possible. We'll help you protect the security and safety of your facility and your clients.

Why Choose SERVPRO of Bear/New Castle?

Flexible Solutions to Allow Normal Operations

We understand that your property needs to continue operating, even in the face of disaster. In many cases, SERVPRO of Bear/New Castle can clean up in a way that the damaged space can be safely isolated from functional space so that normal operations can proceed around the cleanup. 

Scalable Resources to Accommodate Any Size Project

As a national leader in the restoration industry, SERVPRO of Bear/New Castle can scale the number of personnel, equipment, and project management team members to accommodate any size project. For major events and large scale losses, we can mobilize one of our elite Commercial Large Loss Teams.

What Business Owners Need to Know About Winter Weather Alerts

11/27/2017 (Permalink)

Commercial What Business Owners Need to Know About Winter Weather Alerts SERVPRO of Bear/New Castle is dedicated to responding immediately to water and storm damage emergencies.

Understanding Four Primary Winter Weather Alerts

Businesses in New Castle County are urged by the NOAA’s National Weather Service to stay on top of local warnings and forecasts.  Below are definitions of some of the primary winter weather alerts that, as a business owner, you should know about, and what to expect if one of these is issued in New Castle County.

Winter Storm Outlook

This is the term used when a storm hasn’t arrived yet, but is expected to arrive in a few days. This gives you time to check emergency supplies and go over the company’s emergency plan with employees.  It is important that you stay updated on the weather so you can prepare accordingly.

Winter Storm Advisory

This alert lets you know of less severe winter weather on its way.  This does not mean that you do not need to prepare for it.  Any amount of snow and ice accumulation can cause dangerous conditions and travel delays; therefore, your employees should exercise extreme caution.  Make sure all company vehicles are filled with fuel, and your building premises are taken care of to prevent any fall or injury.

Winter Storm Watch

This alert will let you know about the possibility of heavy snow, sleet, freezing rain or blizzard conditions.  These types of winter storm watches are typically issued anywhere from 12 to 48 hours before a winter storm begins.

Winter Storm Warning

This alert will let you know that dangerous winter weather, such as heavy freezing rain, sleet or snow, is imminent.  You are typically notified by these warnings between 12 to 24 hours before the storm hits.

Other Winter Weather Alerts

There are several other winter weather alerts that you should be aware of – particularly if your business has fleet drivers.

Blizzard Warning

Blizzard warnings are issued for gusty or sustained winds of 35 mph or more, and for blowing or falling snow that creates visibility problems.

Ice Storm Warning

Ice storms can create extreme hazardous conditions for traveling.  The weight of ice can cause falling power lines and tree limbs.  If you have drivers out on the roads, have them drive with great caution.

Wind Chill (Watch, Warning or Advisory)

This alert is issued when temperatures dip or reach below -20 degrees Fahrenheit, which can cause very dangerous conditions outside.

Sleet

Sleet is where raindrops freeze and turn into ice pellets before they reach the ground.  Sleet does not stick to objects, and typically bounces when it hits a surface, but can still be hazardous to motorists since it can accumulate like snow.

Freezing Rain

When rain temperature falls below freezing temperature as it hits a surface, it can freeze to surfaces like roads, vehicles or trees and form a glaze or coat of ice.  This can cause a serious hazard even in small accumulations.  Alerts are quite necessary for this so that people may take caution of these hazards.

Locally Owned Company with National Resources

SERVPRO of Bear/New Castle, DE will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage.  We are part of a national network of over 1,700 franchises with special disaster recovery teams placed strategically throughout the country to respond to large scale events and disasters.

We are proud to be a part of our community, and strive to provide the residents and business owners in our area with the fastest response times and our best work each and every day. 

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your commercial cleaningwater damagefire damage and mold remediation needs! 

Ketchup Stain Removal Guide

11/25/2017 (Permalink)

Cleaning Ketchup Stain Removal Guide Clean tips provided by SERVPRO of Bear/New Castle, DE

Tips for Getting Ketchup Stains Out of Clothes, Upholstery and Carpets

Ketchup stain removal techniques are necessary skills to master if you or your family members love ketchup.  One of the keys to removing ketchup stains is to act as quickly as possible. The longer it stays on the carpet, upholstery or clothing the more likely it is to set in, and the more work and effort it will take to remove it.

Remove any excess ketchup with a spoon or knife, but be careful not to rub it into the fabric. Avoid dabbing at it as this can spread the stain.  It’s important to read all wash care labels thoroughly before washing and test any stain-removing solutions on a hidden area of the fabric first.

Fabric

  1. Working from the back of the stain, flush with cold water.
  2. Pretreat with a liquid laundry detergent, tap the stain, and let stand for several minutes.
  3. Rinse well.
  4. Sponge with white vinegar.
  5. Rinse well.
  6. Repeat Steps 2 to 5 until you have removed as much of the stain as possible.
  7. Pretreat with a prewash stain remover, and then launder.
  8. If the stain remains, rub with a liquid laundry detergent, and then soak in warm water for up to 30 minutes.
  9. Launder again, with bleach, if necessary. (Always review the Care Label to determine if bleach can be used.)
  10. If the garment requires dry-cleaning, bring it as quickly as possible to the drycleaner and point out the stain. Remember, the longer you wait, the harder it will be to remove the stain.

Upholstery

  1. Sponge with cool water.
  2. Mix one tablespoon of liquid hand dishwashing detergent with two cups of cool water.
  3. Using a clean white cloth, sponge the stain with the detergent solution.
  4. Blot until the liquid is absorbed.
  5. Repeat Steps 3 and 4 until the stain disappears.
  6. Sponge with cold water and blot dry.

Carpet

  1. Sponge with cool water.
  2. Mix one tablespoon of liquid hand dishwashing detergent with two cups of warm water.
  3. Using a clean white cloth, sponge the stain with the detergent solution.
  4. Blot until the liquid is absorbed.
  5. Repeat Steps 3 and 4 until the stain disappears or is no longer absorbed into the cloth.
  6. If the stain remains, mix one tablespoon of ammonia (Caution: never mix chlorine bleach and ammonia - the resulting fumes are hazardous) with 1/2 cup of warm water.
  7. Sponge the stain with the ammonia solution.
  8. Blot until the liquid is absorbed.
  9. Sponge with cold water and blot dry.

Need Carpet or Upholstery Cleaning?  Call Today – (302) 392-6000

Residential Cleaning Services

Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of Bear/New Castle, DE has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO of Bear/New Castle, DE as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

How to Remove a Blood Stain From Fabric

11/23/2017 (Permalink)

Biohazard How to Remove a Blood Stain From Fabric SERVPRO of Bear/New Castle, DE Provides cleanup and recovery services for many biohazard situations

Steps That Can Help Avoid Long-Term Damage to Your Clothes, Upholstery and Carpet

Whether you nick yourself while shaving, or receive an unexpected scratch, it’s important to treat the stains on your fabric as soon as possible; blood stains are relatively easy to remove before they set but can be nearly impossible to wash out after 24 hours. 

Fabric

  1. If the stain is fresh, soak the fabric in cold water or use an eye dropper to apply hydrogen peroxide directly to the stain.
  2. For dried stains, brush the stain well to remove the surface deposit, then pretreat or soak in cool water with a laundry product containing enzymes.
  3. Launder using the recommended method listed on the fabric’s care label.
  4. If the stain remains, rewash using the type of bleach that's safe for the fabric.

Upholstery

  1. If the stain has dried, brush it well to remove the surface deposit.
  2. Mix one tablespoon of liquid hand dishwashing detergent with two cups of cold water.
  3. Using a clean white cloth, sponge the stain with the detergent solution.
  4. Blot until the liquid is absorbed.
  5. Repeat Steps 3 and 4 until the stain disappears.
  6. Sponge with cold water and blot dry.

Carpet

  1. If the stain has dried, brush it well to remove the surface deposit.
  2. Mix one tablespoon of liquid hand dishwashing detergent with two cups of cold water.
  3. Using a clean white cloth, sponge the stain with the detergent solution.
  4. Blot until the liquid is absorbed.
  5. Repeat Steps 3 and 4 until the stain disappears or is no longer absorbed into the cloth.
  6. If the stain remains, mix one tablespoon of ammonia (Caution: Never mix chlorine bleach and ammonia - the resulting fumes are hazardous) with 1/2 cup of warm water.
  7. Sponge the stain with the ammonia solution.
  8. Blot until the liquid is absorbed.
  9. Sponge with cold water and blot dry.

Biohazard Cleanup and Restoration

Blood can be difficult to clean and may require a professional. SERVPRO of Bear/New Castle’s specialist are trained to carry out the intricate and detailed work of blood and biohazard cleanup.

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. SERVPRO of Bear/New Castle, DE will clean, disinfect and deodorize the affected areas.

If you find that the blood stain is more than you can handle yourself contact SERVPRO of Bear/New Castle, DE at (302) 392-6000. We offer a full range of cleaning services for jobs of all shapes and sizes.

Improving Indoor Air Quality at Your Business

11/22/2017 (Permalink)

Commercial Improving Indoor Air Quality at Your Business SERVPRO of Bear/New Castle can help you improve the indoor air quality of your office.

Know What Affects Your Indoor Air Quality and Why it Matters

Most people spend an average of 90% of their time indoors. Much of that time, for adults, is spent in an office or warehouse environment. Indoor air quality can contribute to the health and comfort of your employees, customers, and all who visit your place of business.

Why Does Indoor Air Quality Matter?

Many studies suggest that the level of pollutants indoors often surpasses the pollutants outdoors. Poor indoor air quality can potentially impact the health and wellbeing of your employees.

According to OSHA, the following symptoms have been linked to poor indoor air quality:

  • Nose, lung, throat, and eye irritation
  • Headaches
  • Fatigue
  • Concentration difficulty

What Affects Indoor Air Quality?

Fixing indoor air quality is not as simple of a fix as changing a pipe or washing a window. Several independent factors, both indoors and out, can contribute to poor indoor air quality.

Potential factors include, but are not limited to:

  • Outdoor pollutants such as smoke, smog, etc.
  • Poor ventilation and/or insulation
  • Inadequate moisture and humidity control
  • Untreated smoke damage
  • Spilt chemicals and leaking gases
  • Dust, dirt, and animal dander
  • Fungi, pollen, and other biological matter
  • Tobacco 

What Can SERVPRO of Bear/New Castle Do?

As mentioned before, many factors can impact indoor air quality. Fortunately, we offer comprehensive services that tackle many of these factors. At SERVPRO of Bear/New Castle, we offer inspections with recommendations for the best course of action to leave your office with cleaner air.

HVAC Systems

Without regular attention, heating, ventilation, and air conditioning (HVAC) systems can spread contaminants throughout your office. We offer regular inspections and cleanings so your office enjoys cleaner air and longer-lasting HVAC systems.

Mold Remediation

Mold, especially if left untreated long term, may pose health risks to your employees according to the EPA. Mold spores can travel through the air, impacting the indoor air quality and spreading the mold throughout the building. We have the training, equipment, and experience necessary to contain the mold, restore your property, and make it “Like it never even happened.”

Fire and Smoke Damage

Walls, carpets, and even furniture can carry smoke and soot long after the fire is put out, which can impact your indoor air quality. If your property experiences a fire, we can handle the damage both big and small. We can also make sure your building and its contents are properly cleaned.

Water Damage

No matter whether the water damage was caused by a leaky roof, a broken pipe, or a flooded basement, moisture and humidity may lead to poor indoor air quality, along with other significant problems. We can help to identify the source of the problem and fix any damage that may have occurred.

Commercial Cleaning

We also offer commercial cleaning services that go above and beyond typical janitorial or maid services. Regular cleaning can help combat potential air pollutants like dust, dirt, pollen, etc.

Cleaner air can lead to a healthier and more productive workforce. It also can improve your clients’ and visitors’ experiences with your company. If your company could benefit from any of our services, call SERVPRO of Bear/New Castle, DE

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damagefire damage and mold remediation needs! 

9 Things You Should Know About Mold

11/22/2017 (Permalink)

Mold Remediation 9 Things You Should Know About Mold SERVPRO of Bear/New Castle, DE is close by and ready to help with your mold-damaged property.

The Best Ways to Control Mold Growth is to Control Moisture

Mold is part of the natural environment and can be found everywhere, indoors and outdoors.  It is not usually a problem unless it begins growing indoors.  The best way to control mold growth is to control moisture.

Here are a few tips regarding mold and moisture in homes, schools, multi-family and commercial buildings.  Mold can have a big impact on indoor air quality.

  1. Always seek advice from a professional if you have more than ten square feet of mold, and always use the proper personal protective equipment (PPE) to ensure your safety.
  2. There is no practical way to eliminate all mold and mold spores in an indoor environment. The way to control indoor mold growth is to control moisture.
  3. If mold is a problem in your home or school, one must clean up the mold and eliminate sources of moisture.
  4. Fix the source of the water problem or leak to prevent mold growth.
  5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside.
    • Using air conditioners and/or dehumidifiers.
    • Increasing ventilation.
    • Using exhaust fans whenever cooking, dishwashing and cleaning.
  1. Clean and dry damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  2. Reduce the potential for condensation on cold surfaces by adding insulation (i.e. windows, piping, exterior walls, roof, or floors).
  3. In areas of perpetual moisture, do not install carpeting (i.e. near drinking fountains, classroom sinks, or on concrete floors with leaks or frequent condensation).
  4. Mold can be found almost anywhere. It can grow on virtually any substance, providing that moisture is present (i.e. wood, paper, carpet, food).

If you see signs of mold, call SERVPRO of Bear/New Castle – (302) 392-6000.

When a home or business suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in as little as 48-72 hours.  Since mold can produce allergens and irritants, you will want a trained, experienced professional to properly resolve the mold infestation.  If you suspect that your Bear, DE home or business has a mold problem,  SERVPRO of Bear/New Castle, DE can inspect for any visible mold, and remediate it from your property.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

14 Bad Habits That Could Burn Down Your House

11/22/2017 (Permalink)

Fire Damage 14 Bad Habits That Could Burn Down Your House SERVPRO of Bear/New Castle has the specialized fire restoration training needed to restore your home to pre-fire condition.

Bad Habits You Should Break

House fires are more common than you may realize, with potential fire starters like light bulbs, laptops, and lint traps hiding in plain sight throughout your home, disguised as harmless, everyday necessities. Are you guilty of these bad habits that could burn your house down?

Piling Up Dirty Rags

A pile of chemical-soaked rags could trigger the perfect storm: Left unattended, these rags are a very real fire hazard, as they could oxidize and spontaneously combust, causing a house fire. To dispose of soiled rags properly, place them in a metal can that's been filled with water, and cover it with a tight-fitting lid, or lay them flat outside to dry. 

Misusing Electric Blankets

An electric blanket poses a potential fire hazard if used improperly. Never allow pets to snuggle up on top, and don't pile extra covers over the electric blanket, because excessive heat buildup may lead to fire. Keep your electric blanket at its lowest setting, never bend the coils, and always turn it off in the morning.

Neglecting Appliance Recalls

Home appliances cause an estimated 150,000 fires each year, and a significant number of these were caused by defective appliances. To keep on top of recalls and prevent disaster in your home, register your appliance with the manufacturer or go to www.recalls.gov to find out if any of your models are on the list.

Lingering Dryer Lint

Emptying the lint screen increases your dryer’s efficiency, but did you know that lint is also flammable? Mixing excessive heat with lint buildup is a recipe for disaster. Clean the dryer vent and exhaust duct regularly, as well as the interior of the dryer frame, to clear away lint and clogs, and reduce the risk of fire.

Letting Your Laptop Overheat

When you leave your laptop on your bed, couch, rug, or other soft, flammable surface, you run the risk of restricting airflow through the cooling vents, which can cause your laptop to overheat and possibly catch fire. To prevent fires, keep your laptop on a desk or table instead. 

Choosing the Wrong Wattage

Using a 60-watt bulb in a 40-watt socket puts your home at risk. Installing a light bulb with a wattage that is too high for a lamp or light fixture is a leading cause of electrical fires. Always check the light fixture’s maximum wattage, and never go over the recommended rating.

Using Too Many Extension Cords

Extension cords are meant to be a temporary response to a lack of electrical outlets, not a permanent solution. Connecting a large number of cords for a significant amount of time can cause an overload that leads to a short circuit, which could ignite a fire. If you need additional outlets, hire a qualified electrician to install them, and you'll avoid this problem altogether. 

Performing DIYs You're Not Qualified to Do

Jobs involving electrical wiring, plumbing, and HVAC units should never be completed without a qualified professional. Gas leaks and electrical sparks resulting from the improper installation are a common cause of house fires. Don't put your home and your family at risk by attempting these dangerous DIYs on your own—hire a licensed professional instead. 

Disregarding Dust

Built-up dust can be a fire hazard if it collects in and around electronics, electrical sockets, and even floor heaters. By vacuuming on a regular basis, especially behind your electronics, you’ll significantly reduce the likelihood that particles of dust will catch fire due to prolonged exposure to heat sources.

Storing Batteries Improperly

If you store 9-volt batteries in your kitchen junk drawer, you may be putting your home at risk. When loose batteries roll around with other metals, such as screws or paper clips, the two terminals could short out and generate enough heat to ignite nearby flammables. Put a piece of electrical tape over the terminals, or store the batteries in their original packaging to prevent this possibility. 

Ignoring Uninvited Pesky Guests

Mice and other rodents like to gnaw on electrical wires. Over time, they can remove the sheathing, leaving the wires exposed. Unfortunately, the electric current that travels through the wire generates heat, and in the absence of sheathing this could lead to sparks caused by short circuits, which in turn could ignite the surrounding surfaces. If you suspect a rodent infestation, call a professional exterminator immediately.

Forgetting the Chimney Sweep

Dead birds, raccoon nests, cracked mortar, and built-up creosote are all common causes of chimney fires. The National Fire Protection Association recommends scheduling a professional chimney sweep at least once a year to ensure the safe operation of the chimney. And when you're building a fire in your fireplace, always light it with an approved fire starter—never kerosene. The consequences could be disastrous.  

Overlooking the Range Hood

While ovens and cooktops are the most common sources of kitchen fires, range hoods also pose a potential threat. Over time, grease that has built up on the vent hood filter can drip down onto the cooktop, possibly igniting a fire. From there, the flames could easily reach your cabinets, and before you know it, your kitchen could be consumed by fire. Don't let this happen to you! Regularly clean and maintain your range hood to keep your kitchen out of harm's way. 

Arranging Furniture Unwisely

If your furniture is too close to your wood stove, it could spontaneously ignite. Pyrolysis, a chemical decomposition of a combustible item, occurs when an object (say, a sofa) is continually exposed to a heat source (a wood stove) and eventually dries out. This leading yet seldom-considered cause of structural fires does not require a direct flame; all it takes is heat and time for ignition to occur.

Have Smoke or Fire Damage? Call (302) 392-6000

Why Choose SERVPRO of Bear/New Castle?

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

What You Can Do Until Help Arrives

After any fire damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

How TO’s & Quick Tips

Lead Exposure Home Checklist

11/21/2017 (Permalink)

Biohazard Lead Exposure Home Checklist Learn what SERVPRO of Bear/New Castle, DE can do to help with a possible lead exposure or other biohazard circumstance in your home. Call us at (302

Protect Your Family from Exposures to Lead

Lead is a naturally occurring element found in small amounts within the earth’s crust.  While there are some beneficial uses for lead, it can be toxic to humans and animals.

The following questions will help to determine if your family is at risk for lead exposure:

1.   Was your home built before 1978?

A majority of homes built before 1978 (especially homes built throughout the 1940s through 1960s), contain lead-based paint, which can have a dangerous effect on the health of young children (under the age of six) and pregnant women.

2.   Do you see walls, furniture, or window sills in your home with chipping or peeling paint?

Lead-based paint is unsafe if it peels, chips, or cracks.  Harmful lead dust is created when windows, doors, edges of stairs, rails, or other lead-based painted surfaces wear away over time.  You or your landlord can get your home checked for lead by hiring a trained, certified professional.  Many young children put their hands or other objects covered with lead dust in their mouths, which can cause serious damage to their health.  Wash children’s hands, bottles, pacifiers and toys often.

3.   Do your children play in lead-contaminated soil near your home?

Soil around homes with lead-based paint may have lead chips, dust, or flakes in it.  Children can accidentally swallow this soil while playing outdoors, or the soil may be tracked indoors from shoes onto carpet and floors, where children can eventually come into contact with it.  Teach children to wipe and remove their shoes, as well as to wash their hands, after playing outdoors.

4.   Do you store food in imported pottery that contains lead?

Imported pottery and dishware usually contain lead.  To protect your family from lead poisoning, use imported pottery only for decoration, and keep food and drinks in other safe, storage containers.

5.   Do you work with lead in your job?

You may be exposed to lead on the job if you work as a painter, ironworker, construction worker, cable splicer, automobile radiator repair mechanic, firearms instructor, metal shop worker, stained glass artist or battery maker.  If you work in a lead-related industry, change your work clothes before entering the home, wash your work clothes separately from the clothes you wear around your family, and remove your shoes before entering your home, as lead can be tracked indoors onto carpets, floors, and furniture.

Should I Have My Home Tested

If you have answered yes to any of these questions, have your home tested by a certified professional by contacting 1-800-424-LEAD (5323) or visiting https://www.epa.gov/lead.  If you rent your home, find out if your landlord has checked your home for lead.  Have your children tested for lead poisoning by asking your doctor, or health specialist at a Head Start center, to perform a simple blood test (Medicaid should pay for the cost of the lead poisoning test).

Learn what SERVPRO of Bear/New Castle, DE can do to help with a possible lead exposure or other biohazard circumstance in your home. Call us at (302) 392-6000.

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences.  A failure to properly remove such substances can contribute to unhealthy and dangerous environments.  SERVPRO of Bear/New Castle, DE is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your biohazard cleaningwater damagefire damage and mold remediation needs! 

Mold and Indoor Air Quality in Schools

11/20/2017 (Permalink)

Mold Remediation Mold and Indoor Air Quality in Schools Call SERVPRO of Bear/New Castle, who will respond quickly and work fast to manage the situation. (302) 392-6000

Common Moisture Sources Found in Schools

Moisture problems in school buildings can be caused by a variety of conditions, including roof and plumbing leaks, condensation and excess humidity.  Some moisture problems in schools have been linked to changes in building construction practices during the past twenty to thirty years.  These changes have resulted in more tightly sealed buildings that may not allow moisture to escape easily.  Moisture problems in schools are also associated with delayed or insufficient maintenance, due to budget and other constraints.  Temporary structures in schools, such as trailers and portable classrooms, have frequently been associated with moisture and mold problems.

Suggestions for Reducing Mold Growth in Schools

Reduce Indoor Humidity

  • Vent showers and other moisture-generating sources to the outside.
  • Control humidity levels and dampness by using air conditioners and dehumidifiers.
  • Provide adequate ventilation to maintain indoor humidity levels between 30-60%.
  • Use exhaust fans whenever cooking, dishwashing and cleaning in food service areas.

Inspect the Building for Signs of Mold, Moisture, Leaks or Spills

  • Check for mold-like odors.
  • Look for water stains or discoloration on the ceiling, walls, floors, and window sills.
  • Look around and under sinks for standing water, water stains, or mold.
  • Inspect bathrooms for standing water, water stains, or mold.
  • Do not let water stand in air conditioning or refrigerator drip pans.

Respond Promptly When You See Signs of Moisture and/or Mold, or When Leaks or Spills Occur

  • Clean and dry any damp or wet building materials and furnishings within 24-48 hours of occurrence to prevent mold growth.
  • Fix the source of the water problem or leak to prevent mold growth.
  • Absorbent materials that contain mold, such as ceiling tiles, may need to be replaced.
  • Check mechanical rooms and roof for unsanitary conditions, leaks or spills.
  • Contact SERVPRO of Bear/New Castle at (302) 392-6000.

Prevent Moisture Condensation

  • Add insulation to reduce the potential for condensation on cold surfaces (i.e. windows, piping, exterior walls, or floors).

Floor and Carpet Cleaning

  • Remove spots and stains immediately, using the flooring manufacturer’s recommended techniques.
  • Use care to prevent excess moisture or cleaning residue accumulation, and ensure that cleaned areas are dried quickly.
  • Do not install carpeting in areas where there is a perpetual moisture problem (i.e. near drinking fountains, classroom sinks or on concrete floors with leaks or frequent condensation).

Commercial Mold Remediation

Mold infestations can be caused by minor water intrusions like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your school has a mold problem, call SERVPRO of Bear/New Castle, DE, who will respond quickly and work fast to manage the situation.

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Bear/New Castle, DE can respond quickly, working to first contain the contamination to help prevent its spread to other parts of the building.  Next, we will begin the remediation process, working safely and effectively to manage the situation.  We have the training, experience, and equipment to contain the mold infestation and remediate it to its preloss condition.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaningwater damagefire damage and mold remediation needs! 

7 Cold Weather Risks for Small Businesses in New Castle County

11/20/2017 (Permalink)

Commercial 7 Cold Weather Risks for Small Businesses in New Castle County When it comes to your commercial property, we mean business. Call SERVPRO of Bear/New Castle (302) 392-6000

Prevent Your Revenues from Dropping as Fast as the Mercury

Whether it’s pounding rainfall, massive snowstorms, burst pipes on the heels of freezing temperatures or power outages, winter weather presents many threats that can lead to business shutdowns, property damage and loss of revenue.

Now is a good time to make a plan to stay open for business, while protecting your employees and customers from the dangers of severe winter weather.

Top Winter Risks that Threaten Small Businesses

1.   Slips, Trips, and Falls

Icy parking lots and driveways, floors wet with melted snow, bunched-up doormats, and electrical cords all pose a risk. 

Manage It:

Shoveling and salting walkways, mopping spills, putting up “Wet Floor” signs, and keeping all floors clear go a long way toward preventing falls.

2.   Business Interruption

Bad weather can force businesses to close their doors unexpectedly. This will prevent your business from bringing in revenue during the storm. Even if your business is based in a warmer part of the country, you could be impacted if one of your suppliers is walloped by a storm and unable to deliver your inventory.

Manage It:

Have a protocol in place for dealing with bad weather, including a system for alerting your employees about whether they have to come in. Develop a backup supply chain so that you can keep the shelves stocked no matter what.

3.   Snowed-in Employees

In some industries, you can’t open if your employees can’t make it in to the office. In others, your team can be productive from the snowed-in safety of their homes. If your employees are able to work from home, remember productivity is only possible if there are no issues with network connectivity and logging in.

Manage It:

Before bad weather starts, have a clear work-from-home policy and let employees give it a test run so they can be productive from afar.

4.   Sickness

During cold and flu season, germs can spread from one person to another at lightning speed. Sickness is one of the top cold weather risks for small businesses because this can have a disastrous effect on productivity.

Manage It:

Encourage employees to get flu shots to prevent getting sick. When someone starts showing signs of illness, have them go home so they don’t spread their germs to everyone else.

Home-Based Businesses are at Risk, Too

If you have a home-based business, there are winter risks that will affect your business. Take steps to manage the following risks:

5.   Icy Driveways and Sidewalks

Ice can cause a risk if clients are visiting or packages are being delivered. A delivery person or client who slips and hurts themselves on the ice could legally hold your business liable for the cost of treating the injury.

Manage It:

Shovel and salt or meet the delivery folks at their trucks.

6.   Power Outages

Snow or ice storms can lead to power outages. If you rely on a computer for your home-based work, having no power creates a whole new set of problems.

Manage It:

Most home improvement stores sell generators you can use to power your business. If you are without power, consider going to a nearby coffee shop or public library, where you could have access to power and WIFI.

7.   Burst Pipes

When the temperatures drop, one major issue that could come up is a frozen water pipe.

They can create an inconvenience but, more seriously, can cause major damage to your property

Manage It:

Insulate properly and leave taps dripping in very cold weather. Check with your agent to make sure your home-based office and business equipment are protected. It’s important to remember that most homeowners’ policies exclude damage to business property, so you may need a commercial policy.

Storm or Flood Damage? Call SERVPRO of Bear/New Castle Today (302) 392-6000

Commercial Storm Damage Restoration

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Commercial Restoration Presents Unique Challenges

SERVPRO of Bear/New Castle, DE has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaningwater damagefire damage and mold remediation needs! 

Follow Us on Your Favorite Social Media Network

11/19/2017 (Permalink)

General Follow Us on Your Favorite Social Media Network Calling All Social Butterflies! Find SERVPRO of Bear/New Castle on your favorite network.

Let’s Be Social - Follow Us, Like Us, Watch Us

Join our Social Media Community and keep in touch with what's going on. 

When you Follow, Like or Watch SERVPRO of Bear/New Castle, DE on your favorite network you'll receive:

Facebook: https://www.facebook.com/SERVPRObearde

Google+:         https://plus.google.com/117391336724665825824

LinkedIn:            https://www.linkedin.com/company/10052016/

SERVPRO of Bear/New Castle, DE is Faster to Any Size Disaster

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your residential and commercial cleaningwater damagefire damage and mold remediation needs! 

We have the training and expertise to help make it “Like it never even happened.” 

Flood Clean Up Tips For Homeowners In Corbit, DE

11/18/2017 (Permalink)

Storm Damage Flood Clean Up Tips For Homeowners In Corbit, DE Severe thunderstorms can lead to flash flooding in Corbit, DE Call SERVPRO of Bear/New Castle if you have storm damage (302) 392-6000

Severe thunderstorms can lead to flash flooding. Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 if you have storm damage.

Rising water is one of the most frightening problems that a homeowner may face, and the resulting flood clean-up is both costly and time-consuming. It is a scary prospect watching floodwaters creep slowly toward your home. If high water makes an incursion, severe damage and a horrible clutter of muck, debris, and germs may follow. Acting quickly after the water recedes can decrease the damage and perhaps make some possessions and furniture salvageable. Even carpet may be restorable, depending on the extent and the type of the flooding. Unfortunately, many electronics exposed to the water are typically considered a loss. Don’t take water damage lightly. Even if the area only had an inch of water, or is just damp, it can become the ideal situation for mold growth within days. Mold may contaminate walls, carpet, furniture, and flooring. It can lead to breathing issues including asthma, and severe illness. Learn more about Mold and its negative impact on your health.

Below are some useful flood clean-up tips for home and business owners. If any mold is suspected, we recommended using the services of an IICRC-certified mold remediation specialist such as SERVPRO of Bear/New Castle, DE rather than attempting clean-up yourself.

Clean Up Tips for Homeowners

  • Before going into the house to begin flood clean-up, check for downed power lines, gas leaks, foundation cracks, or other obvious problems.
  • If power lines are down near the home, avoid puddles or standing water. Calling on professional help is the best way to avoid injury or electrocution.  
  • Be on the lookout for wild animals, including snakes. Floodwaters tend to uproot them from their natural areas, and it is possible that they have entered the home or are in the general vicinity.
  • While cleaning up, wear protective gear such as boots and rubber gloves.
  • Waterlogged cleaning products, paint, batteries, and fuel are contaminated and considered hazardous. Learn more about disposal of these items.
  • Discard food items and drinking water if it has come into contact with the flood waters. This includes canned goods and bottled water. Follow the maxim: When in doubt, throw it out!

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.  

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Tree Maintenance & Care: Steps to Take Before a Storm

11/15/2017 (Permalink)

Storm Damage Tree Maintenance & Care: Steps to Take Before a Storm Winter damage can become worse over time if you don’t take care of it in a timely way.

Trees Can Pose a Safety Hazard to Your New Castle Home If They Are Not Properly Inspected and Maintained

Trees can present a particularly significant danger during a storm. Wind, lightning, snow and ice can all transform a tranquil row of trees into an imminent threat to your property. Proper tree maintenance involves more than pruning and trimming overgrown branches. These are some of the key steps you can take to protect your trees and prevent them from becoming a safety hazard.

Steps to Take Before a Storm

  • Remove any dead trees on your property.
  • Maintain the health of trees through timely watering, proper fertilization and protection from soil compaction. Healthy trees will be able to better adapt to changes in the environment and remain firm in the wind.
  • Regularly prune dead or broken limbs to help trees maintain their structural integrity.
  • Remove or treat pest problems immediately to minimize potential damage to trees.

Six Signs to Monitor

Make safety a priority when performing maintenance on your trees. Contact a professional tree-care service if you are not able to safely prune or remove trees in your yard.

Consult with a professional if the trees in your yard display any of the following characteristics:

  • Cracks in the trunk or major limbs.
  • Signs of hollowing and decay.
  • Mushrooms growing from the bark.
  • Significant leaning to one side.
  • Limbs in contact with power lines.
  • Branches hanging over your house.

Even the healthiest and strongest of trees will break under the weight of ice. Broken tree limbs account for much of the storm damage from icy weather in New Castle County. A tree limb encased in a block of ice can weigh hundreds of pounds and can easily crash through roofs and even crush a car.

Heavy snow and high winds can knock down tree limbs, taking out power lines, damaging siding, and generally making your landscaping look a mess. Getting your trees trimmed can help prevent this type of damage, as well as keep your trees healthy and looking great.

Winter damage can become worse over time if you don’t take care of it in a timely way. Always make sure to inspect your home in both the fall and in the spring to repair any damage that could affect your home’s condition. By taking care of minor issues before winter, you can help prevent larger ones, while taking care of any damage after the cold weather has passed can help your home be ready for anything.

To learn more about Storm Damage Cleanup and Restoration  click here

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damagefire damage and mold remediation needs! 

Faster to Your New Castle, DE Water Damage

11/12/2017 (Permalink)

Water Damage Faster to Your New Castle, DE Water Damage SERVPRO of Bear/New Castle, DE responds Faster to any size disaster in New Castle, DE

SERVPRO of Bear/New Castle, De Arrives Quickly and Starts the Water Extraction Process Almost Immediately

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bear/New Castle, DE provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster In New Castle, DE

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

How to Thaw a Frozen Turkey (And how Not To)

11/11/2017 (Permalink)

General How to Thaw a Frozen Turkey (And how Not To) SERVPRO of Bear/ New Castle, DE

What You Need to Know

Thawing a frozen turkey takes time, but you’ve got a few options if you find yourself behind schedule. You’ll need to take special care when defrosting your Thanksgiving turkey, since some approaches (like defrosting it on the counter) are unsafe. 

You’ve got at least two safe alternatives for safely thawing your frozen turkey and a third option if your turkey is small enough. Here’s what you need to know about each method:

Refrigerator Thawing

This is the easiest method for defrosting a turkey but it also takes the longest amount of time

  • Place the unopened frozen turkey (breast side up) on a tray that will prevent the turkey juices from dripping on other foods.
  • Place the frozen turkey in the fridge after making sure your refrigerator temperature is set at 40 °F or below.
  • Allow about 24 hours for each 4 to 5 pounds of frozen turkey

Approximate Times to Defrost a Whole Turkey in the Fridge:

10 pounds: 2 days plus 12 hours
15 pounds: 3 days plus 18 hours

20 pounds: 5 days
25 pounds: 6 days plus 6 hours

Check out this handy online calculator to determine how long it will take to defrost your frozen turkey.

A turkey that’s been defrosted in the refrigerator can be kept for an additional 1 to 2 days in the fridge before cooking.  Another plus of thawing turkey in the refrigerator: If your plans change and you decide not to cook the turkey at all, you can safely refreeze the defrosted turkey within 1 to 2 days (although there may be some loss of quality).

Cold Water Thawing

You can defrost your frozen turkey much faster in cold water. But compared to refrigerator thawing, the process will require a lot more attention on your behalf.

  • Make sure the frozen turkey is in a leak-proof package or plastic bag.
  • Submerge the bagged turkey in coldtap water (never use warm or hot water, as that can cause the outer layer to heat up to a temperature where harmful bacteria begins to multiply.
  • Change the water every 30 minutes, to ensure that it stays cold enough.
  • Using this thawing method, you should estimate about 30 minutes of defrosting time per pound of turkey.

Approximate Time to Defrost a Whole Turkey in Cold Water:

10 pounds: 5 hours

15 pounds: 7 hours

20 pounds: 10 hours

25 pounds: 12 hours

A turkey that’s been defrosted in cold water must be cooked as soon as it’s completely thawed.  You should NOT refreeze raw turkey that’s been defrosted using this method. Once cooked thoroughly, you can refreeze a turkey.

Microwave Thawing

If your frozen turkey is tiny enough, and you’re pressed for time, you can defrost a turkey in the microwave.

  • Check your owner’s manual for the minutes per pound and the power level to use for thawing.
  • Remove all outside wrapping.
  • Place on a microwave-safe dish to catch any juices that might leak.

A turkey that’s been defrosted in the microwave must be cooked as soon as it’s completely thawed.  You should NOT refreeze raw turkey that’s been defrosted using this method. Once cooked thoroughly, you can refreeze a turkey.


How Not to Defrost Your Frozen Turkey

You should never thaw a frozen turkey on the counter at room temperature or in hot water. Under either of those methods, the outer layer of the turkey can sit between the bacteria-breeding temperatures of 40°F and 140 °F for far too long to be safe.

Click Here For More Holiday Safety & Cleaning Tips

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, waterfire damage and mold remediation needs!

Winter Storm Disasters: Facts for Families in New Castle County, DE

11/7/2017 (Permalink)

Storm Damage Winter Storm Disasters: Facts for Families in New Castle County, DE    Regardless of the Winter Storm SERVPRO of Bear/New Castle, DE Can Help.

What Are Winter Storms and How You Can Prepare Your Family

What are winter storms? 

A winter storm is an event in which varieties of precipitation are formed that only occur at low temperatures, such as snow or sleet, or a rainstorm where ground temperatures are low enough to allow ice to form (i.e. freezing rain).

Why talk about winter storms?

A major winter storm can last for several days and be accompanied by high winds, freezing rain or sleet, heavy snowfall, and cold temperatures. People can become trapped at home, without utilities or other services. Heavy snowfall and blizzards can trap motorists in their cars. Attempting to walk for help in a blizzard can be a deadly decision.

What can I do to prepare for a winter storm?

  • Learn the winter storm risk in New Castle County.
  • Understand the hazards of wind chill, which combines the cooling effect of wind and cold temperatures on exposed skin.
  • Sign up now to receive text messages and optional emergency alerts in our area. Stay tuned to local television or radio station or community alert system for emergency information.
  • Service vehicles and snow removal equipment prior to winter storm season.
  • Fuel up vehicles and equipment for emergency use and to keep the fuel line from freezing.
  • Make sure your emergency survival kit is stocked with essential items and kept in an easily accessible location.
  • Fully charge portable electronic devices.

What to do during a winter storm watch?

  • Listen to a portable battery-powered radio, television, or a smart phone for updated emergency information.
  • Be aware of changing weather conditions.
  • Keep portable electronic devices charged. Have a car charger available in case of a power outage.
  • Make sure pets and animals are safe.
  • Avoid unnecessary travel.

What to do during a winter storm?

  • Listen to a portable battery-powered radio, television, or a smart phone for updated emergency information.
  • Be aware of changing weather conditions.
  • Keep portable electronic devices charged. Have a car charger available in case of a power outage.
  • Stay indoors and dress warmly during the storm. Wearing layers of loose-fitting, lightweight, warm clothing will keep you warmer than one bulky sweater.
  • Eat regularly and stay hydrated. Food provides the body with energy for producing its own heat.
  • If you lose electricity, do not use a generator indoors or in an enclosed space.

What to do after a winter storm?

  • Continue listening to local radio or television stations for updated information and instructions.
  • Help neighbors who may require special assistance.
  • Avoid driving and other travel until conditions have improved.
  • Avoid overexertion.
  • Follow forecasts and be prepared when venturing outside.

Click Here For More Tips On Disaster Preparedness:

Damage from Cold Weather or Winter Storm? Call Today (302) 392-6000

Winter Storm Cleanup and Restoration

Cold weather, snow, and ice storms can cause severe damage to your New Castle County home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Bear/New Castle, DE’s professionals have the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.

Regardless of the Winter Storm, We Can Help

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damage,  fire damage and mold remediation needs!

7 Things to Do Right Now for a Warmer Winter

11/7/2017 (Permalink)

Storm Damage 7 Things to Do Right Now for a Warmer Winter SERVPRO of Bear/New Castle, DE is here to help you prepare for and deal with the winter weather.

Keep Toasty All Winter Long

The crisp snap of autumn weather is a reminder that even colder days lie ahead. Get ready for them by performing a few simple chores now that will keep you toasty all winter long.

Weather Strip

Weather stripping can save you up to 20 percent on your heating bill — especially if you have drafty windows or doors; plus, it's quick, easy and doesn't cost a lot of money.  Place weather stripping along doorjambs, and in the gaps between windows and sashes, to keep the chilly breezes out and the heat in.

Fix Door Drafts

If your doors need extra draft protection, add a door sweep along the bottom.  These flexible, rubber strips seal the gap at the bottom of the door to keep howling winds at bay.  If cold air is still getting in, buy or DIY a door snake (a tube of fabric filled with sand, rice, or other material) to lay on the floor and plug the gap.

Insulate

The attic and basement are two spots where you can lose a lot of heat.  By insulating your basement ceiling and your attic floor, you can prevent warm air from escaping your home.   Also, check around the exterior of your house for any cracks in the foundation, gaps, or cable holes, and seal or fill them with spray foam insulation.

Furnace Checkup     

Your furnace works better if it’s properly maintained.  Some utility providers offer a free annual checkup for your furnace, but if yours doesn't, it may be worth paying a technician to ensure that your furnace is in top condition.  You can also improve your furnace performance with simple maintenance yourself, like replacing filters and cleaning registers.

Swap Your Thermostat

Standard thermostats can lead to wasted energy.  If you opt for a smart thermostat, you could cut down on your energy use — and your utility bills.  Among other features, these smart thermostats can sense when you're away and automatically adjust the temperature to save you money.

Seal Ducts

If you have forced-air heat, leaks in your ducts could be costing you hundreds of dollars.  Seal them with specially designed metal tape and keep your ducts — and your wallet — more secure.

Embrace Fabrics

Cover your floors in throw rugs and runners for the winter months.  You can also hang heavy, insulating drapes in front of your windows to keep warm air in and the cold out, where it belongs.

CLICK HERE for more How To's & Quick Tips

SERVPRO of Bear/New Castle is Faster to Any Size Disaster

Cold weather can have a huge impact on business and homes that aren't prepared. Heavy precipitation, freezing temperatures and damaging winds can all have a negative impact on your property.

If your property suffers from a winter storm or water damage during the winter months, know that SERVPRO of Bear/New Castle, DE responds quickly to any size disaster in New Castle County and surrounding areas.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damagefire damage and mold remediation needs! 

HOW TO CLEAN YOUR HOME Before Guests Arrive

11/6/2017 (Permalink)

Cleaning HOW TO CLEAN YOUR HOME Before Guests Arrive If you lead a busy lifestyle and can’t find the time to clean your home, call SERVPRO of Bear/New Castle, DE – (302) 392-6000

SERVPRO of Bear/New Castle’s Guide to Cleaning Your House In Minutes

In an effort to help get you a little more organized, SERVPRO of Bear/New Castle, DE is sharing this quick and easy guide to clean your home before your guest arrive.

30 MINUTE CLEANING

10 mins.          Tidy up common areas.

10 mins.          Wipe down sinks and countertops in the bathroom and kitchen. Load the dishwasher.

 5  mins.          Empty the garbage bin and take the trash out.

 5  mins.          Replenish guest towels, soap and toilet paper.

TOTAL CLEAN TIME: 30 MINS.

60 MINUTE CLEANING

30 mins.          Complete 30 MINUTE CLEANING

10 mins.          Vacuum and/or sweep the floors.

10 mins.          Clean toilets and tidy up bathrooms.

 5  mins.          Dust all surfaces.

 5  mins.          Make the beds.

TOTAL CLEAN TIME: 30 MINS.

120 MINUTE CLEANING

60 mins.          Complete 60 MINUTE CLEANING

 5 mins.           Launder towels.

20 mins.          Clean floors and baseboards.

10 mins.         Clean bathtubs and showers.

10 mins.            Clean out the fridge and microwave.

10 mins.          Tidy the entryway and closet.

  5 mins.          Wipe down all mirrors.

TOTAL CLEAN TIME: 120 MINS.

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of Bear/New Castle, DE has the expertise to provide a deeper cleaning than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO of Bear/New Castle, DE as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services? Call SERVPRO of Bear/New Castle, DE -(302) 392-6000

Residential Cleaning Services include:

Thanksgiving Fire Safety Tips That Make Preventing A Cooking Fire Simple

11/3/2017 (Permalink)

Fire Damage Thanksgiving Fire Safety Tips That Make Preventing A Cooking Fire Simple Thanksgiving is the leading day for cooking fires in a home, with three times as many fires as any other day of the year.

Tips You Can Be Thankful For

Thanksgiving is the nation’s leading day for cooking fires. According to the National Fire Protection Association, the number of cooking fires on Thanksgiving is three times as high as on any other day of the year.

In addition to the hazards posed by stovetops, turkey fryers and candles contribute to the elevated fire risk on. When following a few basic precautions, preventing a cooking fires is simple. Remember, while you should always have a fire-extinguisher nearby and know how to use it, don’t delay calling 9-1-1. Ideally, use the extinguisher immediately, as someone else calls 9-1-1.

Stovetops and Ovens

It’s easy to become distracted when preparing several dishes at once while also trying to entertain guests. Cooking fires can easily be prevented by following a few simple precautions:

  • Clean your stove and oven. Remove food and grease buildup from burners, stovetop, and oven.
  • Stay in the kitchen when cooking on the stovetop.
  • Stay in the home when cooking turkey, set a timer, and check on it frequently.
  • Keep children away from the stove.
  • Have a flame-resistant oven mitt, potholder or lid nearby to smother any flames.
  • It you have an oven fire, turn off the heat and keep the door closed.
  • Check to make sure your smoke alarms are working properly and have an escape plan that the entire family knows if there is a fire.

Turkey Fryers

Never use a turkey fryer indoors, in the garage or on a covered patio because of the fire hazard. Many turkey fires occur while the oil is being heated. Fryers can easily tip over, spilling hot, scalding oil onto anyone or anything nearby, leading to fires, burns or other injuries. Since most fryers do not have automatic thermostatic controls, oil may heat until it catches fire. The sides, lids, and handles get extremely hot and may cause burns.

Turkey Frying Safety Tips:

  • Read and follow the manufacturer’s guidelines.
  • Completely thaw the turkey.
  • Do not overfill the fryer with oil. Before filling the fryer with oil, test it out with water. Place the turkey inside and then fill it with water until the bird is submerged. Mark the water line on the fryer so you will know how much oil to put in the fryer.
  • Never leave the fryer unattended.
  • Keep children and pets away from the fryer.
  • Only use the oil recommended by the manufacturer.
  • Allow at least two feet of space between the liquid propane tank and the fryer burner.
  • Potholders or oven mitts should be well-insulated; wear safety goggles to protect eyes from oil splatter.
  • If oil begins to smoke, immediately turn OFF the gas supply.
  • Keep an all-purpose fire extinguisher nearby.
  • Never use water to extinguish a grease fire.

Candles

Candles are responsible for an estimated 15,600 residential fires a year, causing 150 deaths, 1,270 injuries, and $539 million in property damage. More than half of candle fires are a result of a candle being placed too close to flammable holiday decorations. Always keep children in mind when decorating.

Don’t let a cook fire put a damper on your holiday fun.  Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damage,  fire damage and mold remediation needs!

Understanding Winter Weather Alerts in New Castle County, DE

11/3/2017 (Permalink)

Storm Damage Understanding Winter Weather Alerts in New Castle County, DE SERVPRO of Bear/New Castle, DE responds immediately to your floods and storm damage emergencies.

Winter Weather Alerts and What They Mean

SERVPRO of Bear/New Castle, DE understands bad weather and the affects it has on you and your property. When temperatures drop into a deep freeze we can get quite busy providing emergency water damage services due to frozen pipes. Add in the heavy winds Mother Nature throws into the already low temperatures and we get even busier, faster!

A Winter Weather Event

Is a winter weather phenomenon (such as snow, sleet, ice and wind chill) that impacts public safety, transportation and/or commerce.  It typically occurs during the climatological winter season between October 15 and April 15.

Winter Weather Warnings, Watches and Advisories

Are issued by your local National Weather Service office.  Each office knows the local area and will issue Warnings, Watches or Advisories based on local criteria. 

Example: The amount of snow that triggers a “Winter Storm Warning” in the Northern Plains is typically much higher than the amount needed to trigger a “Winter Storm Warning” in the Southeast.

So, what does this mean?

Weather Outlook

Winter weather that may cause significant impact in the 3 to 7 day forecast and eventually lead to the issuance of a watch or warning is contained in the Hazardous Weather Outlook. More scientific discussion on the event can also be found in the Area Forecast Discussion. 

Forecasts in the 3 to 7 day time period typically have a lot of forecast uncertainty.  Uncertainty is generally in the 30 to 50% range that the event will occur and reach warning criteria.  It is intended to provide information to those who need considerable lead time to prepare for the event.

Weather Advisory

Advisories are issued when a hazardous winter weather event is occurring, is imminent, or has a very high probability of occurrence (generally greater than 80%).  An advisory is for less serious conditions that cause significant inconvenience and if caution is not exercised, could lead to situations that may threaten life and/or property. 

Advisories are issued using the WSW Winter Weather Message product and will appear as a headline in some texts products such as the Zone Forecast. 

Weather Watch

A watch is generally issued in the 24 to 72 hour forecast time frame when the risk of a hazardous winter weather event has increased (50 to 80% certainty that warning thresholds will be met).  It is intended to provide enough lead time so those who need to set their plans in motion can do so. 

A watch is issued using the WSW Winter Weather Message product and will appear as a headline in some text products such as the Zone Forecast. 

Weather Warning

Warnings are issued when a hazardous winter weather event is occurring, is imminent, or has a very high probability of occurrence (generally greater than 80%).  A warning is used for conditions posing a threat to life or property. 

Warnings are issued using the WSW Winter Weather Message product and will appear as a headline in some text products such as the Zone Forecast. 

Advisories: Be Aware

Winter Weather Advisories

Are issued when a winter storm event (sleet, ice, snow, freezing rain, snow and blowing snow, or a combination of events) is expected to meet or exceed local winter weather advisory criteria in the next 12 to 36 hours but stay below warning criteria.

Criteria for Snow: 4 inches or more in 12 hours or less covering at least 50 percent of the zone or encompassing most of the population. Use "mid-point" of snowfall range to trigger advisory (i.e. 2 to 5 inches of snow = advisory).

Criteria for Ice: Any ice accumulation less than 1/2 inch over at least 50 percent of the zone or encompassing most of the population. Winter Weather Advisory can also be issued for black ice. This is optional.  Be prepared for winter driving conditions and possible travel difficulties.  Use caution when driving. 

Freezing Rain Advisories

Are issued when light ice accumulation (freezing rain and/or freezing drizzle) is expected in the next 12 to 36 hours, (but will remain below 1/2 inch) for at least 50 percent of the zone or encompassing most of the population and not reach warning criteria. 

Expect a glaze on roads resulting in hazardous travel.  Slow down and use caution while driving because even trace amounts of ice on the roads can be dangerous. 

Wind Chill Advisories

Are issued when low wind chill temperatures are expected to meet or exceed local wind chill advisory criteria in the next 12 to 36 hours, but will not reach local warning criteria. Wind chill temperatures may reach or exceed -15°F.  Extremely cold air and strong winds will combine to generate low wind chill readings. 

If you must venture outdoors, take precautions against frostbite and hypothermia. See the NWS Wind Chill Chart.

Lake Effect Snow Advisories 

Are issued for a lake effect snow event that is expected to meet or exceed local lake effect snow advisory criteria in the next 12 to 36 hours. Widespread or localized lake induced snow squalls, blowing snow or heavy snow showers which produce snowfall accumulating to 4 or more inches in 12 hours or less, but remain less than 7 inches and below warning criteria. Expect lake effect snow showers and assume travel will be difficult in some areas.  Lake effect snow usually develops in localized narrow bands which will be intense enough to produce several inches in a few areas with sudden restrictions in visibility and impacts a limited area within a county or forecast zone. Use "mid-point" of snowfall range to trigger advisory (i.e. 2 to 5 inches of snow = advisory).

Watches: Be Prepared

Blizzard Watches 

Are issued when conditions are favorable for a blizzard event in the next 24 to 72 hours. There is a potential for falling and/or blowing snow with strong winds or frequent gusts greater than or equal to 35 mph and extremely poor visibilities to less than a ¼ mile for 3 or more hours. 

This can lead to whiteout conditions and make travel very dangerous. 

Winter Storm Watches

Are issued when conditions are favorable for a significant winter storm event (heavy sleet, heavy snow, ice storm, heavy snow and blowing snow or a combination of events.)  There is a potential to meet or exceed local winter storm warning criteria in the next 24 to 72 hours.

Criteria For Snow: 7 inches or more in 12 hours or less; or 9 inches or more in 24 hours covering at least 50 percent of the zone or encompassing most of the population. Use "mid-point" of snowfall range to trigger a watch (i.e. 5 to 8 inches of snow = watch).

Criteria for Ice: 1/2 inch or more over at least 50 percent of the zone or encompassing most of the population.

Wind Chill Watches

Are issued when Conditions are favorable for wind chill temperatures to meet or exceed local wind chill warning criteria in the next 24 to 72 hours. There is the potential for a combination of extremely cold air and strong winds to create dangerously low wind chill values. 

See the NWS Wind Chill Chart.  Wind chill temperatures may reach or exceed -25°F.

Lake Effect Snow Watches

Are issued when conditions are favorable for a lake effect snow event to meet or exceed local lake effect snow warning criteria in the next 24 to 72 hours.  Travel and commerce may be significantly affected. Widespread or localized lake induced snow squalls or heavy snow showers which produce snowfall accumulation to 7 or more inches in 12 hours or less. Lake effect snow usually develops in narrow bands and impacts a limited area within a county or forecast zone. Use "mid-point" of snowfall range to trigger a watch (i.e 5 to 8 inches of snow = watch).

Warnings: Take Action!

Blizzard Warnings

Are issued when a blizzard event is imminent or expected in the next 12 to 36 hours and means severe winter weather conditions are expected or occurring.  There is potential for frequent gusts greater than or equal to 35 mph accompanied by falling and/or blowing snow with strong winds, frequently reducing visibility to less than ¼ mile for three hours or more.  May lead to whiteout conditions making travel extremely difficult. 

Do not travel!  If you must travel, have a winter survival kit with you.  If you get stranded, stay with your vehicle and wait for help to arrive. 

Winter Storm Warnings

Are issued for a winter storm event (heavy sleet, heavy snow, ice storm, heavy snow and blowing snow or a combination of events) and is expected to meet or exceed local winter storm warning criteria in the next 12 to 36 hours.

Criteria For Snow: 7 inches or more in 12 hours or less; or 9 inches or more in 24 hours covering at least 50 percent of the zone or encompassing most of the population. Use "mid-point" of snowfall range to trigger warning (i.e. 5 to 8 inches of snow = warning).

Criteria for Ice: 1/2 inch or more over at least 50 percent of the zone or encompassing most of the population. Travel will become difficult or impossible in some situations.  Delay your travel plans until conditions improve.

Ice Storm Warnings

Are usually issued when there is an ice storm event is expected to meet or exceed local ice storm warning criteria in the next 12 to 36 hours.

Criteria for Ice: 1/2 inch or more over at least 50 percent of the zone or encompassing most of the population.

This amount of ice accumulation will make travel dangerous or impossible and likely lead to snapped power lines and falling tree branches.  Travel is strongly discouraged. 

Wind Chill Warnings

Are issued when wind chill temperatures are expected to meet or exceed local wind chill warning criteria in the next 12 to 36 hours and for a combination of very cold air and strong winds that will create dangerously low wind chill values. Wind chill temperatures may reach or exceed -25°F. This level of wind chill will result in frostbite and lead to hypothermia if precautions are not taken. 

Avoid going outdoors and wear warm, protective clothing if you must venture outside.  See the NWS Wind Chill Chart.

Lake Effect Snow Warnings

Are issued when a lake effect snow event is expected to meet or exceed local lake effect snow warning criteria in the next 12 to 36 hours and widespread or localized lake induced snow squalls or heavy showers are expected to produce significant snowfall accumulation of 7 or more inches in 12 hours or less. Lake effect snow usually develops in narrow bands and impacts a limited area within a county or forecast zone. Use "mid-point" of snowfall range to trigger warning (i.e. 5 to 8 inches of snow = warning).

These bands can produce very heavy snow with sudden restrictions in visibility.  Driving conditions may become hazardous at times.

Be Prepared

As temperatures begin to drop, SERVPRO of Bear/New Castle, DE wants to remind everyone to be prepared for any size disaster.

Click Here For More Tips On How To Prepare

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damagefire damage and mold remediation needs! SERVPRO of Bear/New Castle, DE is Faster to any size disaster.

6 Steps to Minimize Damage If Your Water Heater Springs a Leak

11/2/2017 (Permalink)

What to Do if Your Hot Water Heater Causes Flood or Water Damage to Your Bear, Delaware Home

A hot water heater leak may seem like a minor problem at first but it can lead to damage to walls, floors and sub-floors if it is not addressed immediately. It could also be the symptom of a larger problem and, in some cases, can cause significant water damage. The longer water is allowed to sit your home the more damage it has the potential to do and the higher the cost for repairs and replacing damaged items.

As Soon As You Discover a Water Heater Leak Follow These Steps to Avoid Further Damage:

  • Turn the power off
  • Shut of the water supply
  • Drain the water tank
  • Contact a certified plumber if you are unable to find and fix the leak safely and properly yourself
  • Call SERVPRO of Bear/New Castle, DE
  • Take pictures of the damage for your records


After the water heater leak has been controlled, the damage halted and the problem fixed, it is time to begin the water restoration process by calling SERVPRO of Bear/New Castle, DE. We have a rapid response team that is highly trained with years of experience and are ready to help you. Our highly trained professional technicians have the experience and tools necessary to clean up the water damage properly and bring your home and personal belongings back to pre-flood condition. 

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property. [More Tips]

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damage,  fire damage and mold remediation needs!

HOARDING - Issues for the Fire Service In New Castle County, DE

11/1/2017 (Permalink)

Biohazard HOARDING - Issues for the Fire Service In New Castle County, DE SERVPRO of Bear/New Castle, DE is here to help you address the mess.

Knowing And Reducing The Risk

Many fire departments are experiencing serious fires, injuries, and deaths as the result of compulsive hoarding behavior. 

The excessive accumulation of materials in homes poses a significant threat to firefighters fighting fires and responding to other emergencies in these homes and to residents and neighbors.

Often, the local fire department will be contacted to help deal with this serious issue. Since studies suggest that between three and five percent of the population are compulsive hoarders, fire departments must become familiar with this issue and how to effectively handle it.

What Is Hoarding?

  • Collecting or keeping large amounts of various items in the home due to strong urges to save them or distress experienced when discarding them.
  • Many rooms in the home are so filled with possessions that residents can no longer use the rooms as designed.
  • The home is so overloaded with things that everyday living is compromised.

Why Do People Become Hoarders?

Hoarding is a mental disorder that can be genetic in nature, triggered by traumatic events, or a symptom of another disorder, such as depression, obsessive compulsive disorder, or dementia. Studies have found that hoarding usually begins in early adolescence and gets worse as a person ages. It is more common among older adults.

Why Is Hoarding An Issue For The Fire Service?

  • Hoarding can be a fire hazard. Many occupants die in fires in these homes. Often, blocked exits prevent escape from the home. In addition, many people who are hoarding are injured when they trip over things or when materials fall on them.
  • Responding firefighters can be put at risk due to obstructed exits, falling objects, and excessive fire loading that can lead to collapse. Hoarding makes fighting fires and searching for occupants far more difficult.
  • Those living adjacent to an occupied structure can be quickly affected when a fire occurs, due to excessive smoke and fire conditions.

In some communities, officials are asking landlords and property owners to inform the local fire service or building commissioner or inspector when they become aware of a hoarding situation that poses a fire safety risk to the occupant or neighbors.

What Can The Fire Service Do? 

The fire service may become aware of a hoarding situation through emergency response or notification by another agency, family member, or neighbor. Knowing how to talk to the person who is hoarding and how to work with other professional groups and organizations to effectively deal with the occupant and the hoarding behavior is important. Keep in mind that people with compulsive hoarding behavior are intelligent and care deeply about their possessions. The following suggestions have been adapted from The Hoarding Handbook: A Guide for Human Service Professionals (Oxford University Press).

When Talking To Someone Who Is Hoarding:

  • Be respectful and show concern for the person’s safety
  • Match the language of the person. If the person talks about his “collection”or her “things”, use that language. Avoid using derogatory terms, such as “junk”, “trash”, or “hoarding”.
  • Focus on safety issues, such as fires, fall hazards, and avalanche conditions. Note possible ignition sources or trip hazards and try to build support for addressing these issues instead of insisting on an immediate and overwhelming cleanup.
  • Show empathy by indicating that while you understand that your presence is upsetting for the person, some kind of change is necessary.

Respectful & Compassionate

SERVPRO of Bear/New Castle, DE can inventory, sort, and pack items of value. Our cleaning technicians also gather articles that need disposal and arrange for proper disposition. As we work through the affected areas, you can count on our crew members to be respectful and compassionate.

No judgments are forthcoming because our employees receive information on hoarding as a syndrome, understanding that it is a condition over which the hoarder has little or no control. If the individuals suffering from hoarding behaviors decide to remain at their home during the cleanup, have no fear. Our workers master sensitivity training before their first job, ensuring as much comfort as is possible for all.

SERVPRO of Bear/New Castle, DE’s technicians prepare for the mitigation of hoarding scenarios through intensive education, including learning to identify hazardous contamination situations. Vermin, chemicals, spoiled food, and many more concerns arise, and our crew knows how to react to even the most severe biohazard contaminants uncovered during the job. Have confidence we are ready to handle anything presented during the job.

Concentrate on supporting your loved one at this difficult time and let SERVPRO of Bear/New Castle, DE take care of the cleanup of a hoarding situation. Call (302) 392-6000 to arrange a compassionate yet constructive consultation.

7 Halloween Safety Tips: New Castle, DE

10/31/2017 (Permalink)

Community 7 Halloween Safety Tips: New Castle, DE Have a Safe and Happy Halloween from SERVPRO of Upper Darby, PA

SERVPRO of Bear/New Castle, DE Provides These Halloween Safety Tips So You Can Have A Safe & Fun Halloween

Halloween may be a fun holiday for kids, but for parents, trick-or-treat time can be a little scary. Concerns about children’s safety, whether they are out in the neighborhood or back at home with bountiful bags of goodies, can cast a spell on the evening’s festivities. But not to worry! Following a few safety tips will ensure that Halloween will be a “howling” good time for all.

Halloween Safety Tips

1.   Flame Resistant/Fire Retardant Costumes 

Today, ready-made costumes are required to be made from nonflammable materials or treated with flame retardant. However, it is important to recognize that home-made costumes are not treated, and heightened precautions should be taken. Many household items, clothing, hats, wigs, and other accessories for costumes can be highly flammable. Be sure to consider the dangers when designing a costume for your child. Remember that long-flowing costumes are a risk for catching fire on candle-lit Jack O’ Lanterns and other decorations. Safety first! If your little ones will be trick or treating this year in the neighborhood, incorporate reflective strips into the costume, and make sure all trick or treaters have a flashlight so they are visible to traffic.

2.   Street Safety 

In addition to having costumes that are visible to traffic, it is imperative that children understand to cross streets only at corners and to obey all traffic signals and crosswalks. It is highly recommended, particularly after dark that all pedestrians make direct eye contact with drivers prior to walking across the street to help ensure a safe crossing.

3.    Stick With Neighborhoods You Know 

While it may be tempting to trick or treat on the other side of town, it is wise to keep close to home on Halloween. Walk on the streets and paths you and your children know well, and where you recognize your neighbors. 

4.   Follow Neighborhood Protocols. 

Remember to trick or treat during accepted hours, typically 5:30 – 9:00, and only visit homes with front porch lights that are on. Respect homeowner’s properties by sticking to sidewalks and paths; stay off the grass whenever possible and don’t disrupt landscaping or personal items.

5.   The Great Candy Check. 

It is vital that prior to eating any of the treats that all of the candy is examined. Check to make sure all treats are sealed, and consume only store-bought treats provided by strangers. Look for any pinholes, resealed candies, or other causes for alarm.

6.   Home Decorations 

If you are decorating your home for Halloween, use best fire safety protocols to ensure a safe holiday celebration. Remember that many decorations are inherently flammable (crepe paper, cardboard, sheets, etc.) and that they need to be kept away from any open flame candles, Jack O’ Lanterns, space heaters, or other sources of heat or flame.

7.    Keep Pets Secured

Halloween can be quite stressful for pets. The constant stream of people at the door, the eerie noises, and scary costumes can scare pets causing them to dart out the door. Sadly, there are also nefarious people that prey on pets during Halloween, and it is best to keep them safely secured in a room in your home during the festivities. If you have cats or dogs remember that they can easily knock over candles causing a fire in your home; make sure candles are out of the line of pets and children, and test all smoke detectors prior to trick or treating/party hours. Also, remember that chocolate is toxic to dogs and all candy and treats should be kept out of their reach.

SERVPRO of Bear/New Castle, DE provides these Halloween safety tips so you can have a safe and fun Halloween. If during the holiday season your home is harmed by vandalism, water damage, fire damage, or damage from a late season storm, call on us to start the cleanup process. We are available 24 hours a day, including weekends and holidays. 

About SERVPRO of Bear/New Castle

SERVPRO of Bear/New Castle, DE is Faster to Any Size Disaster, helping residential and commercial property owners when natural disasters, water damage, sewage backups, floods, fires, mold infestations, and other events happen.

Have Questions? Call Us Today – (302) 392-6000

How To Protect Your Home From Halloween Mischief, Pranks & Vandalism

10/30/2017 (Permalink)

Cleaning How To Protect Your Home From Halloween Mischief, Pranks & Vandalism If you're a victim of Halloween vandalism, call the cleanup experts at SERVPRO of Bear/New Castle, DE 302-392-6000

Mischief In Bear, DE – More Tricks Than Treats

October is the National Crime Prevention Month, and rightly so as Halloween often brings more tricks than treats in a high volume of property damage claims for vandalism-theft occurrence in Bear, DE.

While the cleanup from mischievous tricksters who use this night to egg and toilet paper the homes of their neighbors can be stressful and un-enjoyable to clean up, there are also many other vandalism occurrences that are costly as well. Your odds for experiencing unwelcome graffiti on your garage door, broken windows, a smashed mailbox and even theft also increase on October 31 each year.

There are some things you can do to lower your risk of becoming a target. Make sure to protect yourself and your property by following these simple steps.

Tips To Keep You And Your Property Safe This Halloween

1.    Keep Your Property Well Lit – Inside & Out!

Many homeowners turn off their porch lights as well as interior and exterior lights when they don’t wish to participate in the annual Halloween trick-or-treating routine. Most crimes are committed under the guise of darkness. Even if you leave your porch light off, make sure your property itself is well-lit to deter vandals.

2.    Park Your Car Inside Your Garage And Away From Tick-or-Treat Traffic

Vandals often cruise by looking for easy targets. Your car is the easiest target for an egging. Take it out of the equation and make sure it’s not vulnerable to passers-by.

3.    Keep All Of Your Doors & Windows, Front And Back, Securely Locked At All Times

Burglars often sneak into homes through the unlocked back door or side window, while homeowners are busy handing out candy in the front. Be sure your New Castle County, DE home is tightly sealed up.

4.    Hand Out Candy From The End Of Your Driveway Instead Of Your Front Door

You can keep a closer watch over trick or treaters from the street and keep their focus off your home.

5.    Leave Your Lights On!

Even after the Halloween festivities are over and trick-or-treaters have gone home for the night, your property remains vulnerable to the late-night older crowd and more serious vandals. It’s recommended you leave your lights on to continue to serve as a deterrent. Vandals and burglars are more likely to target a dark home on Halloween night in particular.

6.    Bring Your Jack O’ Lantern In

Smashing pumpkins is a prankster’s go-to, but if you blow out the candles and bring yours inside before closing up for the night, you won’t wake to broken pumpkin guts all over your sidewalk.

7.    Clean Any Act Of Vandalism As Quickly As Possible

If you are the victim of vandalism, it is essential to remove the damage as quickly as possible, not just for you own peace of mind, but to discourage future acts of destruction (vandals love to see their work stay on display).

Call SERVPRO of Bear/New Castle, DE. Our Restoration Professionals will restore your property quickly and make Halloween vandalism “Like it never even happened”

About SERVPRO of Bear/New Castle

SERVPRO of Bear/New Castle, DE provides these Halloween safety tips so you can have a safe and fun Halloween. If during the holiday season your home is harmed by vandalismwater damagefire damage, or damage from a late season storm, call on us to start the cleanup process. We are available 24 hours a day, including weekends and holidays. 

SERVPRO of Bear/New Castle, DE is Faster to Any Size Disaster, helping residential and commercialproperty owners when natural disasters, water damagesewage backups, floodsfiresmold infestations, and other events happen.

Have Questions? Call Us Today – (302) 392-6000

Corbit, DE Like us on Facebook

10/28/2017 (Permalink)

General Corbit, DE Like us on Facebook Join SERVPRO of Bear/New Castle on Facebook for tips and advice for your home and business. https://www.facebook.com/SERVPRObearde

Corbit, DE...Join our Facebook community and keep in touch with what's going on.

We provide valuable cleaning tips, home and business tips, advice to help avoid costly repairs, and a whole lot more.

LIKE us on Facebook at:   https://www.facebook.com/SERVPRObearde

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Common Causes Of Sewage Damage In A Commercial Property

10/27/2017 (Permalink)

Commercial Common Causes Of Sewage Damage In A Commercial Property Sewage backup should be considered an emergency and dealt with as quickly. Call SERVPRO of Bear/New Castle, DE 302-392-6000

4 Reasons You Could Have Sewage Damage To Your Commercial Property In New Castle, DE

There are several causes for sewer blockages which can lead to sewage water backup in your building, requiring immediate commercial sewage removal. While some are easy to prevent, others are hidden and hard to detect before you realize you may need commercial sewage removal. 

Structural Defects Can Cause Sewage Damage To A Commercial Property

Different structural defects can develop in a sewage system over time. Misaligned pipes, pipe collapses and cracks or holes in the line can lead to sewage overflow, requiring commercial sewage removal and reconstruction of sewer lines. 

City Sewer Backup Or Surge Can Cause Sewage Damage To A Commercial Property

If the backup occurs in a city sewage line, the wastewater will normally overflow out of the lowest possible opening. In some buildings, especially those with basements, the overflowing sewage wastewater may exit through the building’s lower drains and toilets.

Solid Flushes Can Cause Sewage Damage To A Commercial Property

The most common cause for commercial sewage removal is when sewage backs up from a blockage in the pipeline between the city main and your building. This is commonly caused by solid objects in the sewage system that does not naturally decompose.

Root Infiltration Can Cause Sewage Damage To A Commercial Property

Tree roots often cause sewage backups by entering the water pipeline at joints and spreading. As tree roots grow, they will often crack and break the sewage water pipes, creating additional structural defects.

Sewage Cleanup and Restoration

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage Backup or Toilet Overflow? Call Us Today – (302) 392-6000

Why Choose SERVPRO of Bear / New Castle?

SERVPRO of Bear/New Castle is locally owned and operated, and serves Bear, New Castle, Glasgow, Christiana, Delaware City, St. Georges, Corbit, Wilmington Manor, Minquadale, and the surrounding New Castle County communities.

Our certified cleaning and restoration specialists are faster to any size disaster. Providing emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

24/7 Fire Damage Restoration Service - 24/7 Water Damage Restoration Service - 24/7 Flood Damage Service - 24/7 Sewage Damage & Sewage Removal Service - 24/7 Mold Remediation Service - 24/7 Bio-hazard Cleanup - 24/7 Suicide & Crime Cleanup - 24/7 Board-up and Roof Tarping

Halloween Fire Safety Tips

10/26/2017 (Permalink)

Fire Damage Halloween Fire Safety Tips Have a Safe & Happy Halloween from SERVPRO of Bear/New Castle, DE

How Avoid Potential Fire Damage In Delaware City, DE

For each year from 2011 to 2013, an estimated 10,300 fires were reported to fire departments in the United States over a three-day period around Halloween and caused an estimated 25 deaths, 125 injuries and $83 million in property loss. According to the National Fire Protection Association (NFPA) nearly half of decoration fires in homes occurred because the decorations were too close to a heat source.

Don't let these statistics scare you away from celebrating Halloween to the fullest! The vast majority of these fires are easily preventable. Here are a few safety tips to help ensure the holiday remains festive and fun.

  • Keep decorations far away from open flames and other heat sources like lights and heaters. Remember to keep all of your home's exits clear of decorations so nothing blocks escape routes.
  • Try a battery-operated candle or glow stick in jack-o'-lanterns. If you want to use real candles, be extremely careful. In this case, use long, fireplace-style matches or a utility lighter when lighting them inside jack-o'-lanterns. If there are children around, make sure they are watched at all times when candles are lit. Place the lit pumpkins well away from anything that can burn and far away from driveways, doorsteps, walkways and yards -- anyplace where trick-or-treaters may walk.
  • Use flashlights as alternatives to candles or torch lights when decorating walkways and yards. They are much safer for trick-or-treaters whose costumes may brush up against the lighting as they walk to from your door.
  • Choose costumes that don't require long-trailing fabric. If your child is wearing a mask, make sure the eye holes are large enough so they can clearly see where he is walking to prevent trips or falls near dangerous or flammable items.
  • Talk to your children and remind them to stay away from open flames, including jack-o'-lanterns with candles inside. Provide them with flashlights or glow sticks to carry for lighting as part of their costume.

Source: National Fire Protection Association (NFPA)

SERVPRO of Bear/New Castle, DE provides these Halloween safety tips so you can have a safe and fun Halloween. If during the holiday season your home is harmed by water damage, fire damage, or damage from a late season storm, call on us to start the cleanup process. We are available 24 hours a day, including weekends and holidays. 

Have Questions? Call Us Today – (302) 392-6000

Electrical Fires: Safety Tips to Reduce Your Risk

10/26/2017 (Permalink)

Fire Damage Electrical Fires:  Safety Tips to Reduce Your Risk Call the trained fire damage professionals at SERVPRO of Bear/New Castle, DE – (302) 392-6000.

Reducing the Risk of Electrical Fires in Your Bear, DE Home Can Be Simple

With technology and electronic accessories being an inescapable part of day-to-day activities, it means that electricity is in high-demand and is working around the clock in the home setting. Undoubtedly, homes today are generating a tremendous amount of electricity, and the greater the electric load, the greater the risk of electric-related fires.

Below are safety measures one can take to reduce the risk of electrical fires in your home:

  • Inspect your home for loose, shorted and faulty wires that increase the risk of potential electrical fires, as electric wiring eventually needs to be replaced. Signs that faulty wiring is a pressing issue can include flickering lamps, buzzing outlets, or outlets that spark when an electronic device is plugged into it.
  • Utilize safety measures with electric cords. This includes replacing cords that are loose, frayed or contain cracks. Never place cords in areas that receive a large volume of foot traffic, such as under mats or carpeting. Avoid tacking cords to surfaces with nails or staples.
  • Only use the correct wattage light bulbs in all fixtures. If the wattage is higher than the requirement noted on the lamp or appliance, replace the bulbs immediately. Firmly secure light bulbs in the socket to safeguard them from overheating.
  • Use a surge protector to guard appliances and other electronics in your home. It is important that homeowners use a surge protector that is equivalent to the equipment one has while keeping in mind that they only protect the items that are directly plugged into them.
  • As the average daily temperature declines, portable space heaters run a high risk of electrical fires. Other risks include lamps, blow dryers, hair straighteners, and clothing irons. Any object made of fabric, such as towels and bath mats, can quickly ignite and spread fire rapidly.

Reducing the risk of electrical fires in your home is relatively simple, but the safety benefits are worth a great deal of peace-of-mind. 

What To Do After a Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator, and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers. 

What NOT To Do After a Fire

  • Do not attempt to clean any walls, painted surfaces, carpets or upholstery without contacting a professional.
  • Do not attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Do not use any canned or packaged food or beverages that may have been stored near fire, heat or water.
  • Do not turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Do not send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

We’re Faster To Any Size Disaster 

When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately, day or night, to your Bear, DE home or business. A faster response helps to prevent secondary damage and to reduce cost.

Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 for all your cleaning, water damagefire damage and mold remediation needs! 

Who Do I Call For An Automotive Biohazard Cleanup In New Castle, DE?

10/25/2017 (Permalink)

Biohazard Who Do I Call For An Automotive Biohazard Cleanup In New Castle, DE? SERVPRO of Bear/New Castle, DE Can Restore Automotive Biohazard Damage

What Is An Automotive Biohazard And How Does One Occur?

An automotive biohazard occurs when an organic fluid, most commonly blood is introduced into a vehicle, usually the cabin area. This can lead not only to a difficult stain to clean, but a potential hazard for the vehicle owner.

There are many causes for an automotive biohazard. The first and most obvious cause of an automotive biohazard is one everyone prays will not happen to them, an automotive accident. Most people don’t have a real plan for how to recover from a car crash, despite the fact that 27,000 accidents occur every single day. Most of these result in minor damage, and only 0.3% result in a fatality.

Everyone knows the immediate plan, call the police, file an insurance claim and wait for the damage to be repaired. But what if the damage is not something that a mechanic is trained to handle, like blood or other organic material? Even a minor injury from an accident can cause blood stains inside a vehicle.

There are other reasons a car may be contaminated with a biohazard as well. A minor injury can cause quite a lot of bleeding, and emergencies that don’t require an ambulance often cause some staining of blood in the car used to reach the ER. A woman entering labor, also, would need transportation to a hospital and cay cause an automotive biohazard.

What To Do If Your Vehicle Is Contaminated

A biohazard contaminated vehicle needs more than just a simple cleaning, it needs a dull decontamination of the organic material. Organic material can be difficult to clean, and also needs to be properly sanitized to ensure safety for the vehicle owner. SERVPRO of Bear/New Castle, DE’s highly trained Automotive Biohazard Remediation Specialists will not only clean the staining, but also make sure there is no risk of bacterial infection or other dangers left inside your vehicle.

Click Here to learn more about SERVPRO of Bear/New Castle, DE’s biohazard cleanup system.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Need Biohazard Cleanup Services? Call Us Today – (302) 392-6000

Most Common Indoor Molds: Delaware City, DE

10/24/2017 (Permalink)

Mold Remediation Most Common Indoor Molds: Delaware City, DE If you suspect you have a mold problem, contact SERVPRO of Bear/New Castle, DE immediately. 302-392-6000

Mold Is Present Almost Everywhere, Indoors & Outdoors.

Mold is a big problem in most homes, but many people are unaware of the problem. Most people think of the shower curtain, under the sink, or in the basement when they think about mold issues, but mold can grow anywhere.  Mold spores exist naturally almost everywhere. It can be found in drywall, in a leaking roof, and even in a Christmas tree. Most of the time, a low level of mold will have little effect on you. However, if you are allergic to mold or you suffer from asthma or other respiratory problems, the presence of mold in your home can be particularly bothersome. Exposure to indoor mold can prevent a serious health risk.

Five Most Common Indoor Molds Are:

Alternaria: 

Commonly found in your nose, mouth, and upper respiratory tract; can cause allergic responses.

Aspergillus: 

Usually found in warm, extremely damp climates, and a common occupant of house dust; produces mycotoxins; can cause lung infections.

Cladosporium: 

This very common outdoor fungus can find its way indoors to grow on textiles, wood, and other damp, porous materials; triggers hay fever and asthma symptoms.

Penicillium: 

Very common species found on wallpaper, decaying fabrics, carpet, and fiberglass duct insulation; known for causing allergies and asthma; some species produce mycotoxins, one being the common antibiotic penicillin.

Stachybotrys: 

Extremely toxic “black mold” that produces mycotoxins that can cause serious breathing difficulties and bleeding of the lungs, among other health problems. Thankfully, less common in homes than the other four, but not rare; found on wood or paper (cellulose products), but NOT on concrete, linoleum or tile. 

Mold Remediation and Restoration

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. If you suspect that your Bear, DE home or business has a mold problem, SERVPRO of Bear/New Castle, DE can inspect, assess and remediate your property.

Learn more about mold and what to do until help arrives by reviewing these mold damage tips.

Signs of Mold? Call Today – (302) 392-6000

Tips to Help You After a Storm or Flood in Delaware City, DE

10/24/2017 (Permalink)

Storm Damage Tips to Help You After a Storm or Flood in Delaware City, DE SERVPRO of Bear/New Castle, DE can respond immediately to storm and flooding conditions.

Storm Damage Cleanup and Restoration

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Bear/New Castle, DE can respond immediately to storm and flooding conditions. 

What You Can Do Until Help Arrives

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have A Water Damage Emergency? Call (302) 392-6000

What to Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT to Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Click Here For More, Water Tips, Fire Tips, Biohazard Tips and Mold Tips

Have A Water Damage Emergency? Call (302) 392-6000

Leaf Burning Prohibited in New Castle County, Delaware

10/23/2017 (Permalink)

Community Leaf Burning Prohibited in New Castle County, Delaware SERVPRO of Bear/New Castle, DE is locally owned and operated

Open Burning In Delaware

With autumn leaves beginning to fall, SERVPRO of Bear/New Castle, DE reminds residents that burning leaves is prohibited in the state of Delaware.

There are rules regarding open burning that Delaware residents must obey. It is important that Delaware residents remember that these laws are created for their protection, as well as for the protection of the environment.

Delawarean's Options To Manage Leaves & Other Yard Waste.

  • Compost
  • Mulching Mower
  • DNREC Yard Waste Drop-Off Site in New Castle County.
  • Hire a Landscaper or Commercial Hauler
  • Community-Wide Yard Waste Drop-Off Site

Three DNREC yard waste drop-off sites are available for New Castle County residents as a cost free option to dispose of leaves and other yard waste.

Information on these options is posted on DNREC’s website

www.dnrec.delaware.gov/yardwaste/Pages/Default.aspx

Delaware's State-Wide Burning Ban

The State-Wide open burning ban runs from May 1st to September 1st of each year. That means that there can be no open fires burned anywhere in the state of Delaware during that five-month time period.

Delaware's Ozone Season

That five-month burning ban was not chosen at random. The time from May to September is known as the "Ozone Season" throughout the state of Delaware. The Delaware Division of Waste and Hazardous Substances defines "Ozone Season" as that time of the year when the increased temperatures and exposure to sunlight can mix with low-lying pollution to create a dangerous form of ground-level ozone.

This mixture of pollutants, dangerous chemicals and haze from the atmosphere create a dangerous smog that causes health issues for everyone, but especially for the very young and the very old. By eliminating open burning, there is less smoke and other airborne particles to create the dangerous ozone.

What is Open Burning?

The Division of Waste and Hazardous Substances defines open burning as any kind of outdoor burning process that produces smoke, with the exception of incinerators and outdoor heaters that employ a burning process.

Burning Landscaping Debris In Delaware

August and September are usually the months when people start to clean up their yards and prepare for the fall. Some people may think that they can burn leaves when the open burning ban ends on September 1st, but the burning of leaves is banned in the state of Delaware all year round.

Residents who collect old branches and landscaping trimmings from bushes and trees can burn that debris with an open fire from October 1st until April 1st of each year. It should be noted that the outdoor burning of garbage and other non-landscape related refuse is explicitly banned in the state of Delaware all year round.

Open Burning Activities

Each resident may have their own definition of "open burning," so the state of Delaware has developed a list of five burning methods that it considers to be open burning and banned during the "Ozone Season"

- Backyard Debris Fires

Homeowners who try to burn any kind of debris in their backyards during the banned months will be considered to be in violation of the open burning ban. This includes the burning of wood, grass clippings and paper.

- Group Gatherings

While it may be popular to have a group of friends over to enjoy an open fire pit during the summertime in the state of Delaware, it is also illegal. The open burning ban covers and kind of open fire pit, large barbeque fire pits and any pre-constructed fire pits that sit on patios, decks or porches.

- Destruction of Demolition Debris

Contractors are not allowed to burn demolition debris with open burning during the banned months. Contractors who need to burn the debris from their demolition or construction projects are encouraged to contact licensed incinerators to have the burning done legally.

- Controlled Land Fires

The state of Delaware does not allow open burning that is used for land management purposes during the banned months. This includes controlled fires designed to manage forested areas and any residential properties that may utilize controlled burns to prevent property damage due to wild fires.

- Farm Land Burns

Some farmers will clear their fields using open burning. But this activity is not allowed during the banned months. This includes the process of removing crop residue or trying to revitalize a stretch of farm land.

It is important to note that that State Fire Marshall could issue an open burning ban for the months that run from October to April for a variety of reasons. Anyone who plans on doing an open burn during the months where they are typically allowed should contact the Office of the State Fire Marshall for the state of Delaware to check for any bans on open burning that may be in effect.

Information Provided By: http://www.delawarestatefireschool.com/openburning.htm

Our Community

SERVPRO of Bear/New Castle, DE takes great pride in being an active member of this community. We want to do our part to ensure the community thrives by keeping the area safe and making it the best it can be.

For help with a fire loss at your home or business Call SERVPRO of Bear/New Castle, De (302) 392-6000

Residential and Commercial Restoration and Cleaning Services

SERVPRO of Bear/New Castle, DEis a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.

For More Tips

Prevent Water Damage to Your Home While Away for the Holidays

10/23/2017 (Permalink)

Water Damage Prevent Water Damage to Your Home While Away for the Holidays If you experience a property loss this holiday season, call SERVPRO of Bear/New Castle for your fire and water restoration needs. (302) 392-6000

How to Prevent Water Damage When You’re out of Town:

The holidays make for one of the busiest travel seasons in the United States. Whether you are traveling to be with family for the holidays or just plain trying to escape the cold by going south, if you are traveling, you will need to prepare your home for your absence.

Traveling during the holidays doesn’t have to turn you into the Grinch. With a little planning, you can eliminate the chances of water damage when you’re away from home.

Those Most Common Mishaps Are:

  • Busted pipes
  • Toilet overflows
  • Water heater leaks 
  • Dishwasher leaks
  • Ice maker malfunctions
  • Sink overflows
  • Busted washing machine hoses
  • Shower and tub leaks and overflows

Steps To Help Eliminate Your Risk

Shut Off Main Water Supply Valve: 

Closing the valve on the main water supply line cuts off water to your home. This will help to prevent floods or major pipe leaks.  If you are unsure where the main water valve is located, look for your water meter. The valve will not be far.

  • Open up all the taps in your home for at least 5-10 minutes to release water pressure.
  • When returning home, turn the water back on at the valve first to allow any rust or sediment to wash out of the lines before you turn off the taps.

Shut Off Select Water Valves:

If you have someone checking in on your home from time to time, while you are away, you may not want to restrict ALL water supply. If this is the case, just shut off select supply lines to limit the risk of leaks.

Individual shutoff valves can be found on the supply lines leading to most appliances, toilets and faucets. Turn it clockwise to shut off the water flow to that particular appliance, toilet or faucet.

Set The Thermostat:

If no one is going to be home when you’re away, there is absolutely no need to waste the energy heating the home in your absence.

  • Do NOT shut off your heat completely. You should lower your thermostat to around 55°F. This will reduce your energy costs, but it will stay warm enough to help prevent your pipes from freezing.
  • Lowering the humidity settings will help to reduce the risk of condensation issues.

Shut Off SOME Electric:

If any of your televisions, computers, stereos, and other electronics are plugged directly into the wall rather than into a surge protector, pull the plugs in case a power surge happens while you're away. If you do have them all run through surge protects, you can simply flip the switch to power them off.

  • We do not advise cutting off ALL electric. You need the electric to continue to power important things throughout the home (ie: sump pump, security system, refrigerator, etc.)
  • Have a select few lights on a timer. This will create the impression that someone is occupying the home and discourage any criminal intentions.
  • If you have a well, shut the electrical line to the well. This way, it will not continue to pump water while you are gone.
  • Shutting off major electrical components will go a long way in reducing your energy use.

Check Your Sump Pump:

Rainwater can be a nightmare. If your sump pump fails while you're gone and a major storm comes around, you could return to a flooded basement. So make sure the sump pump is working before you leave town.

  • Dump a bucket of water in the sump pump hole. The pump should turn on when the pit fills with water.

General Maintenance:

You should set aside some time to make a lap around the outside of your home to complete any minor maintenance tasks that can go a long way in preventing water damage in your absence.  

  • Ie.  Clean your gutters and downspout extensions

Befriend A Neighbor:

It is always a good idea to leave a spare key and your contact information with someone you trust. This way, if something were to happen in your home, someone will be around to discover it early and contact you.

For more holiday safety tips CLICK HERE

A Water Leak or Flooding Makes for a Horrible Welcome Home Gift

We here at SERVPRO of Bear/New Castle, DE know that not every water damage can be prevented, so we’re here to help! If you have water damage in your home, please call us immediately at (302) 392-6000 to minimize the damage to your home and belongings. We will make it “Like it never even happened.”

Office Safety During the Holiday Season in New Castle County

10/23/2017 (Permalink)

Commercial Office Safety During the Holiday Season in New Castle County If your business experiences any disaster over this holiday season call SERVPRO of Bear/New Castle, DE for your fire and water restoration needs

DOs and DON’Ts of Holiday Office Decorating:  

With the holiday season upon us, it’s important to keep workplace safety in mind.  Don’t let a preventable accident take the enjoyment out of your holidays – whether you’re excitedly preparing for Christmas, Hanukkah, or Kwanzaa, take a few minutes to read our decorating safety DOs and DON’Ts.


Holiday Decorations DOs

  • Decorate reception areas, lobbies, foyers, and break rooms.
  • Choose artificial decorations made of fire retardant materials for office decorating.
  • Carefully inspect previously stored decorations for damaged or frayed wires or loose connections.
  • Discard damaged decorations immediately.
  • Only use extension cords that are UL rated and in good condition.
  • Power down and unplug all decorations before leaving the building overnight or over the holiday break.

Holiday Decorations DON’Ts

  • Do Not, under any circumstances, hang decorations from fire sprinklers.
  • Do Not place decorations in exit corridors or areas that could obstruct the view of exit signs, fire alarm pull stations, fire extinguishers, or hose cabinets.
  • Do Not use any type of decoration in your office that has an open flame.
  • Do Not overload electrical outlets.
  • Do Not allow cords to dangle from counters and table tops where they can be pulled or tripped over.
  • Do Not place staples or nails through strings of lights, extension cords, or power cords.
  • Do Not place Christmas trees, gifts, or freestanding decorations in heavily trafficked areas where employees and/or customers might run into them or trip over them.
  • Do Not use “indoor only” decorations or extension cords outside.

Here at SERVPRO of Bear/New Castle, DE, we want everyone to have the safest holiday possible. We understand how valuable time spent with friends and family is, and we want everyone to have a happy holiday season!

If your business experiences any disaster-related events over this holiday season call SERVPRO of Bear/New Castle, DE for your fire and water restoration needs - (302) 392-6000.

Restoring Your New Castle County, DE Commercial Property After a Water Damage or Flood

10/23/2017 (Permalink)

Commercial Restoring Your New Castle County, DE Commercial Property After a Water Damage or Flood If your business suffers a major loss, call SERVPRO of Bear/New Castle, DE (302) 392-6000

Commercial Storm Damage Restoration

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in a matter of minutes. There’s never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Commercial Restoration Presents Unique Challenges

SERVPRO of Bear/New Castle, DE has the training, experience, and equipment to handle large commercial storm or water damage emergencies. Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion. Learn more about our training and certifications.

Locally Owned Company with National Resources

SERVPRO of Bear/New Castle, DE will respond immediately to the storm or flood event affecting your commercial property, regardless of the size or scope of the damage. We are part of a national network of over 1,700 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large scale events and disasters.

We are proud to be a part of our community and strive to provide the residents and business owners in our area the fastest response times and our best work each and every day.

If your business suffers a major loss, call (302) 392-6000

Faster to your Delaware City, DE Water Damage

10/21/2017 (Permalink)

Water Damage Faster to your Delaware City, DE Water Damage SERVPRO of Bear/New Castle, DE responds Faster to any size disaster in Delaware City, DE

SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bear/New Castle, DE provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster In Delaware City, DE

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

NEW CASTE COUNTY, DE: EVERYONE LIVES WITH A FLOOD RISK

10/20/2017 (Permalink)

Storm Damage NEW CASTE COUNTY, DE:   EVERYONE LIVES WITH A FLOOD RISK Have water or flood damage? Call SERVPRO of Bear/New Castle, DE (302) 392-6000

FACTS ABOUT FLOODS

Floods and flash floods have caused billions of dollars in property damage each year. They are among the most common and widespread of all natural hazards. Even more importantly, they're the number one weather-related killer. A flood can happen anywhere. Every state in the U.S. experienced some type of flooding or flash flood within the past five years.

Here are a few interesting flood facts that might take you by surprise 

  • No region is safe from flooding. All 50 states are subject to flash floods.
  • Flash floods can bring walls of water from 10 to 20 feet high.
  • A car can be taken away in as little as 2 feet of water.
  • To stay safe during a flood, go to the highest ground of floor possible. If your skin comes in contact with flood water, make sure to wash it with soap and disinfected water because the contents are unknown.
  • Flooding is caused by spring thawing (snow and frozen grounds melting in the spring), heavy rains, snow melt runoffs, flash floods, and mudflows.
  • Floods are the most widespread natural disaster aside from wildfires. 90% of all U.S. natural disasters declared by the President involve some sort of flooding.
  • In preparation for a flood, it is important to stock up on first aid items, non-perishable foods, 3 gallons of water per person for 3 days, battery operated radio for weather reports, extra batteries, personal hygiene necessities.
  • Based on Floodsmart, a 2,000 square foot home undergoing 12” of water damage could cost more than $50,000.
  • Since flood damage is almost never covered by homeowners insurance, flood insurance is important for people living in high-risk flood zones.
  • To stay safe during a flood, go to the highest ground of floor possible. If your skin comes in contact with flood water, make sure to wash it with soap and disinfected water because the contents are unknown.
  • Communities particularly at risk are those located in low-lying areas, near water, or downstream from a dam.

Recovering Your Home or Business After Flood Damage

Regardless of the intensity of the floods water in homes or water in business, the results of the flood damage caused can be immense. In case your home is flooded or the business premises by either flooding as a result of rainfall, storms, pipe breaks or supply line break you need a professional water damage restoration company that specializes in bringing your home back to its preloss condition.

If your property has experienced damage from a flood, call the experts at SERVPRO of Bear/New Castle, DE. We work with a variety of property insurers and can help you determine whether your damage is covered. 

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Storm or Flood Damage?  Call Us Today (302) 392-6000

Understanding Mold and the Remediation Process

10/20/2017 (Permalink)

Mold Remediation Understanding Mold and the Remediation Process SERVPRO of Bear/New Castle, DE has the training and expertise to remediate the mold in your home or business.

Mold Removal vs. Mold Remediation

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Many restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy. We understand mold and mold growth. SERVPRO of Bear/New Castle, DE has the training and expertise to remediate the mold in your home or business.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Learn more about our mold remediation process.

  1. Emergency Contact - (302) 392-6000
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings

Signs of Mold? Call Today – (302) 392-6000

Prepare Your New Castle, DE Commercial Property For The Winter

10/19/2017 (Permalink)

Commercial Prepare Your New Castle, DE Commercial Property For The Winter Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO of Bear/Castle, DE

Tips For Keeping Your Facility Clean 

October is the perfect month for making cleaning and maintenance plans for the coming fall and winter.  To help building users stay clean, SERVPRO of Bear/New Castle, DE offers the following tips for making this seasonal transition as complete and easy as possible.    

FLOORS:

Floors take a beating during adverse weather conditions. Scrub entry floors to remove soils and recoat to give the floor added protection. Know product specifications: Some floor care chemicals, as an example, are best applied at certain temperature ranges.


CARPETS:

Many facilities delay cleaning carpets before and during the winter months. This can be a mistake as the carpets can become saturated with contaminants and impact indoor environmental quality. 

RESTROOMS:

Cleaning professionals often develop cleaning habits, especially in restrooms. Seasonal transitions call for taking a fresh look at restroom cleaning procedures and adopting some new technologies, products and methods where appropriate.

FLOOR MATS:

Install 15 feet of matting inside each entrance to capture ice melt, salt and sand before it is tracked throughout the facility.

REPAIR FLOOR DEFECTS:

Repairing floor defects will prevent soils and ice melt from becoming trapped in chips, cracks, crevices, etc.

HEPA FILTERS:

An easy way to remember when to clean or change HEPA filters is by changing them when Daylight Savings Time begins and ends; this year it ends on November 5.

COMMERCIAL CLEANING PROFESSIONALS:

While all the above are useful tips in keeping your office or commercial building clean and tidy they can take up valuable time you simply aren’t able to fit into your working day. Hiring the services of a professional cleaning company ensures you can concentrate on more pressing matters, yet still boast a clean, clutter free office space.

Commercial Cleaning Services

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Bear/New Castle, DE for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (302) 392-6000

Specialty Cleaning Services

SERVPRO of Bear/New Castle, DE offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

Halloween Cleaning Tips: Delaware City, DE

10/18/2017 (Permalink)

Cleaning Halloween Cleaning Tips: Delaware City, DE If you find yourself in a sticky situation that you can’t handle. Call SERVPRO of Bear/New Castle, DE

How to Get Gum and Candy Out of Carpet

Even when Halloween is behind us, the candy will linger on for days. It is not unlikely for treats to end up on the carpet or some other unwanted location. No need to fret, candy in the carpet does not need to be as scary as it seems.  As long as you use the tips below and clean up the mess right away your carpet can be restored and ready for the next holiday festivity.

Freeze It

Freezing is your best plan of attack with gum that hasn’t been stuck long. If caught before it gets too far down into the carpet fibers, this should do the trick. 

  1. Put several ice cubes in a sealable sandwich bag and lay it on top of the gum. (a can of compressed air will freeze the gum just as well)
  2. Once the gum is frozen solid, use a butter knife, spatula or spoon to scrape it up. Scrape in one direction to avoid damaging the carpet fibers. It will likely crack and break as you go, but if you have trouble, rub the stuck pieces with ice and try again. 
  3. Once you get all the gum out, gently scrub the area with a solution of soapy water and white vinegar.

Dissolve It

When you apply a solvent to gum, you’ll break down the polymers, which will make it less sticky and far easier to remove. 

  1. Choose a solvent like a citrus degreaser or mineral spirits (muscle rub products that contain methyl salicylate will also work).  
  2. Test a small area first, to make sure you won’t stain your carpet.
  3. Once you’ve tested, spray the gum or candy, or use a cloth to apply it.
  4. Wait 5 to 10 minutes for the solvent to work its magic, then gently scrape with a butter knife, spatula or spoon.
  5. Just as with the freeze method, you can finish up by scrubbing with soapy water and a little white vinegar. 

Oil It

As with solvents, oils will reduce the stickiness. You can try eucalyptus oil, olive oil or even peanut butter. Just be sure to thoroughly clean up these oils once the gum or candy is gone. 

  1. Test a small area first, to determine the oil will not discolor the fibers
  2. Apply oil directly to the gum or candy, saturating the candy. It’s not recommended to pour the oil directly onto the carpet. Instead, use a clean cloth so you can better control the amount used.
  3. As with the other methods, gentle scraping with a butter knife or other metal utensil.
  4. Finally, scrub with soapy water and white vinegar, making sure to remove all of the residual oils. 

Regardless of the method you decide to try, there may still be a little candy color left behind from lollipops or other hard candies. If so, try scrubbing with some more white vinegar, or apply a stain remover. Then, blot the area with water to rinse the carpet fibers, and let it dry.

If you are not satisfied with the results or would rather not deal with the hassle call SERVPRO of Bear/New Castle, DE.  We offer a number of cleaning options to match any type of upholstery or carpet.  Call Today – (302) 392-6000

More Cleaning Tips:

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

Need Carpet or Upholstery Cleaning?  Call Today – (302) 392-6000

Why Professionals Should Handle Sewage Cleanup In Delaware City, De

10/17/2017 (Permalink)

Biohazard Why Professionals Should Handle Sewage Cleanup In Delaware City, De Sewage Cleanup Professionals SERVPRO of Bear/New Castle, DE

Sewage Cleanup vs. Plumber: More Than A Plunger 

You will need more than a plunger to take care of a sewage mess. However, a lot of homeowners will call plumbers because plumbers deal with the health status of the house's pipes. They make sure water flows well through the pipes of the home, and work on some appliances. But, if a sewage leak or backup happens into your house, a plumber won't know whether the area is properly sanitized if he does clean it up. He also won't know whether it has gone into other areas of the home that are unseen.

Plumbers are great at what they do, but they don't have the proper certifications to deal with a  New Castle County, DE sewage damage. 

While any type of water damage in dangerous to your home and your health, the lease of sewage is even more dangerous, requiring immediate action. With the existence of unsanitary water in your home comes the possibility of the contracting bacteria and viruses that could result in serious illness.

If this is a problem in your home, SERVPRO of Bear/New Castle, DE  professionals should be called to handle the situation as they have the special training and equipment necessary to clean that type of contamination.

Types of Contaminated Water

There are three types of contaminated water that may exist as a result of water damage; category one, category two, and category three.

Category One – Clean Water

Category one, known as clean water, is water damage resulting from water that comes from a clean source such as a broken clean water supply line or a faucet. If this type of water damage is left untreated, it has the potential to turn into the more dangerous categories of two or three. The factors that must be taken into account as it pertains to the severity of the water damage includes time, temperature, and whether it has come into contact with contaminants.

Category Two – Gray Water

Category two, known as gray water, is water damage that has a large amount of contamination. This type of water damage has the possibility of causing discomfort or illness should it be ingested. Sources that could release gray water include washing machine overflow, toilet overflow with some urine but no feces, and dishwasher overflow.

Category Three – Black Water

Category three, known as black water, is very unsanitary with the potential to cause severe illness or death if it’s ingested. Any contact with this type of contaminated water should be avoided at all costs. Sources of this type of water include flooding from rivers or streams, water that comes from beyond the toilet trap, toilet overflow with feces, and standing water that has begun to support microbial growth.

Depending on what type of water damage you have, the water could range from relatively harmless to extremely dangerous. To ensure that you remain safe regardless of what type of water damage you have, it’s important to hire professionals to handle the cleanup and restoration. The following are some reasons why only professionals should handle the cleanup of sewage.

Safety

Safety should always be the top priority when dealing with dangerous materials such as sewage. To avoid potential safety problems, you should never deal with sewage yourself but call professionals to perform the cleanup. Raw sewage has the potential to produce and spread a variety of dangerous germs and bacteria that could create illness and, if serious enough, potentially death. Those who are pregnant, elderly, or have a weakened immune system are more susceptible to these viruses.

SERVPRO of Bear/New Castle, DE Professionals have the training and experience to follow the appropriate safety protocols to ensure a safe and proper cleanup. This involves the wearing of protective gear that is specifically designed to protect from diseases such as those potentially spread by raw sewage.

Quick Cleanup

When dealing with sewage, it’s important to have it cleaned up as soon as possible because the longer that you allow sewage to remain, the worse it will get. Relatively clean water can turn into a hazard in little time. Seemingly harmless water damage can turn into a serious problem in as soon as 12 to 24 hours. Most people don’t have the time or capability to clean up water damage in that short period of time. A professional crew can arrive in a few hours to begin the cleanup.

Additional Problems

While a water damage or sewage cleanup does involve cleaning up dirt and waste, it’s more than that. The cleanup could also involve cleaning up mold biohazard and broken plumbing or a septic tank. Most people don’t know how to clean up these things but professionals do. They also will be able to inform you on which of your possessions are able to be safely cleaned or restored.

Due to its ability to get significantly worse in a short period of time, water damage should be cleaned up quickly. That’s even more so if raw sewage is involved through flooding or a broken pipe. For the safety of you and your family, it’s important to leave the cleanup of sewage to professionals that are specifically trained for such occasions.

If you have a release of sewage in your home, call on the trusted professionals at SERVPRO of Bear/New Castle, DE to restore your home.

Sewage Backup or Toilet Overflow? Call Us Today – (302) 392-6000

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Helping Hoarders Address The Mess In New Castle County, DE

10/16/2017 (Permalink)

Biohazard Helping Hoarders Address The Mess In New Castle County, DE Concentrate on supporting your loved one and let SERVPRO of Bear/New Castle, DE take care of the cleanup of a hoarding situation.

The Facts About Hoarding

As one of Delaware’s premier restoration companies, we at SERVPRO of Bear/New Castle, DE often get asked questions about hoarding clean up. In order to understand the process of cleaning the residence of a hoarder, we first need to enlighten the family and friends of the facts about the issue itself. According to the International OCD Foundation:

What Is Compulsive Hoarding?

Compulsive hoarding includes ALL three of the following:

     1. A person collects and keeps a lot of items,   even things that appear useless or of little value to most people.

     2. These items clutter the living spaces and keep the person from using their rooms as they were intended.

     3. These items cause distress or problems in day-to-day activities.

How Is Hoarding Different From Collecting?

  • In hoarding, people seldom seek to display their possessions, which are usually kept in disarray.
  • In collecting, people usually proudly display their collections and keep them well organized. What are the signs of compulsive hoarding?
  • Difficulty getting rid of items
  • A large amount of clutter in the office, at home, in the car, or in other spaces (i.e. storage units) that makes it difficult to use furniture or appliances or move around easily
  • Losing important items like money or bills in the clutter
  • Feeling overwhelmed by the volume of possessions that have ‘taken over’ the house or workspace
  • Being unable to stop taking free items, such as advertising flyers or sugar packets from restaurants
  • Buying things because they are a “bargain” or to “stock up”
  • Not inviting family or friends into the home due to shame or embarrassment
  • Refusing to let people into the home to make repairs.

What Makes Getting Rid Of Clutter Difficult For Hoarders?

  • Difficulty organizing possessions
  • Unusually strong positive feelings (joy, delight) when getting new items
  • Strong negative feelings (guilt, fear, anger) when considering getting rid of items
  • Strong beliefs that items are “valuable” or “useful”, even when other people do not want them
  • Feeling responsible for objects and sometimes thinking of inanimate objects as having feelings
  • Denial of a problem even when the clutter or acquiring clearly interferes with a person’s life

Who Struggles With Hoarding Behavior?

Hoarding behaviors can begin as early as the teenage years, although the average age of a person seeking treatment for hoarding is about 50. Hoarders often endure a lifelong struggle with hoarding. They tend to live alone and may have a family member with the problem. It seems likely that serious hoarding problems are present in at least 1in 50 people, but they may be present in as many as 1 in 20.

Are Hoarding And Obsessive Compulsive Disorder (OCD) Related?

Compulsive hoarding was commonly considered to be a type of OCD. Some estimate that as many as 1 in 4 people with OCD also have compulsive hoarding. Recent research suggests that nearly 1 in 5 compulsive hoarders have non-hoarding OCD symptoms. Compulsive hoarding is also considered a feature of obsessive compulsive personality disorder (OCPD) and may develop along with other mental illnesses, such as dementia and schizophrenia.

What Kinds Of Things Do People Hoard?

Most often, people hoard common possessions, such as paper (e.g., mail, newspapers), books, clothing and containers (e.g., boxes, paper and plastic bags). Some people hoard garbage or rotten food. More rarely, people hoard animals or human waste products. Often the items collected are valuable but far in excess of what can reasonably be used.

What Are The Effects Of Hoarding?

  • Severe clutter threatens the health and safety of those living in or near the home, causing health problems, structural damage, fire, and even death
  • Expensive and emotionally devastating evictions or other court actions can lead to hospitalizations or homelessness
  • Conflict with family members and friends who are frustrated and concerned about the state of the home and the hoarding behaviors

Can Compulsive Hoarding Be Treated?

Yes, compulsive hoarding can be treated. Unfortunately it has not responded well to the usual treatments that work for OCD. Strategies to treat hoarding include:

  • Challenging the hoarder’s thoughts and beliefs about the need to keep items and about collecting new things
  • Going out without buying or picking up new items
  • Getting rid of and recycling clutter. First, by practicing the removal of clutter with the help of a clinician or coach and then independently removing clutter
  • Finding and joining a support group or teaming up with a coach to sort and reduce clutter
  • Understanding that relapses can occur
  • Developing a plan to prevent future clutter.

How Can I Help A Hoarding Friend Or Family Member De-clutter?

Attempts by family and friends to help with de-cluttering may not be well received by the person who hoards. It is helpful to keep in mind:

  • Until the person is internally motivated to change they may not accept your offer to help. • Motivation cannot be forced.
  • Everyone, including people who hoard, has a right to make choices about their objects and how they live.
  • People who hoard are often ambivalent about accepting help and throwing away objects.

Can’t Compulsive Hoarding Be Solved By Simply Cleaning Out The Home?

No!  Attempts to “clean out” the homes of people who hoard without treating the underlying problem usually fail. Families and community agencies may spend many hours and thousands of dollars clearing a home only to find that the problem recurs, often within just a few months. Hoarders whose homes are cleared without their consent often experience extreme distress and may become further attached to their possessions. This may lead to their refusal of future help.

What Do I Say To My Loved One Who Is Ready To Talk About Hoarding?

When a person seems willing to talk about a hoarding problem, follow these guidelines:

  • Acknowledge that the person has a right to make their own decisions at their own pace.
  • Have sympathy. Understand that everyone has some attachment to the things they own. Try to understand the importance of their items to them.
  • Come up with ideas to make their home safer, such as moving clutter from doorways and halls.
  • Team up with them. Don’t argue about whether to keep or discard an item; instead, find out what will help motivate the person to discard or organize.
  • Help the person to recognize that hoarding interferes with the goals or values the person may hold. For example, by de-cluttering the home, a person may host social gatherings and have a richer social life.
  • To develop trust, never throw anything away without asking permission. 

Respectful & Compassionate

SERVPRO of Bear/New Castle, DE can inventory, sort, and pack items of value. Our cleaning technicians also gather articles that need disposal and arrange for proper disposition. As we work through the affected areas, you can count on our crew members to be respectful and compassionate.

No judgments are forthcoming because our employees receive information on hoarding as a syndrome, understanding that it is a condition over which the hoarder has little or no control. If the individuals suffering from hoarding behaviors decide to remain at their home during the cleanup, have no fear. Our workers master sensitivity training before their first job, ensuring as much comfort as is possible for all.

SERVPRO of Bear/New Castle, DE’s technicians prepare for the mitigation of hoarding scenarios through intensive education, including learning to identify hazardous contamination situations. Vermin, chemicals, spoiled food, and many more concerns arise, and our crew knows how to react to even the most severe biohazard contaminants uncovered during the job. Have confidence we are ready to handle anything presented during the job.

Concentrate on supporting your loved one at this difficult time and let SERVPRO of Bear/New Castle, DE take care of the cleanup of a hoarding situation. Call (302) 392-6000 to arrange a compassionate yet constructive consultation.

Biohazard Cleanup and Restoration

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Bear / New Castle is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Need Biohazard Cleanup Services?
Call Us Today – (302) 392-6000

24 Hour Emergency Service

We are available 24 hours a day—our highly trained technicians are standing by. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Flood Clean Up Tips For Homeowners In Glasgow, DE

10/13/2017 (Permalink)

Storm Damage Flood Clean Up Tips For Homeowners In Glasgow, DE Severe thunderstorms can lead to flash flooding in Glasgow, DE Call SERVPRO of Bear/New Castle if you have storm damage (302) 392-6000

Severe thunderstorms can lead to flash flooding. Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 if you have storm damage.

Rising water is one of the most frightening problems that a homeowner may face, and the resulting flood clean-up is both costly and time-consuming. It is a scary prospect watching floodwaters creep slowly toward your home. If high water makes an incursion, severe damage and a horrible clutter of muck, debris, and germs may follow. Acting quickly after the water recedes can decrease the damage and perhaps make some possessions and furniture salvageable. Even carpet may be restorable, depending on the extent and the type of the flooding. Unfortunately, many electronics exposed to the water are typically considered a loss. Don’t take water damage lightly. Even if the area only had an inch of water, or is just damp, it can become the ideal situation for mold growth within days. Mold may contaminate walls, carpet, furniture, and flooring. It can lead to breathing issues including asthma, and severe illness. Learn more about Mold and its negative impact on your health.

Below are some useful flood clean-up tips for home and business owners. If any mold is suspected, we recommended using the services of an IICRC-certified mold remediation specialist such as SERVPRO of Bear/New Castle, DE rather than attempting clean-up yourself.

Clean Up Tips for Homeowners

  • Before going into the house to begin flood clean-up, check for downed power lines, gas leaks, foundation cracks, or other obvious problems.
  • If power lines are down near the home, avoid puddles or standing water. Calling on professional help is the best way to avoid injury or electrocution.  
  • Be on the lookout for wild animals, including snakes. Floodwaters tend to uproot them from their natural areas, and it is possible that they have entered the home or are in the general vicinity.
  • While cleaning up, wear protective gear such as boots and rubber gloves.
  • Waterlogged cleaning products, paint, batteries, and fuel are contaminated and considered hazardous. Learn more about disposal of these items.
  • Discard food items and drinking water if it has come into contact with the flood waters. This includes canned goods and bottled water. Follow the maxim: When in doubt, throw it out!

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.  

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

What Is A Puff Back?

10/12/2017 (Permalink)

Fire Damage What Is A Puff Back? Call SERVPRO of Bear/New Castle, DE to take care of the cleaning of the soot and chemicals.302-392-6000

How Can SERVPRO of Bear/New Castle Help You After A Puff Back In Your Bear, DE Home?

Is Your Furnace Ready for Winter? 
It doesn't get much worse than finally giving into turning on your furnace for the next few months and having it blow a whole bunch of soot back out through your entire home. 

What is a Puff Back? 
The term "Puff Back" refers to the sudden explosion of soot into your home or business caused by a malfunction in the heating system. This soot is usually a sticky, greasy, grimy mess that can present a sever health hazard. All of those minuscule, oil based particles embed themselves in your curtains, carpets, and clothing while contaminating the air with known carcinogens. 

How Can I Know if I had a Puff Back?
Puff Backs are characterized by the oily black soot left behind, often appearing like spider webs. The soot and other debris from the explosion can easily be carried throughout your home by the exhaust and heating systems meaning that every room in your home has the potential to be damaged.   

You might be tempted to try and clean up this mess by yourself, but running a vacuum over the soot only grinds it deeper and creates stains that will never come out. Wiping the soot from walls and ceilings creates a place where paint will no longer stick, and unless the soot is quickly and professionally removed, it can cause corrosion of metal on doorknobs, faucets, and even electronic equipment in the home. Because every inch of the home is affected, a puff back is an overwhelming job to clean properly. 

Here are some helpful tips on what you should do, should a puff back occur in your home:

  1. Assess the situation and the amount of damage that was done.
  2. Wash all affected clothing and fabrics in the house - some may require professional cleaning.
  3. Throw away all exposed foods.
  4. Call a repairman to fix the malfunctioning furnace.
  5. Call SERVPRO of Bear/New Castle, DE to take care of the cleaning of the soot and chemicals.

As a trusted leader in the restoration industry, SERVPRO of Bear/New Castle, DE has highly trained technicians that are dedicated to responding to any size disaster with 24-hour emergency response.

Contact us today, at 302-392-600, to see what SERVPRO of Bear/New Castle, DE can do to help you! 

Why Is Fall Gutter Cleaning Important?

10/11/2017 (Permalink)

Water Damage Why Is Fall Gutter Cleaning Important? If you fail to prepare… SERVPRO of Bear/New Castle will be there

Cleaning Gutters Is Essential To Property Maintenance In Delaware City, DE

Water is your home’s enemy. It will flood, rot, mildew, and destroy your home if you allow it. Your home has defenses against water damage. Your roof is its first, but not only, line of defense. Your gutter system provides a vital secondary line of defense to warding off water damage. Gutters keep your home’s perimeter from becoming waterlogged and potentially leaking into the basement or causing other damage to the structure, as well as surrounding landscaping.

Gutters…And Why They Should Matter To You.

How do gutters work?

Protecting your foundation is your gutter system’s main purpose. Ideally, water should be diverted a minimum of ten feet from the foundation, but that can vary, depending on the grade of the lawn. Over time, without properly working gutters, water would cause cracks to form which can potentially collapse your home’s foundation. Even if the foundation stays intact, mold can still grow which can be a nuisance to remove. Other structural damage may occur as well if your gutters are not properly maintained.

What could happen if I don’t care for my gutters?

  • Gutters are secured to your home on a fascia board. When gutters overflow, fascia boards are the first part of your home to be damaged. When your fascia board is rotten, the entire gutter needs to be removed in order to replace the board, which is a fairly costly mistake.
  • Wood rot from overflowing gutters can destroy windows, doors and even entire walls.
  • Your home’s landscaping can also be a victim of poor gutter maintenance. When gutters are clogged and water overflows, trenches are created in flowerbeds and small bushes and flowers can be killed by the cascading water.
  • Ice dams can cause serious damage to your home. When an ice dam gets large enough, melted water backs up behind it and seeps underneath the shingles. Sooner or later, it will make its way into the insulation and down to the ceilings and exterior walls, under the eaves, ruining sheetrock and paint. If the ice dam breaks free, it can pull shingles and gutters off with it, and it will damage anything it falls on: shrubs, windowsills, cars, pets, and people. If the roof sheathing stays wet, it can form mildew and start to rot.

When should my gutters be cleaned?

Living in an area that has both falling leaves in Autumn, and tree pollen and seedlings in the spring, most homes in New Castle County, DE need to clean the debris from the gutters twice a year. If you have no trees taller than your roof, you might be able to get away with only an annual inspection of the gutter system. If you have trees taller than your gutters, anywhere close to your home, you most likely will need your gutters cleaned twice or even three times a year.

Ideal time for cleaning gutters vary from property to property and depends on a few factors.

  1. The type of trees on your property greatly effects when leaves shed.

Examples

Evergreens: Even though they look like they are covered in   leaves all year, evergreens are not always green. Needles die, turn brown, and fall every year. Most properties with heavy evergreen coverage in New Castle County, DE need their gutters cleaned at least twice in the Fall; once in September and again in late November.

Deciduous Trees: They shed their leaves all at once after changing colors every Fall. These trees drop their leaves in a short time frame and most trees in our area are clear of leaves in early December marking the time to clean the gutters.

  1. The temperature, sunlight, and soil moisture greatly influence when the leaves fall.

Mild & Warm Fall: Expect the leaves to stay on the trees a couple weeks longer.

Cold & Dry Fall: The leaves will typically shed much earlier.

Cleaning gutters is essential to proper home maintenance. If cleaned too soon, you will find yourself cleaning them multiple times. The easiest way to know when it’s time to clean your gutters this Fall is to look out your window. When the leaves are gone and you can see the sky beyond the trees, it’s time to clean your gutters.   See Other Fall Cleaning Tips

If clogged gutters have caused damage to your home call SERVPRO of Bear/New Castle, De Today! (302) 392-6000

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

HOW TO CLEAN YOUR HOME Before Guests Arrive

10/11/2017 (Permalink)

Cleaning HOW TO CLEAN YOUR HOME Before Guests Arrive If you lead a busy lifestyle and can’t find the time to clean your home, call SERVPRO of Upper Darby, PA –(610) 352-6000

SERVPRO of Upper Darby’s Guide to Cleaning Your House In Minutes

In an effort to help get you a little more organized, SERVPRO of Upper Darby, PA is sharing this quick and easy guide to clean your home before your guest arrive.

30 MINUTE CLEANING

10 mins.          Tidy up common areas.

10 mins.          Wipe down sinks and countertops in the bathroom and kitchen. Load the dishwasher.

 5  mins.          Empty the garbage bin and take the trash out.

 5  mins.          Replenish guest towels, soap and toilet paper.

TOTAL CLEAN TIME: 30 MINS.

60 MINUTE CLEANING

30 mins.          Complete 30 MINUTE CLEANING

10 mins.          Vacuum and/or sweep the floors.

10 mins.          Clean toilets and tidy up bathrooms.

 5  mins.          Dust all surfaces.

 5  mins.          Make the beds.

TOTAL CLEAN TIME: 30 MINS.

120 MINUTE CLEANING

60 mins.          Complete 60 MINUTE CLEANING

 5 mins.           Launder towels.

20 mins.          Clean floors and baseboards.

10 mins.         Clean bathtubs and showers.

10 mins.            Clean out the fridge and microwave.

10 mins.          Tidy the entryway and closet.

  5 mins.          Wipe down all mirrors.

TOTAL CLEAN TIME: 120 MINS.

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of Upper Darby, PA has the expertise to provide a deeper cleaning than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO of Upper Darby, PA as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services? Call SERVPRO of Upper Darby, PA(610) 352-0700

Residential Cleaning Services include:

Carpets After A Water Damage In Your New Castle, DE Home.

10/10/2017 (Permalink)

Cleaning Carpets After A Water Damage In Your New Castle, DE Home.   Call SERVPRO of Bear/New Castle, DE if your carpet has been affected by water damage. (302) 392-6000

Water Damaged Carpet – Can it be Saved?

The answer is yes, most water damaged carpet can be saved, if it is dried quickly. When SERVPRO of Bear/New Castle, DE arrives at a water damage loss, our Technicians will quickly begin to extract the water out of the carpet. Once they have extracted as much water as they can they inspect it for damage.

A common problem with water damaged carpet is, if not dried quickly there will be delamination and mildew damage. Our Technicians will the inspect the carpet backing to see if the carpet backing latex adhesive looks sound, or if there is any mold or delamination.

Another reason that water damaged carpet can’t be saved is damaged caused by sewage contamination. If any of these issues are present, it’s best to discard the carpet.

Having a company that can coordinate the whole process from start to finish makes your life easier, and gets you back in your home or business faster. “Like it never even happened.”

Have Questions? Call Us Today (302) 392-6000

Carpets and Upholstery Cleaning

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Need Carpet or Upholstery Cleaning?
Call SERVPRO of Bear/New Castle, DE Today – (302) 392-6000

We also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.


IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

You May Have Clogged Gutters If....

10/9/2017 (Permalink)

Water Damage You May Have Clogged Gutters If.... If clogged gutters have caused water damage to your home, Call SERVPRO of Bear/New Castle Today (302) 392-6000.

6 Signs You Have Clogged Gutters In New Castle County, DE

Clogged gutters can wreak havoc on your entire New Castle County, DE home. When your gutters become clogged, water will be unable to properly divert away from your home. Instead, the water will spill over the side of your gutters, leading to a number of different issues like foundation damage, structural issues, mold and mildew and basement flooding. Check your gutters frequently to avoid these problems.

You May Have Clogged Gutters If………

     1.  You Spot Birds Or Pests By Your Roof

If you are noticing animals or pests hanging around your gutters, this can be a sign your gutters are clogged. Gutters are a convenient place for birds and pests to make a nest.

     2.  Water Is Spilling Over The Sides

If you notice water spilling over the sides of your gutters, it’s a tell-tale sign you have clogged rain gutters. The obstruction can force water over the sides of your gutter, leading to expensive water related damages.

     3.  Sagging Gutters

Sagging gutters are a sign that your gutters are clogged. The weight of the debris, leaves, shingle grit and pine needles can cause your gutters to bend in the middle and sag. Unfortunately, your gutters will be ineffective at carrying water away from your home.

     4.  Staining On Your Siding

Staining on the siding of your home can be a sign of standing water in your gutter system. Rain water that is stagnant could end up causing costly damage to the fascia boards behind the gutters and on the shingles of your roof.

     5.  Plant Growth

A Garden in your gutters is an obvious sign of clogged gutters. Seeds can accumulate in your gutters and along with dirt and debris, a gutter garden can form!

     6.  Can’t Remember The Last Time You Cleaned

If you can’t remember the last time you climbed the ladder to clean your gutters, odds are you’re in need of a serious cleaning.

If clogged gutters have caused water damage to your home, Call SERVPRO of Bear/New Castle Today (302) 392-6000.

(See: Why Is Fall Gutter Cleaning Important?)

Residential and Commercial Restoration and Cleaning Services

SERVPRO of Bear / New Castle is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.

Have Questions? Call Us Today – (302) 392-6000

Residential Services

With over 1,700 Franchises in the U.S. and Canada, there’s a SERVPRO nearby and ready to help. SERVPRO of Bear / New Castle technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again. Learn more about our residential services:

Commercial Services

Your property’s appearance speaks volumes to your clients. When it’s impacted by fire or water damage, you need professional help. Every hour spent restoring your business is lost revenue and productivity. When you need professional cleaning or emergency restoration services, we have the training and resources to get your property back to business quickly. Learn more about our commercial services:

Locally Owned Company with National Resources

We are proud to be an active member of this community. SERVPRO of Bear / New Castle is locally owned and operated, so we’re already nearby and ready to help Bear, DE residents and business owners with any size cleaning or restoration emergencies.

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Residential & Commercial Restoration & Cleaning Company That Response Faster to Any Size Disaster in Corbit, DE

10/8/2017 (Permalink)

General Residential & Commercial Restoration & Cleaning Company That Response Faster to Any Size Disaster in Corbit, DE Faster to any size disaster in Corbit, DE Call SERVPRO of Bear/New Castle, DE (302) 392-6000

SERVPRO of Bear/New Castle, DE is a Trusted Leader in the Restoration Industry.

We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.

Residential Services

With over 1,700 Franchises in the U.S. and Canada, there’s a SERVPRO nearby and ready to help. SERVPRO of Bear/New Castle, DE technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again.

Commercial Services

Your property’s appearance speaks volumes to your clients. When it’s impacted by fire or water damage, you need professional help. Every hour spent restoring your business is lost revenue and productivity. When you need professional cleaning or emergency restoration services, we have the training and resources to get your property back to business quickly. 

Locally Owned Company with National Resources

We are proud to be an active member of this community. SERVPRO of Bear/New Castle, DE is locally owned and operated, so we’re already nearby and ready to help residents and business owners in our community with any size cleaning or restoration emergencies.

We are proud to serve our local communities in New Castle County, DE:

  • Bear
  • Corbit
  • Delaware City
  • Glasgow
  • New Castle
  • Saint Georges

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Faster to your New Castle County, DE Water Damage

10/6/2017 (Permalink)

Water Damage Faster to your New Castle County, DE Water Damage SERVPRO of Bear/New Castle, DE responds Faster to any size disaster in New Castle County, DE

SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bear/New Castle, DE provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster In New Castle County, DE

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Mold In Children's Bath Toys: New Castle, DE

10/6/2017 (Permalink)

Mold Remediation Mold In Children's Bath Toys: New Castle, DE If You See Signs of Mold, Call SERVPRO of BEAR/New Castle, DE – (302) 392-6000

6 Ways to Properly Clean Your Children’s Toys to Remove Mold 

Mold and bath toys often go hand in hand. When the warm water is left to sit inside the tub toy, it provides a warm, moist environment for mold to grow. Unfortunately, in many cases, it is nearly impossible to remove this mold. It is safest to replace the moldy toys with new toys. These tips may help with cleaning your toys and get them free of mold.

Boil The Toys In Water:

  • Place your child’s toys in a pot of boiling water
  • Squeeze to drain the water from the toys making sure to remove all mold
  • Lay each toy out to dry and cool down

Clean With Vinegar

  • Mix one gallon of water and ½ cup of white vinegar
  • Soak toys in the mixture for one hour
  • Squeeze to drain the water from the toys making sure to remove all mold
  • Scrub thoroughly
  • Lay each toy out to dry
  • If the toys still smell like vinegar, rinse them off and lay them out to dry again

Soak Them In Bleach

  • Mix one gallon of water and ¾ cups of bleach in a bucket
  • Allow the toys to soak overnight
  • Remove the toys from the solution and squeeze to drain the water from the toys making sure to remove all mold
  • Rinse with water
  • Lay each toy out to dry

Cover The Holes

Some bath toys have holes in them to allow your kids to squirt water or make squeaky noises. While this might be entertaining, it also allows the toys to store water and grow mold.

  • When you are sure the toys are thoroughly dry, plug up the hole with a drop of hot glue

Run Through The Washer

A simple solution to remove the mold from toys is running them through the dishwasher or washing machine. It’s an easy way to get the job done.

Rinse With Hydrogen Peroxide

  • Mix two parts water and one part hydrogen peroxide in a bucket or spray bottle
  • Soak or spray toys to sanitize them
  • Scrub thoroughly
  • Rinse with water
  • Lay each toy out to dry

 

Prevention Is Key:

Here are some things to consider to avoid future mold problems.

  • While the bleach will kill any bacteria inside, this works much better as a preventive measure than a cleaning method. By cleaning the toys periodically from the beginning, mold can be avoided from the start.
  • After each use, squeeze the toys out completely to remove all of the water.
  • Store toys in an open area that allows them to dry completely between uses.
  • Avoid piling wet toys together in a bucket or basket as this limits the amount of air that can circulate, leaving the toys wet much longer than necessary. This extended period of moisture invites mold growth.

Mold Remediation Services

If you suspect that your home or business has a mold problem, SERVPRO of Bear/New Castle, DE

has the training, equipment, and expertise to handle the situation.

If You See Signs of Mold, Call Us Today – (302) 392-6000

Related Mold Services

Ultrasonic Cleaning & Contents Restoration

10/5/2017 (Permalink)

Fire Damage Ultrasonic Cleaning & Contents Restoration To Learn More About Ultrasonic Cleaning Call SERVPRO of Bear/New Castle, DE (302) 392-6000

SERVPRO of Bear/New Castle’s Ultrasonic Cleaning Services Are The Most Efficient And Effective Way To Restoring Your Smoke, Water & Mold Damaged Property

About Ultrasonic Cleaning

Ultrasonic cleaning is the most efficient and effective way of cleaning contents. The secret is cavitation, which means millions of microscopic bubbles are repeatedly formed and immediately collapse. This action causes the bubbles to penetrate into every niche and crevice. There are no scrubbing or abrasive chemicals!! The process involves submerging the items into a pre-wash station, then into the wash station, then it moves to the third machine you see pictured above where it is rinsed.

About Contents Restoration

Contents Restoration is an important business. It not only helps to restore damaged property, it helps restore people’s lives and livelihoods. While property damage can take many forms, what’s important to the owners is that their lives are returned to normal, and that they get their property back, as fast as possible.

Of course, when property can be returned depends on the type and severity of the damage. Not every item, such as those actually burnt or melted in fires, can be restored, but a great number of items that would have typically been determined to be unsalvageable, can now be quickly restored and returned to the owner with SERVPRO of Bear/New Castle’s Ultrasonic Cleaning Services.

Benefits of Ultrasonic Cleaning for Contents Restoration 

The benefits of restoring property with SERVPRO of Bear/New Castle’s Ultrasonic Cleaning Services:

  1. For Property Owners: Property is restored and returned quickly. Whereas traditional cleaning methods can take weeks and cause additional property damage. Most people are happy simply getting their property back, especially if it means getting their lives back to normal as quickly as possible and even more so if the items have sentimental value.
  2. For Insurance Companies: The cost of restoring an item versus reimbursing the owner for the item’s full value is dramatically diminished. 

Types of Contents Restoration

The damage that occurs to property during fires, floods and other disasters is often much more severe than it first appears. Fire is destructive and an item that is physically burned or melted cannot be restored. However, property that has been engulfed in smoke, covered in soot, stained or discolored by water or contaminated by chemicals or molds can usually be restored to functional (or even good-as-new) condition with SERVPRO of Bear/New Castle’s Ultrasonic Cleaning Services.

How Common Damage Occurs

Damage to property and personal possessions can occur in many different ways. While damage as described above is common, fires are particularly troublesome as they can often result in multiple forms of damage. For example:

During A Fire: 

Fires can produce vast amounts of smoke that leave soot deposits on property. Depending on what has burned and the temperature of the fire, the soot produced by the fire may not only be mixed with a variety of chemicals and toxins. Additionally, physical properties of the soot can range from a fine powder to a thick sludge. Furthermore, because the particulate matter that makes up soot (and the chemical residue) is microscopic, it can not only penetrate deep into tiny crevices on the surface of an item, but it can also “sink” deep into the item itself. This is especially true of electronics which can actually attract soot and dirt because they can generate magnetic fields or become charged with static electricity.

Immediately After A Fire: 

The water that was used to extinguish the flames can discolor the surfaces of many types of items. Additionally, water can cause severe physical damage since the materials from which many items are made can actually absorb surprising amounts of water.

Long After A Fire: 

Many types of materials and even the items themselves can retain significant levels of moisture. Moisture absorbed by an item that has not been properly dried, or that remains on or near the surface, may quickly become a breeding ground for molds and bacteria or other potentially hazardous residues.

Whether it is from a fire, mold, water, dust or even nicotine, we will do our best to clean your belonging. Below are just a few examples of what can be cleaned with Ultrasonic Cleaning. 

  • Window Blinds
  • Electronics
  • Fans (electric)
  • Glassware
  • China, Crystal
  • Silverware
  • Dishes, Pots & Pans
  • Wood Objects
  • Musical Instruments
  • Lamps & Shades
  • Kitchen Appliances
  • Telephones, Cell
  • Televisions, Computer Monitors, Computer Keyboards & Printer
  • Radio
  • Artificial Plants, Flowers & Trees
  • Baby Stroller, High-Chairs
  • Carpets, Rugs
  • Chandeliers
  • Patio Furniture
  • DVD & CD Players, VCRs

We fully train our IICRC-certified technicians to choose the best cleaning solution and products to use in the ultrasonic cleaning process for optimum results. 
 
If you are concerned about cleaning your contents, give SERVPRO of Bear/New Castle, DE a call today at (302) 392-6000

Contents Restoration

SERVPRO of Bear/New Castle, DE specializes in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage.

SERVPRO of Bear/New Castle, DE utilizes several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Residential and Commercial Restoration and Cleaning Services

SERVPRO of Bear/New Castle, DE is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.

Have Questions? Call Us Today – (302) 392-6000

Do You Have The Correct Type Of Fire Extinguisher In Your New Castle, DE Property

10/5/2017 (Permalink)

Fire Damage Do You Have The Correct Type Of Fire Extinguisher In Your New Castle, DE Property Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (302) 392-6000

5 Types of Fire Extinguishers    

Portable fire extinguishers can save lives and property when a small, contained fire breaks out in your New Castle County, DE home or business. Different types of fire extinguishers fight different types of fire  and using the wrong one may make the fire worse. Would you know which to use? The following information can help you be better prepared in case of a fire.

Use The Correct Fire Extinguisher For The Fire

There are five classes of fire, each involving a different material. Determine what type of fire extinguisher you own by looking for the symbol on the label and matching it to one of the descriptions below. 

Many homes and businesses use multipurpose fire extinguishers that are good for three classes of fires – A, B and C. If you already own a fire extinguisher, check the label to see what class of fire it is good for. Be on the lookout for these standard symbols. If you see a red slash through a picture, it means that the extinguisher should not be used on that class of fire. 

CLASS A: ORDINARY COMUSTIBLES

Fire extinguishers marked with the “A” Symbol should be used to contain fires involving ordinary combustibles, including paper, wood, cloth, trash, rubber and plastic.

CLASS B: FLAMMABLE LIQUIDS

Fire extinguishers marked with the “B” Symbol should be used to contain fires involving flammable liquid – oil, grease, gasoline, paint, solvents and tar.

CLASS C: ELECTRICAL EQUIPMENT

Fire extinguishers marked with the “C” Symbol should be used to contain fires involving electrical equipment including wiring, fuse boxes, circuit breakers, machinery and appliances that have electricity running through them. It’s important to use this extinguisher because its contents do not conduct electricity, while the others do.

CLASS D: COMBUSTIBLE METALS

Fire extinguishers marked with the “D” Symbol should be used to contain fires involving combustible metals like magnesium, titanium, zirconium,. Sodium, lithium and potassium.

CLASS K: COMUSTIBLE COOKING

Fire extinguishers marked with the “K” Symbol should be used to contain fires involving combustible cooking – kitchen fires involving large amounts of heating grease  including paper, wood, cloth, trash, rubber and plastic.

Fight or Flee

Once you know what type of fire extinguisher to use, you will need to understand when and how to use it. You may only have moments since small fires can grow into large ones in a matter of seconds. If you are not sure whether it is safe to fight the fire, you should leave the scene, call 911 and let the fire department control it.

Fire extinguishers, correctly used on the type of fire they are intended for, can have a large role in stopping major fire damage and dollar losses. When walking by a fire extinguisher, you'll know that all of the letters and numbers have specific meanings and why it is located where it is.

If your business experiences a fire loss, call the fire and water damage restoration experts at SERVPRO of Bear/New Castle, DE and we’ll respond immediately to get you back to business.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

Until help arrives, please refer to our Fire Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Smoke or Fire Damage? Call (302) 392-6000

Fall Cleaning Checklist

10/4/2017 (Permalink)

Cleaning Fall Cleaning Checklist Need help with your fall cleaning? Call SERVPRO of Bear/New Castle, DE – (302) 392-6000

Prepare Your New Castle, DE Home For Your Winter Hibernation.

It’s that beautiful time of year again. The leaves are changing, the weather is colder, and the days are getting shorter. Before you begin to transition to spending more time indoors, get your house ready for increased habitation with this fall cleaning checklist.

Kitchen & Bathroom

  • Clean your grout.
  • Clean your refrigerator coils, if applicable.
  • Clean under your refrigerator.
  • Clean the inside of your dishwasher.
  • Clean and condition the wood of your bathroom and kitchen cabinets.
  • Clean your oven.
  • Wash and disinfect all the garbage cans.
  • Seal and/or polish granite countertops.

Bedrooms

  • Refresh bedding that isn't regularly washed (comforters, pillows, etc.).
  • Vacuum and flip mattresses.
  • Put cold-weather linens on the beds.
  • Switch out seasonal clothes.

Living Areas

  • Vacuum upholstered furniture.
  • Vacuum under your upholstered furniture cushions.
  • Polish wood furniture.
  • Wash artificial plants.
  • Dust living plants' leaves.
  • Wipe down your screens (TV, computer, etc.).
  • Clean all keyboards and remote controls.

Throughout Your Home

  • Wash your walls
  • Wash your windows, window sills, and all the window groves.
  • Clean your washer and dryer.
  • Clean your doorknobs, doors, and light switch plates.
  • Vacuum under all beds, couches, and other furniture.
  • Dust the tops of doors and door frames.
  • Spot clean carpets and rugs.
  • Clean floors underneath area rugs.
  • Wash curtains or have them cleaned.
  • Remove and rinse your window screens.
  • Wash your washable vacuum cleaner filters.
  • Clean your baseboards.

Tackle Some Seasonal Maintenance

  • Change your HVAC air filter.
  • Replace your fire alarm batteries.
  • Dust your ceiling fans and set them to turn so air circulates upward.
  • Sweep the chimney and/or have it checked.
  • Clean out rain gutters.
  • Check weather stripping and replace as necessary.

Need help with your fall cleaning?   Call SERVPRO of Bear/New Castle, DE today –(302) 392-6000

Residential Cleaning Services

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of Bear/New Castle, De have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Residential Cleaning Services Include:

Carpet & Upholstery Cleaning

The SERVPRO of Bear/New Castles carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

Our experts are ready to assist in the clean up of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.

Related Cleaning Services

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

New Castle County, DE Celebrates Fire Prevention Week

10/3/2017 (Permalink)

Community New Castle County, DE Celebrates Fire Prevention Week SERVPRO of Bear/New Castle, DE Celebrates Fire Prevention Week.

Facts & Figures About Fire Prevention

This year, Fire Prevention Week in the United States is from October 8th through October 14th. According to the National Archives and Records Administration’s Library Information Center, fire prevention week is on Record as the longest running public health observance. 

In a fire every second counts. Seconds can mean the difference between residents of our community escaping safely from a fire or having their lives end in tragedy.  That’s why this year’s Fire Prevention Week theme: “Every Second Counts: Plan 2 Ways Out!” is so important. It reinforces why everyone needs to have an escape plan. 

Below is this year’s key campaign messages and educational facts:

http://www.nfpa.org/public-education/campaigns/fire-prevention-week-2/fast-facts-about-fire

  • Draw a map of your home by using our grid in English (PDF) or Spanish (PDF) with all members of your household, marking two exits from each room and a path to the outside from each exit.
  • Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice using different ways out.
  • Teach children how to escape on their own in case you can’t help them.
  • Make sure the number of your home is clearly marked and easy for the fire department to find.
  • Close doors behind you as you leave – this may slow the spread of smoke, heat, and fire.
  • Once you get outside, stay outside. Never go back inside a burning building.

Safety In The Home

Keep your family safe from fire. Be aware of the hazards in your home. And, be sure to have an escape plan. Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes.  

  • Burn AwarenessMost “fire-related injuries” are burns.
  • Dryers and Washing MachinesThe leading cause of home clothes dryer and washer fires is failure to clean them.
  • Escape PlanningLearn the steps to create and practice a home fire escape plan.
  • Gasoline & PropaneAlways handle gasoline in the home or propane-powered equipment cautiously.
  • Hoarding and Fire SafetyMany fire departments are experiencing serious fires, injuries, and deaths as the result of compulsive hoarding behavior.
  • Medical OxygenPortable medical oxygen in the home has grown over the past decade.
  • Portable FireplacesThe fuel, device and open flame from these products can be dangerous.
  • Portable GeneratorsThe most common dangers with portable generators are carbon monoxide (CO) poisoning, electrical shock, and fire hazards.

Top Causes Of Fire

Cooking equipment is the leading cause of home structure fires and home fire injuries. Smoking is the leading cause of civilian home fire deaths. Heating equipment is the second most common cause of home fire fatalities. 

  • Arson and Intentional Fires Most of these fires occur outside, but most of the associated deaths, injuries, and losses occur in structures, particularly in homes.
  • Candles The top three days for home candle fires are New Year's Day, Christmas, and New Year's Eve.
  • Cooking Includes general cooking safety info, as well as tips for microwaves, cooking oil and turkey fryers.
  • Electrical Safety in the home with circuit interrupters
  • Heating The peak months for home heating fires are December, January and February.
  • Smoking Smoking materials (i.e., cigarettes, cigars, pipes, etc.) are the leading cause of fire deaths in the United States.
  • Young Fire Setters Children playing with fire cause hundreds of deaths and injuries each year.

Smoke Alarms

Smoke alarms save lives. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. 

Here's What You Need To Know!
  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Large homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • There are two kinds of alarms. Ionization smoke alarms are quicker to warn about flaming fires. Photoelectric alarms are quicker to warn about smoldering fires. It is best to use of both types of alarms in the home.
  • When a smoke alarm sounds, get outside and stay outside.
  • Replace all smoke alarms in your home every 10 years.
  • More about installation and maintenance of home smoke alarms.

Facts & Figures About Smoke Alarms

  • In 2009-2013, smoke alarms sounded in more than half (53%) of the home fires reported to U.S. fire departments.
  • Three of every five home fire deaths resulted from fires in homes with no smoke alarms (38%) or no working smoke alarms (21%).
  • No smoke alarms were present in almost two out of every five (38%) home fire deaths.  
  • The death rate per 100 reported home fires was more than twice as high in homes that did not have any working smoke alarms compared to the rate in homes with working smoke alarms (1.18 deaths vs. 0.53 deaths per 100 fires).
  • In fires in which the smoke alarms were present but did not operate, almost half (46%) of the smoke alarms had missing or disconnected batteries. 
  • Dead batteries caused one-quarter (24%) of the smoke alarm failures.

Source: NFPA's "Smoke Alarms in U.S. Home Fires" report

Fire & Life Safety Equipment

Fire safety equipment has a big impact in reducing the average loss of life and property per fire. If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out. Fire sprinkler systems react so quickly, they can dramatically reduce the heat, flames, and smoke produced in a fire.

  •  Carbon monoxideBe aware of the hazards of Carbon monoxdie (CO), known as the "invisible killer."
  • Fire extinguishersFire extinguishers are one element of a fire response plan, but the primary element is safe escape.
  • Home fire sprinklersHome fire sprinklers help save lives.

Seasonal Fires

Learn how to keep your family safe from the seasonal threats that may endanger you including grilling, fireworks and holiday fires.  

  • Fireworks Each July Fourth, thousands of people are injured while using consumer fireworks.
  • Grilling A grill placed too close to anything that can burn is a fire hazard.
  • Halloween Safety Taking simple fire safety precautions, like making sure fabrics for costumes and decorative materials are flame-resistant, can prevent fires.
  • Lightning Fires started by lightning peak in the summer months and in the late afternoon and early evening.
  • Outdoor Entertaining Hosting outdoor events means there’s an increased risk of home fires.
  • Thanksgiving safety Fire safety in the kitchen is important, especially on Thanksgiving.
  • Electrical Safety Around Water Electric shock drowning (ESD) can occur when faulty wiring sends an electrical current into the water.
  • Winter Holiday Safety NFPA's "Project Holiday" provides a wealth of safety information to help ensure the holiday season is a safe one.

Put A Freeze on Winter Fires

Heating, holiday decorations, winter storms and candles all contribute to an increased risk of fire during the winter months.

NFPA and the United States Fire Administration (USFA) are teaming up to help reduce your risk to winter fires and other hazards, including carbon monoxide and electrical fires. Learn more about these specific elements of winter fire safety to help keep you safe this winter.

Heating

Heating is the second leading cause of U.S. home fires, deaths and injuries. December, January and February are the peak months for heating fires. Space heaters are the type of equipment most often involved in home heating equipment fires, figuring in two of every five fires (40%).

Carbon Monoxide

Often called the invisible killer, carbon monoxide (CO) is an odorless, colorless gas created when fuels such as gasoline, wood, coal, propane, etc. do not burn. In the home, heating and cooking equipment that burn fuel are potential sources of CO. Carbon Monoxide incidents are more common during the winter months, and in residential properties.

 Winter Storms

Most of the U.S. is at risk for winter storms, which can cause dangerous and sometimes life-threatening conditions. Blinding wind-driven snow, extreme cold, icy road conditions, downed trees and power lines can all wreak havoc on our daily schedules. Home fires occur more in the winter than in any other season, and heating equipment is involved in one of every six reported home fires, and one in every five home fire deaths.

 Generators

Portable generators are useful during power outages, however, many homeowners are unaware that the improper use of portable generators can be risky. The most common dangers associated with portable generators are carbon monoxide (CO) poisoning, electrical shock or electrocution, and fire hazards.

According to a 2013 Consumer Product Safety Commission (CPSC) report, half of the generator-related deaths happened in the four coldest months of the year, November through February, and portable generators were involved in the majority of carbon monoxide deaths involving engine-driven tools.

 Candles

December is the peak time of year for home candle fires; the top four days for home candle fires are New Year’s Day, Christmas, New Year’s Eve and Christmas Eve. Each year between 2009 and 2013, an average of 25 home candle fires were reported each day. 

 Electrical

Electrical home fires are a leading cause of home fires in the U.S. Roughly half of all home electrical fires involved electrical distribution or lighting equipment, while nearly another half involved other known types of equipment like washer or dryer fans, and portable or stationary space heaters.

 Christmas Tree Disposal

Christmas trees are combustible items that become increasing flammable as they continue to dry out in your home. Nearly 40 percent of home fires that begin with Christmas trees occur in January. Although Christmas tree fires are not common, when they do occur they’re much more likely to be serious. 

Safety Tip Sheets NFPA offers free safety tip sheets on a variety of fire and life safety topics. Download, print and share these tip sheets to spread the word about fire safety. 

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (302) 392-6000

Fire Damage Restoration Process

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Bear/New Castle, DE have the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Get Your Ducts In Order

10/2/2017 (Permalink)

Cleaning Get Your Ducts In Order SERVPRO of Bear/New Castle will help you get your ducts in order.

Make It A Priority To Inspect The Ductwork Of Your Bear, DE Home And Business.

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Ventilation systems are often the biggest culprit in poor indoor air quality.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The Benefits Of Servicing Your HVAC Unit Include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on duct cleaning, call us today, (302) 392-6000.

Related Cleaning Services

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

National Home Fire Drill Day - October 14, 2017: New Castle County, DE

10/2/2017 (Permalink)

Fire Damage National Home Fire Drill Day - October 14, 2017:  New Castle County, DE A home fire happens every 86 seconds, yet half of parents say their kids wouldn’t know what to do if their smoke alarm went off

Practice Your Home Fire Drill - Practice Makes Perfect!

Practice your home fire escape plan twice a year, making the drill as realistic as possible.

Allow children to master fire escape planning and practice before holding a fire drill at night when they are sleeping. The objective is to practice, not to frighten, so telling children there will be a drill before they go to bed can be as effective as a surprise drill.

It's important to determine during the drill whether children and others can readily waken to the sound of the smoke alarm. If they fail to awaken, make sure that someone is assigned to wake them up as part of the drill and in a real emergency situation.

If your home has two floors, every family member (including children) must be able to escape from the second floor rooms. Escape ladders can be placed in or near windows to provide an additional escape route. Review the manufacturer's instructions carefully so you'll be able to use a safety ladder in an emergency. Practice setting up the ladder from a first floor window to make sure you can do it correctly and quickly. Children should only practice with a grown-up, and only from a first-story window. Store the ladder near the window, in an easily accessible location. You don't want to have to search for it during a fire.”

When you practice make it fun, see who can get out of the house the safest & quickest, don't just walk, but low crawl to simulate smoke conditions.

Don't forget to practice "Stop, Drop & Roll." Keep practicing until everyone can get out of the house within 2 minutes.

Call 911 - Once everyone is safely out of the house, be sure to call 911. You may not have a cell phone with you when you are evacuating, so get to a neighbor's house and make the call.

There is nothing more important than the safety of you and your family. So be sure to create a plan and practice the plan.

Once it has been determined that it is safe to return to your home and the time has come to begin the cleanup, remember we are here to help.

3 Basic Steps To A Home Fire Drill

STEP 1.  KNOW WHERE TO GO

  • Pick a safety spot that’s near your home and a safe distance away.
  • Explain to your kids that when the smoke alarm beeps, they need to get out of the house quickly and meet at that safety spot.

STEP 2.  CHECK YOUR SMOKE ALARMS

  • Test your smoke alarms with your kids so they know the sound.
  • Make sure there’s a smoke alarm on every level of your home, and one in each bedroom.

STEP 3.  DO THE DRILL

  • Have kids head to their bedrooms and wait for the drill to begin.
  • Got kids under 6? Assign adults to help anyone who’ll need it.
  • Put one adult in charge of sounding the smoke alarm and running the drill.
  • Next, sound the smoke alarm, start the timer and have everyone book it to the safety spot.
  • Once everyone gets to the safety spot, stop the timer. If you all made it in under two minutes, you each get an imaginary gold medal. If not, give it another try.
  • In a real fire, get to the safety spot, then call 911 and keep everyone close until firefighters arrive.

For More Information and Home Fire Drill Games Visit http://homefiredrillday.makesafehappen.com

For more fire prevention tips and information about fire and water damage restoration services, please visit SERVPRO of Bear/New Castle, DE online or join us on face book at https://www.facebook.com/SERVPRObearde

Residential and Commercial Restoration and Cleaning Services

SERVPRO of Bear/New Castle, DE is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.

Have Questions? Call Us Today – (302) 392-6000

Flood Clean Up Tips For Homeowners In New Castle, DE

9/30/2017 (Permalink)

Storm Damage Flood Clean Up Tips For Homeowners In New Castle, DE Severe storms can lead to flash flooding in New Castle, DE Call SERVPRO of Bear/New Castle, DE if you have storm damage (302) 392-6000

Severe Storms Can Lead To Flash Flooding. 

Rising water is one of the most frightening problems that a homeowner may face, and the resulting flood clean-up is both costly and time-consuming. It is a scary prospect watching floodwaters creep slowly toward your home. If high water makes an incursion, severe damage and a horrible clutter of muck, debris, and germs may follow. Acting quickly after the water recedes can decrease the damage and perhaps make some possessions and furniture salvageable. Even carpet may be restorable, depending on the extent and the type of the flooding. Unfortunately, many electronics exposed to the water are typically considered a loss. Don’t take water damage lightly. Even if the area only had an inch of water, or is just damp, it can become the ideal situation for mold growth within days. Mold may contaminate walls, carpet, furniture, and flooring. It can lead to breathing issues including asthma, and severe illness. Learn more about Mold and its negative impact on your health.

Have Storm or Flood Damage?
Call Us Today (302) 392-6000

Below are some useful flood clean-up tips for home and business owners. If any mold is suspected, we recommended using the services of an IICRC-certified mold remediation specialist such as SERVPRO of Bear/New Castle, DE rather than attempting clean-up yourself.

Clean Up Tips for Homeowners

  • Before going into the house to begin flood clean-up, check for downed power lines, gas leaks, foundation cracks, or other obvious problems.
  • If power lines are down near the home, avoid puddles or standing water. Calling on professional help is the best way to avoid injury or electrocution.  
  • Be on the lookout for wild animals, including snakes. Floodwaters tend to uproot them from their natural areas, and it is possible that they have entered the home or are in the general vicinity.
  • While cleaning up, wear protective gear such as boots and rubber gloves.
  • Waterlogged cleaning products, paint, batteries, and fuel are contaminated and considered hazardous. Learn more about disposal of these items.
  • Discard food items and drinking water if it has come into contact with the flood waters. This includes canned goods and bottled water. Follow the maxim: When in doubt, throw it out!

Why Choose SERVPRO of Bear/New Castle?

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.  

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Faster to your Glasgow, DE Water Damage

9/24/2017 (Permalink)

Water Damage Faster to your Glasgow, DE Water Damage SERVPRO of Bear/New Castle, DE responds Faster to any size disaster in Glasgow, DE

SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bear/New Castle, DE provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster In Glasgow, DE

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Faster to your Saint Georges, DE Water Damage

9/22/2017 (Permalink)

Water Damage Faster to your Saint Georges, DE Water Damage SERVPRO of Bear/New Castle, DE responds Faster to any size disaster in Saint Georges, DE

SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bear/New Castle, DE provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster In Saint Georges, DE

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Having An Ample Supply of Clean Water Is A Top Priority In An Emergency

9/22/2017 (Permalink)

Community Having An Ample Supply of Clean Water Is A Top Priority In An Emergency Emergency Survival Kits Should Have Supplies To Last You, Your Family And Pets A Minimum Of 3 To 5 Days If A Disaster Strikes New Castle County, DE

If A Disaster Strikes New Castle County, De, You Might Not Have Access To Food, Water And Electricity

If an earthquake, hurricane, winter storm or other disaster strikes New Castle County, DE, you might not have access to food, water and electricity for days, or even weeks. By taking some time now to store emergency food and water supplies, you can provide for your entire family

Having an ample supply of clean water is a top priority in an emergency. A normally active person needs to drink at least two quarts of water each day. Hot environments can double that amount. Children, nursing mothers and ill people will need even more. You will also need water for food prep a ration and hygiene. Store a total of at least one gallon per person, per day. You should store at least a two - week supply of water for each member of your family.

Food and Water In An Emergency

If supplies run low, never ration water. Drink the amount you need today, and try to find more for tomorrow. You can minimize the amount of water your body needs by reducing activity and staying cool.

Hidden Water Sources in Your Home

If a disaster catches you without a stored supply of clean water, you can use the water in your hot-water tank, pipes and ice cubes. As a last resort, you can use water in the reservoir tank of your toilet (not the bowl).

Do you know the location of your incoming water valve? You’ll need to shut it off to stop contaminated water from entering your home if you hear reports of broken water or sewage lines.

To use the water in your pipes, let air into the plumbing by turning on the faucet in your house at the highest level. A small amount of water will trickle out. Then obtain water from the lowest faucet in the house.

To use the water in your hot-water tank, be sure the electricity or gas is off, and open the drain at the bottom of the tank. Start the water flowing by turning off the water intake valve and turning on a hot-water faucet. Do not turn on the gas or electricity when the tank is empty.

When Food Supplies Are Low

If activity is reduced, healthy people can survive on half their usual food intake for an extended period and without any food for many days. Food, unlike water, may be rationed safely, except for children and pregnant women.

If your water supply is limited, try to avoid foods that are high in fat and protein, and don’t stock salty foods, since they will make you thirsty. Try to eat salt-free crackers, whole grain cereals and canned foods with high liquid content.

You don’t need to go out and buy unfamiliar foods to prepare an emergency food supply. You can use the canned foods, dry mixes and other staples on your cupboard shelves. In fact, familiar foods are important. They can lift morale and give a feeling of security in time of stress. Also, canned foods won’t require cooking, water or special preparation. Following are recommended short-term food storage plans.

Special Considerations

As you stock food, take into account your family’s unique needs and tastes. Try to include foods that they will enjoy and that are also high in calories and nutrition. Foods that require no refrigeration, preparation or cooking are best.

Individuals with special diets and allergies will need particular attention, as will babies, toddlers and elderly people. Nursing mothers may need liquid formula, in case they are unable to nurse. Canned dietetic foods, juices and soups may be helpful for ill or elderly people.

Make sure you have a manual can opener and disposable utensils. And don’t forget nonperishable foods for your pets.

How to Cook If the Power Goes Out

For emergency cooking you can use a fireplace, or a charcoal grill or camp stove can be used outdoors. You can also heat food with candle warmers, chafing dishes and fondue pots. Canned food can be eaten right out of the can. If you heat it in the can, be sure to open the can and remove the label first

FIRST, use perishable food and foods from the refrigerator.

THEN, use the foods from the freezer. To minimize the number of times you open the freezer door, post a list of freezer contents on it. In a well-filled, well-insulated freezer, foods will usually still have ice crystals in their centers (meaning foods are safe to eat) for at least three days.

FINALLY, begin to use non-perishable foods and staples.

Three Ways to Purify Water

In addition to having a bad odor and taste, contaminated water can contain microorganisms that cause diseases such as dysentery, typhoid and hepatitis. You should purify all water of uncertain purity before using it for drinking, food preparation or hygiene. There are many ways to purify water. None is perfect. Often the best solution is a combination of methods. Two easy purification methods are outlined below. These measures will kill most microbes but will not remove other contaminants such as heavy metals, salts and most other chemicals. Before purifying, let any suspended particles settle to the bottom, or strain them through layers of paper towel or clean cloth.

  1. BOILING

Boiling is the safest method of purifying water. Bring water to a rolling boil for 3-5 minutes, keeping in mind that some water will evaporate. Let the water cool before drinking.

Boiled water will taste better if you put oxygen back into it by pouring the water back and forth between two clean containers. This will also improve the taste of stored water.

  1. DISINFECTION

You can use household liquid bleach to kill microorganisms. Use only regular household liquid bleach that contains 5.25 percent sodium hypochlorite. Do not use scented bleaches, color safe bleaches or bleaches with added cleaners.

Add 16 drops of bleach per gallon of water, stir and let stand for 30 minutes. If the water does not have a slight bleach odor, repeat the dosage and let stand another 15 minutes.

The only agent used to purify water should be household liquid bleach. Other chemicals, such as iodine or water treatment products sold in camping or surplus stores that do not contain 5.25 percent sodium hypochlorite as the only active ingredient, are not recommended and should not be used.

While the two methods described above will kill most microbes in water, distillation will remove microbes that resist these methods, and heavy metals, salts and most other chemicals.

  1. DISTILLATION

Distillation involves boiling water and then collecting the vapor that condenses back to water. The condensed vapor will not include salt and other impurities. To distill, fill a pot halfway with water. Tie a cup to the handle on the pot’s lid so that the cup will hang right-side-up when the lid is upside-down (make sure the cup is not dangling into the water) and boil the water for 20 minutes. The water that drips from the lid into the cup is distilled.

How to Store Water

Store your water in thoroughly washed plastic, glass, fiberglass or enamel-lined metal containers. Never use a container that has held toxic substances. Plastic containers, such as soft drink bottles, are best. You can also purchase food-grade plastic buckets or drums.

Seal water containers tightly, label them and store in a cool, dark place. Rotate water every six months.

Emergency Outdoor Water Sources

If you need to find water outside your home, you can use these sources. Be sure to purify the water according to the instructions on page 3 before drinking it.

  • Rainwater
  • Streams, rivers and other moving bodies of water
  • Ponds and lakes
  • Natural springs

Avoid water with floating material, an odor or dark color. Use saltwater only if you distill it first. You should not drink flood water

Short Term Food Supplies

Even though it is unlikely that an emergency would cut off your food supply for two weeks, you should prepare a supply that will last that long.

The easiest way to develop a two week stockpile is to increase the amount of basic foods you normally keep on your shelves.

Storage Tips

  • Keep food in a dry, cool spot—a dark area if possible.
  • Keep food covered at all times.
  • Open food boxes or cans carefully so that you can close them tightly after each use.
  • Wrap cookies and crackers in plastic bags, and keep them in tight containers.
  • Empty opened packages of sugar, dried fruits and nuts into screw-top jars or air-tight cans to protect them from pests.
  • Inspect all food for signs of spoilage before use.
  • Use foods before they go bad, and replace them with fresh supplies, dated with ink or marker. Place new items at the back of the storage area and older ones in front.

Nutrition Tips

  • During and right after a disaster, it will be vital that you maintain your strength. So remember:
  • Eat at least one well-balanced meal each day.
  • Drink enough liquid to enable your body to function properly (two quarts a day).
  • Take in enough calories to enable you to do any necessary work.
  • Include vitamin, mineral and protein supplements in your stockpile to assure adequate nutrition. 

Shelf-life of Foods For Storage

Here are some general guidelines for rotating common emergency foods.

Use Within Six Months:

   -Powdered milk           -Dried fruit (in metal container)

   -Potatoes                    -Dry, crisp crackers (in metal container)

Use Within One Year:

   -Peanut butter       -Canned condensed meat & vegetable soups

   -Jelly                     -Canned fruits, fruit juices and vegetables

   -Vitamin C             -Ready-to-eat cereals and uncooked instant                                 cereals (in metal containers)

May Be Stored Indefinitely:

In proper containers & conditions

   -Wheat                   -Vegetable oils

   -Dried corn             -Baking powder

   -Soybeans              -Instant coffee, tea and cocoa

   -Salt                      -Noncarbonated soft drinks            

   -White rice             -Bouillon products

   -Dry pasta             -Powdered milk (in nitrogen-packed cans)

If The Electricity Goes Out

FIRST, use perishable food and foods from the refrigerator.

THEN, use the foods from the freezer. To minimize the number of times you open the freezer door, post a list of freezer contents on it. In a well-filled, well-insulated freezer, foods will usually still have ice crystals in their centers (meaning foods are safe to eat) for at least three days.

FINALLY, begin to use non-perishable foods and staples.

Click For More Tips On How To Prepare A Emergency Disaster Plan

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Prepare An Emergency Evacuation Plan

9/21/2017 (Permalink)

Community Prepare An Emergency Evacuation Plan Have a plan for evacuating if a disaster strikes New Castle County, DE

An Evacuation Plan Prepared In Advance Is A Good Strategy For Success, And Overall Safety, In Case Of A Disaster In New Castle County, DE

Well before a disaster or some unforeseen event strikes New Castle County, DE, you should be thinking about an evacuation plan in the event you and your family are forced to leave your home on short notice. Emergencies can come in a variety of forms with varying preparation times, from storms with fair warning to a more immediate crisis, such as a fire.

An evacuation plan that is spelled out and shared with your family members well in advance is a good strategy for success, and overall safety, in case of a disaster in New Castle County, DE. Consider where you will go and how you will get there, how you will stay in touch and who will know where you are.

Prepare an Emergency Evacuation Plan

Step 1: Designate a place for all family members to meet while ensuring the meeting place is outside the impacted evacuation area.

Step 2: Map out a primary evacuation route, including alternate routes in case your intended route is blocked.

Step 3: Create a communication plan for use if family members become separated. Develop an alternate plan that everyone is comfortable with in case there is no landline or cell service. Remember that during certain emergencies, public safety officials will communicate the need to evacuate and other developments through various methods including the news media, social media and alert broadcasts to smartphones. These can be valuable information resources for individual family members should anyone become separated.

Step 4: Be sure that you have ample fuel in your vehicle to reach your meeting place, remembering that you may not be able to take your preferred evacuation route.

Step 5: Identify a contact person outside the affected area and give that person’s contact information to everyone in the family so he or she can serve as a point of contact should you get separated.

Step 6: Share cell phone numbers for texting, as text messages will often go through if cell service deteriorates.

Step 7: Grab your Emergency Survival Kit and be sure it includes a portable radio, a cell phone charger, a charger for any tablets or laptops, as well as fresh batteries, to ensure you can get the most up-to-date information. Don’t forget to bring any vital medications.

When disaster hits your property in New Castle County, DE and you need restoration services, Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

Click For More Tips On How To Prepare A Emergency Disaster Plan

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Creating A Home Inventory Checklist Now Can Help You Recover Faster After A Loss in New Castle, DE

9/20/2017 (Permalink)

Community Creating A Home Inventory Checklist Now Can Help You Recover Faster After A Loss in New Castle, DE When disaster hits your property in New Castle, DE and you need restoration services, Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

Take The Time To Document Your Belongings Before A Disaster Strikes New Castle, DE

After a disastrous event in which you lost personal property from your home, it may be difficult to recall the details of all your belongings. In this situation, having a current inventory of your personal property, including make and model numbers, may help you with any potential insurance claims. Taking the time to document your belongings now can help you recover faster after a loss.

Steps You Can Use To Help Prepare You Home Inventory Checklist

Step 1: Walk Through Your Home. Compiling a comprehensive home inventory takes time and effort. The more detailed your inventory, the more useful it will be if you have to make a claim. Document personal property inside your home and on your property that may be of value.     

Step 2: Keep Your Inventory in a Safe Place. Creating a digital home inventory and storing it off-site will help ensure that it won’t be lost, stolen or damaged during any disaster at your home. You can also create a photo or video inventory and upload it to a cloud-based service.

  • Take a picture of relevant rooms or items. Label pictures of rooms and important individual items with a description, including where you bought it and the make, model and serial number. Don’t forget to inventory items that may be out of sight in storage closets or drawers.
  • Walk through your home or office using your phone to shoot video of the contents, describing them as you go.
  • Digital home inventory programs allow you to upload multiple photos of each item, including photos of the serial number, receipt and other identifying details. If you choose to create a paper version, consider storing it off-site in a safe deposit box.

Step 3: Update Your Inventory Often. When you make a significant purchase, add the information to the inventory while the details are fresh in your mind. This is also a good time to delete items that you have replaced or no longer own.

Step 4: Remember Your Business Assets. While most people think of their home when making an inventory, it is important to document the contents of your business, if applicable, as well.

Step 5: Consider Valuable Items. Valuable items like jewelry, art, and collectibles may have increased in value since you brought them into your home. Check with your insurance company to make sure that you have adequate insurance coverage for these items as they may need to be insured separately. Consider putting jewelry or other valuables that you don’t often wear or use in a safe deposit box.

When disaster hits your property in New Castle, DE and you need restoration services, Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Do You Have An Emergency Communication Plan For When Disaster Strikes Bear, DE?

9/19/2017 (Permalink)

Community Do You Have An Emergency Communication Plan For When Disaster Strikes Bear, DE? Don't Wait. Communicate… Make an emergency plan today. Bear, DE did you September is National Preparedness Month.

What Is An Emergency Communication Plan And Why Should You Prepare One?

Your family may not be together if a disaster strikes, so it is important to think about the following situations and plan just in case. Consider the following questions when making a plan:

  • How will my family/household get emergency alerts and warnings?
  • How will my family/household get to safe locations for relevant emergencies?
  • How will my family/household get in touch if cell phone, internet, or landline doesn’t work?
  • How will I let loved ones know I am safe?
  • How will family/household get to a meeting place after the emergency?

Here Are A Few Easy Steps To Start Your Emergency Communication Plan:

  1. Understand How To Receive Emergency Alerts And Warnings. 

Make sure all household members are able to get alerts about an emergency from local officials. Check with your local emergency management agency to see what is available in your area, and learn more about alerts by visiting: ready.gov/alerts.

  1. Discuss Family Plans For Disasters That May Affect New Castle County, DE And Plan Where To Go.

Plan together in advance so that everyone in the household understands where to go during a different type of disaster like a hurricane, tornado, or flooding.  

  1. Collect Information.

Create a paper copy of the contact information for your family that includes:

  • phone (work, cell, office)
  • email
  • social media
  • medical facilities, doctors, service providers
  • school
  1. Identify Information And Pick An Emergency Meeting Place. 

Things To Consider:

  • Decide on safe, familiar places where your family can go for protection or to reunite.
  • Make sure these locations are accessible for household members with disabilities or access and functional needs.
  • If you have pets or service animals, think about animal-friendly locations.

Examples Of Meeting Places:

  • In Your Neighborhood:A mailbox at the end of the driveway, or a neighbor’s house.
  • Outside Of Your Neighborhood:library, community center, place of worship, or family friend’s home.
  • Outside Of Bear, DE:home of a relative or family friend. Make sure everyone knows the address of the meeting place and discuss ways you would get there.

  1. Share Information.

Make sure everyone carries a copy in his or her backpack, purse, or wallet. You should also post a copy in a central location in your home, such as your refrigerator or family bulletin board.

  1. Practice Your Plan. 

Have regular household meetings to review your emergency plans, communication plans, evacuation plans and meeting place after a disaster, and then practice, just like you would a fire drill.

Click here to Download and Print a Plan (ready.gov)

When disaster hits your property in Bear, DE and you need restoration services, Call SERVPRO of Bear/New Castle, DE at (302) 392-6000

Click For More Tips On How To Prepare A Emergency Disaster Plan

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Flood Clean Up Tips For Homeowners In Bear, DE

9/18/2017 (Permalink)

Storm Damage Flood Clean Up Tips For Homeowners In Bear, DE Severe thunderstorms can lead to flash flooding in Bear, DE Call SERVPRO of Bear/New Castle if you have storm damage (302) 392-6000

Severe thunderstorms can lead to flash flooding. Call SERVPRO of Bear/New Castle, DE at (302) 392-6000 if you have storm damage.

Rising water is one of the most frightening problems that a homeowner may face, and the resulting flood clean-up is both costly and time-consuming. It is a scary prospect watching floodwaters creep slowly toward your home. If high water makes an incursion, severe damage and a horrible clutter of muck, debris, and germs may follow. Acting quickly after the water recedes can decrease the damage and perhaps make some possessions and furniture salvageable. Even carpet may be restorable, depending on the extent and the type of the flooding. Unfortunately, many electronics exposed to the water are typically considered a loss. Don’t take water damage lightly. Even if the area only had an inch of water, or is just damp, it can become the ideal situation for mold growth within days. Mold may contaminate walls, carpet, furniture, and flooring. It can lead to breathing issues including asthma, and severe illness. Learn more about Mold and its negative impact on your health.

Below are some useful flood clean-up tips for home and business owners. If any mold is suspected, we recommended using the services of an IICRC-certified mold remediation specialist such as SERVPRO of Bear/New Castle, DE rather than attempting clean-up yourself.

Clean Up Tips for Homeowners

  • Before going into the house to begin flood clean-up, check for downed power lines, gas leaks, foundation cracks, or other obvious problems.
  • If power lines are down near the home, avoid puddles or standing water. Calling on professional help is the best way to avoid injury or electrocution.  
  • Be on the lookout for wild animals, including snakes. Floodwaters tend to uproot them from their natural areas, and it is possible that they have entered the home or are in the general vicinity.
  • While cleaning up, wear protective gear such as boots and rubber gloves.
  • Waterlogged cleaning products, paint, batteries, and fuel are contaminated and considered hazardous. Learn more about disposal of these items.
  • Discard food items and drinking water if it has come into contact with the flood waters. This includes canned goods and bottled water. Follow the maxim: When in doubt, throw it out!

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.  

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Highly Trained Restoration Specialists in Delaware City, DE

9/18/2017 (Permalink)

General Highly Trained Restoration Specialists in Delaware City, DE SERVPRO of Bear/New Castle’s staff is highly trained in property damage restoration.

SERVPRO of Bear/New Castle, DE Is An IICRC Certified Firm That Is Locally Owned And Operated In Delaware City, DE

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

 IICRC Training

  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restorationfire restorationmold remediationcarpet and upholstery cleaning, and other cleaning and restoration courses.

IICRC Certifications

  •  Applied Microbial Remediation Technician (AMRT)

This four-day course covers mold and sewage remediation techniques and how to perform these procedures in the field while protecting the health and safety of workers and occupants on your property.

  • Applied Structural Drying Technician (ASD)

Technicians learn to dry water-damaged structures efficiently and effectively using monitoring devices, extraction systems, and drying equipment. This three-day course includes comprehensive classroom and hands-on training to develop technical and practical drying expertise.

  • Carpet Cleaning Technician (CCT)

This two-day course covers pre-inspection, fabric identification, cleaning chemicals and equipment, and proper cleaning techniques for residential and commercial applications.

  • Fire and Smoke Restoration Technician (FSRT)

Technicians will learn about types of smoke and fire damage, job planning, equipment, and practical cleaning procedures in fire and smoke settings. This two-day course also includes instruction on odor and deodorization concepts.

  • Odor Control Technician (OCT)

Technicians learn to address odors and deodorization techniques. This one-day course covers odor control caused by biological sources such as decomposition, urine contamination, mold, and other sources.

  • Upholstery and Fabric Cleaning Technician (UFT)

Technicians learn fiber identification and upholstery cleaning methods. This two-day course also covers identifying upholstery cleaning problems before fabrics shrink, bleed, crown, or distort.

  •  Water Damage Restoration Technician (WRT)

This three-day course covers the concepts of water damage and its effects in residential and commercial settings. Technicians learn techniques and procedures to deal with water losses, sewer backflows, and contamination such as mold.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination.

Modules include:

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Bear / New Castle, DE offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Avoiding Water Damage From Sump Pump Failure

9/18/2017 (Permalink)

Storm Damage Avoiding Water Damage From Sump Pump Failure If your basement has water damage caused by a sump pump failure call SERVPRO of Bear/New Castle, DE (302) 392-6000

If Your Sump Pump Fails, Your Delaware City Basement Could Begin To Fill With Water.

If you have a basement, your sump pump is often your last line of defense against flooding.  It works by safely diverting water away from your house and is especially important during times of heavy rain when it puts your Delaware City, DE home at risk of water damage.  If your sump pump fails, you could find your basement under water.  When this happens, it is important to act fast! Water damage can be a progressive issue and if not dealt with in a timely manner, this could lead to structural damage, mold and much more.

Is My Sump Pump Working? Tips to Avoid Water Damage

  1. It is important to make sure your sump pump is in working order.  Otherwise you risk the chance that It could fail when you need it most.
  2. After heavy rains, check the sump pump inlet screen for any blockages, one of the leading causes of sump pump failure.
  3.  Occasionally, test your sump pump to ensure it is working properly. You can do this by filling the pit with water and watch to see if it is pumped away.  If not, you may have a problem.
  4.  Check the float control to make sure it is free and not restricted or hung up.
  5.  Replace the battery backup every 2-3 years.  The last thing you need is to find out your batter backup is dead in the middle of a power outage during a big storm. 

Have Water or Flood Damage?
Call Us Today – (302) 392-6000

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Water Damage Repair and Restoration

When your Delaware City home has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Bear/New Castle, DE uses advanced water damage inspection and extraction equipment to help them find the moisture and to remove it as quickly as possible. Our highly trained technicians will monitor and document the drying process so that you know your property is back to normal.

Please refer to our Water Damage Tips—Until Help Arrives Guide and follow these tips to protect yourself and your property.

Locally Owned Company with National Resources

SERVPRO of Bear/New Castle, DE is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

More Tips

The SERVPRO Emergency READY Profile Advantage

9/15/2017 (Permalink)

Commercial The SERVPRO Emergency READY Profile Advantage SERVPRO of Bear/New Castle, DE can help you get back to business!

Pre-Planning Can Serve As An Insurance Policy Aimed At Peace Of Mind After A Disaster In Bear, DE

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

  • A No Cost Assessment of Your Facility.

       This means there is no need to allocate funds, giving you a          great value at no cost.

  • A Concise Profile Document That Contains Only The Critical Information Needed In The Event Of An Emergency.

       It will only take a little time to complete and will not take            you away from current projects. But it will save a lot of time        if ever needed.

  • A Guide To Help You Get Back Into Your Building Following A Disaster.

       This can help minimize the amount of time your business is          inactive by having an immediate plan of action.

       You have a provider that is recognized as an industry                  leader and close by.

  • Identification of the line of command for authorizing work to begin.

       This saves time so we can begin the work of mitigating the          damage which can save you time and money.

  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

       Having a quick reference of what to do, how to do it and              who to call provides solutions in advance of an emergency            so that during the emergency you are "Ready for whatever          happens."

Ready to Get Started? Learn more.

Click For More Tips On How To Prepare A Emergency Disaster Plan

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

There's Never A Convenient Time For A Disaster To Strike Your New Castle County, DE Commercial Property.

9/14/2017 (Permalink)

Commercial There's Never A Convenient Time For A Disaster To Strike Your New Castle County, DE Commercial Property. SERVPRO of Bear/New Castle, DE We provide immediate service day or night

SERVPRO of Bear/New Castle, DE…We provide immediate service day or night

There's never a convenient time for a disaster to strike your New Castle County, DE commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. (Learn more about our commercial services:)

Whether your New Castle County, DE property needs emergency flood damage services or your carpets cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. (Learn more about our commercial services)

SERVPRO of Bear/New Castle, DE provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in New Castle, County, DE. We can respond immediately to your emergency and have the expertise to handle your Commercial Restoration or Cleaning needs.

24-Hour Emergency Service

Faster to Any-Sized Disaster

Highly Trained Restoration Technicians

A Trusted Leader in the Restoration Industry

Locally Owned and Operated

Advanced Restoration and Cleaning Technology

Have Questions? Call Us 24/7 – SERVPRO of Bear/New Castle (302) 392-6000

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Get Your Ducts In Order

9/14/2017 (Permalink)

Cleaning Get Your Ducts In Order SERVPRO of Bear/New Castle will help you Get your ducts in order.

Make It A Priority To Inspect The Ductwork Of Your Bear, DE Home And Business.

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Ventilation systems are often the biggest culprit in poor indoor air quality.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The Benefits Of Servicing Your HVAC Unit Include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on duct cleaning, call us today, (302) 392-6000.

Related Cleaning Services

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

You May Have Clogged Gutters If...

9/14/2017 (Permalink)

Cleaning You May Have Clogged Gutters If... If clogged gutters have caused water damage to your home, Call SERVPRO of Bear/New Castle Today (302) 392-6000.

6 Signs You Have Clogged Gutters In New Castle County, DE

Clogged gutters can wreak havoc on your entire New Castle County, DE home. When your gutters become clogged, water will be unable to properly divert away from your home. Instead, the water will spill over the side of your gutters, leading to a number of different issues like foundation damage, structural issues, mold and mildew and basement flooding. Check your gutters frequently to avoid these problems.

You May Have Clogged Gutters If………

     1.  You Spot Birds Or Pests             By Your Roof

If you are noticing animals or pests hanging around your gutters, this can be a sign your gutters are clogged. Gutters are a convenient place for birds and pests to make a nest.

     2.  Water Is Spilling Over               The Sides

If you notice water spilling over the sides of your gutters, it’s a tell-tale sign you have clogged rain gutters. The obstruction can force water over the sides of your gutter, leading to expensive water related damages.

     3.  Sagging Gutters

Sagging gutters are a sign that your gutters are clogged. The weight of the debris, leaves, shingle grit and pine needles can cause your gutters to bend in the middle and sag. Unfortunately, your gutters will be ineffective at carrying water away from your home.

     4. Staining On Your Siding

Staining on the siding of your home can be a sign of standing water in your gutter system. Rain water that is stagnant could end up causing costly damage to the fascia boards behind the gutters and on the shingles of your roof.

     5.  Plant Growth

A Garden in your gutters is an obvious sign of clogged gutters. Seeds can accumulate in your gutters and along with dirt and debris, a gutter garden can form!

     6.  Can’t Remember The                 Last Time You Cleaned

If you can’t remember the last time you climbed the ladder to clean your gutters, odds are you’re in need of a serious cleaning.

If clogged gutters have caused water damage to your home, Call SERVPRO of Bear/New Castle Today (302) 392-6000.

(See: Why Is Fall Gutter Cleaning Important?)

Residential and Commercial Restoration and Cleaning Services

SERVPRO of Bear / New Castle is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.

Have Questions? Call Us Today – (302) 392-6000

Residential Services

With over 1,700 Franchises in the U.S. and Canada, there’s a SERVPRO nearby and ready to help. SERVPRO of Bear / New Castle technicians are highly trained and use advanced equipment and techniques to clean and restore your home. Our focus on training and documentation help our technicians make your house feel like home again. Learn more about our residential services:

Commercial Services

Your property’s appearance speaks volumes to your clients. When it’s impacted by fire or water damage, you need professional help. Every hour spent restoring your business is lost revenue and productivity. When you need professional cleaning or emergency restoration services, we have the training and resources to get your property back to business quickly. Learn more about our commercial services:

Locally Owned Company with National Resources

We are proud to be an active member of this community. SERVPRO of Bear / New Castle is locally owned and operated, so we’re already nearby and ready to help Bear, DE residents and business owners with any size cleaning or restoration emergencies.

We are proud to serve our local communities:

  • Bear
  • New Castle
  • Glasgow
  • Corbit
  • Georges
  • Delaware City

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

SERVPRO of Bear/New Castle, DE & The American Red Cross Join Forces For A Greater Cause

9/13/2017 (Permalink)

General SERVPRO of Bear/New Castle, DE & The American Red Cross Join Forces For A Greater Cause SERVPRO of Bear/New Castle, DE and The American Red Cross join forces for a greater cause. Helping Delaware City, DE prepare for “Any size disaster”

SERVPRO of Bear/New Castle, DE is a proud National Sponsor for the Red Cross “Ready Rating” Program..

Helping Delaware City, DE prepare for “Any size disaster”

SERVPRO of Bear/New Castle, DE continues to be a national sponsor of the American Red Cross Ready Rating program, a free, self-guided program designed to help businesses, organizations and schools become better prepared for emergencies.

This partnership just makes perfect sense and truly completes the readiness equation for businesses and other property owners in New Castle County, DE. The American Red Cross Ready Rating Program allows individuals to assess their readiness for a disaster, so they can take all necessary steps before disaster strikes to protect their property from damage and loss.

When disaster does strike, knowing what to do and who to call saves time – and fast response is key to minimizing damage and downtime. That’s where SERVPRO of Bear/New Castle’s Emergency READY Program can help. Together, these two programs offer maximum peace of mind to residents and businesses whenever there’s a threat of severe weather – such as freezing rains, below 0 temperatures, high winds, downpours, flash flooding, fires caused by lightning strikes and even tornadoes spawned by thunderstorms.

SERVPRO of Bear/New Castle, DE joins in community outreach efforts to educate and highlight the importance of community preparedness in neighborhoods across the New Castle County.

SERVPRO of Bear/New Castle, DE urges all property owners in Delaware City, DE to visit the American Red Cross Ready Rating website now at http://readyrating.org to complete a 123-point self-assessment of their level of preparedness for weather-related or other emergencies. Aligned with the federal government's Private Sector Preparedness standards, the Ready Rating assessment offers businesses, organizations and schools access to tools, tips and best practices to help improve their level of preparedness.

Keys to the program are the following Five Essential Steps to Preparedness – the cornerstones of the Ready Rating program:

  1. Commit to Preparedness
  2. Conduct a Hazard Vulnerability Assessment
  3. Develop an Emergency Response Plan
  4. Implement your Emergency Response Plan
  5. Help Your Community Get Prepared

The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business and common sense. At SERVPRO of Bear/New Castle, DE, we can help you create a disaster recovery plan, specific to you. 

SERVPRO of Bear/New Castle, DE specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers. For more information on the American Red Cross Ready Rating program, please visit http://readyrating.org/

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!


Visit us online to meet our team and learn more about our services.  

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

WHAT TO DO UNTIL HELP ARRIVES AFTER A WATER DAMAGE IN NEW CASTLE, DE

9/13/2017 (Permalink)

Water Damage WHAT TO DO UNTIL HELP ARRIVES AFTER A WATER DAMAGE IN NEW CASTLE, DE Call the trained water damage professionals at SERVPRO of Bear/New Castle, DE ((302) 392-6000

Looking for what TO DO and what NOT TO DO after water damage? 

Follow these tips to get you going in the right direction until professional help arrives!

DO:

  • Call SERVPRO of Bear/New Castle, DE at (302) 392-6000
  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

 DON’T:

  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.  Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Flood Clean Up Tips For Homeowners In Delaware City, DE

9/11/2017 (Permalink)

Storm Damage Flood Clean Up Tips For Homeowners In Delaware City, DE Severe storms can lead to flash flooding in Delaware City, DE Call SERVPRO of Bear/New Castle if you have storm damage (302) 392-6000

Severe Storms Can Lead To Flash Flooding.

Rising water is one of the most frightening problems that a homeowner may face, and the resulting flood clean-up is both costly and time-consuming. It is a scary prospect watching floodwaters creep slowly toward your home. If high water makes an incursion, severe damage and a horrible clutter of muck, debris, and germs may follow.

Acting quickly after the water recedes can decrease the damage and perhaps make some possessions and furniture salvageable. Even carpet may be restorable, depending on the extent and the type of the flooding. Unfortunately, many electronics exposed to the water are typically considered a loss.

Don’t take water damage lightly. Even if the area only had an inch of water, or is just damp, it can become the ideal situation for mold growth within days. Mold may contaminate walls, carpet, furniture, and flooring. It can lead to breathing issues including asthma, and severe illness. 

Learn More about Mold and its negative impact on your health.

Have Storm or Flood Damage?
Call Us Today (302) 392-6000

Below are some useful flood clean-up tips for home and business owners. If any mold is suspected, we recommended using the services of an IICRC-certified mold remediation specialist such as SERVPRO of Bear/New Castle, DE rather than attempting clean-up yourself.

Clean Up Tips for Homeowners

  • Before going into the house to begin flood clean-up, check for downed power lines, gas leaks, foundation cracks, or other obvious problems.
  • If power lines are down near the home, avoid puddles or standing water. Calling on professional help is the best way to avoid injury or electrocution.  
  • Be on the lookout for wild animals, including snakes. Floodwaters tend to uproot them from their natural areas, and it is possible that they have entered the home or are in the general vicinity.
  • While cleaning up, wear protective gear such as boots and rubber gloves.
  • Waterlogged cleaning products, paint, batteries, and fuel are contaminated and considered hazardous. Learn more about disposal of these items.
  • Discard food items and drinking water if it has come into contact with the flood waters. This includes canned goods and bottled water. Follow the maxim: When in doubt, throw it out!

Why Choose SERVPRO of Bear/New Castle?

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.  

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

Faster to your Corbit, DE Water Damage

9/8/2017 (Permalink)

Water Damage Faster to your Corbit, DE Water Damage SERVPRO of Bear/New Castle, DE responds Faster to any size disaster in Corbit, DE

SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Bear/New Castle, DE provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster In Corbit, DE

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Bear/New Castle, DE arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, rest assured our staff is equipped with the knowledge and experience to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Bear/New Castle, DE.

If you would like to schedule service for your home or business, please call us at (302) 392-6000 today!

Visit us online to meet our team and learn more about our services.

Website: www.SERVPRObearnewcastle.com

Facebook: https://www.facebook.com/SERVPRObearde

New Castle County, DE Celebrates National Preparedness Month

8/31/2017 (Permalink)

Community New Castle County, DE Celebrates National Preparedness Month SERVPRO of Bear/New Castle, DE Is Helping New Castle County, DE Plan Ahead

Disasters Don’t Plan Ahead. You Can!

Be Prepared in Delaware

This September, National Preparedness Month (NPM) will focus on planning, with the theme “Disasters Don’t Plan Ahead. You Can”

We should all take action to prepare! We are all able to help first responders in our community by training how to respond during an emergency and what to do when disaster strikes where we live, work and visit.  The goal is to increase the overall number of individuals, families and communities that engage in preparedness actions at home, work, business, school and place of worship.

It’s as Easy as 1-2-3

Getting prepared may sound difficult or time consuming but it’s actually very doable. A few simple steps in advance can help ensure you can weather a crisis safely and comfortably.

(Preparedness Tips & Information)

  1. Make a Plan

Plan effectively for you and your family in case of an emergency. (Learn More)

  1. Get a Kit

Learn the essential supplies to put in your family’s first aid and survival kits. (Learn More)

  1. Be Informed

Understand which disasters are likely in your area and what you must know to stay safe. (Learn More)

SERVPRO is now an official National Sponsor of the American Red Cross Ready Rating program. The Ready Rating program helps businesses, schools and organizations become prepared for disasters and other emergencies. Ready Rating members have access to one-of-a-kind tools and resources for evaluating and improving their ability to withstand disaster, maintain operations and protect lives and property.

The time to prepare for a disaster is before it happens. Taking steps to make your property as secure as possible, then having a plan to deal with the aftermath if disaster does strike is just good business and common sense. At SERVPRO of Bear/New Castle, DE, we can help you create a disaster recovery plan now, specific to your facility so that – if you need us – we can help you get back in business fast.

SERVPRO of Bear/New Castle, DE  understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and in your home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Bear/New Castle, DE specializes in the cleanup and restoration of residential and commercial properties after a fire damagesmoke damagewater damage and/or mold contamination, as well as provides trauma cleanupvandalism cleanupcarpet cleaning and duct cleaning services for your home or business.

Our staff is highly trained in property damage